InterContinental London The O2 adds a £30 pool fee

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• James W says:

  26 Apr26 April 17:50

  Literally stayed @ the IC the weekend gone. Was quiet and only a handful of people in the pool. No way would I be paying £90 to use it. It is clear IHG are trying to claw back some loss of custom over COVID. I had 2 rooms booked and only got 1 drinks voucher. Previously I got 1 per person. Little disappointed with that but all in all still a good hotel.

  • chrism20 says:

    26 Apr26 April 20:18

    Thats progress with the drinks voucher. When we were there in February we were flat out told its 600 points, no drinks.

    • Dilbert says:

      26 Apr26 April 20:20

      Stayed there weekend before last and was told exactly the same.

  • Darren says:

    27 Apr27 April 07:47

    I question whether there is any lost revenue from covid though because it was closed and was a getting paid to be a quarantine hub for travellers (mine and other domestic bookings cancelled a result)

• @mkcol says:

  26 Apr26 April 18:06

  Currently booked into a 1 king bed classic room on Thursday for 2 nights at the IC O2.

  Am Spire Diamond.

  Can’t decide whether it’s worthwhile going for the standby upgrade options of £14/night for a deluxe room or £59/night for a king deluxe suite. I do appreciate more space in my room, but unsure if Spire Diamond will likely get me something/anything.

  • Dave R says:

    26 Apr26 April 20:03

    I have always received fairly rubbish room upgrades here as Spire Amb, usually just a slightly better view.

  • chrism20 says:

    26 Apr26 April 20:10

    If you intend to stay in another IC within the next year I would personally negotiate the upgrade to the suite at the front desk in return for purchasing Ambassador status.

    You would also get the £15 F&B credit as an AMB on the stay plus obviously the BOGOF voucher which might be able to be used on your next IC stay.

    I’m sure the King Deluxe Suite is the old name for what is now the junior suite. It is a bigger room and the desk is in a separate area but other than that there isn’t big difference tbh. The Deluxe Room is what is now known as the classic high floor and unless you really want a high floor I wouldn’t waste £28 on it, you might even be able to blag one at checkin by asking for a high floor anyway. If they do give you any type of Spire/Diamond upgrade it will be the deluxe/classic high floor room at best I reckon. Also re the space the classic rooms are for London a decent size, they aren’t on a par size-wise with ICPLs classic shoeboxes for instance.

    • mkcol says:

      26 Apr26 April 21:09

      Am already ambassador too.

      • chrism20 says:

        26 Apr26 April 22:27

        Ah I wasn’t sure from your original post.

        AMB should get you at least the deluxe room by default. Unless you really want the extra space I’d wait to see what you get when you arrive and negotiate with the front desk.

        • @mkcol says:

          28 Apr28 April 17:40

          So I got a comp upgrade to 1 king bed corner club room, city view. On 8th floor so it’s decent enough. I presume this doesn’t get me access to any lounge there may be.

          Amenity offered: points or 1 drinks voucher. I went for the booze!

        • Rob says:

          28 Apr28 April 17:56

          Shouldn’t, under IC rules, but no harm going along and pleading ignorance (assuming the lounge is even open).

• SRTravels says:

  26 Apr26 April 22:58

  Wow £30 per person! Staying with a family of 4 in August – at £120 it wouldn’t cost that much more to pop down to Folkestone, hop on the Eurotunnel and go to Aqualud in Le Touquet for a day!! (Eurotunnel £50 each way, Aqualud €56 for family of four).

• TGLoyalty says:

  26 Apr26 April 23:43

  The charge per hour is absolutely disgraceful

  £30 pp per stay or at a push per night but this is beyond words @ 1hr access.

• ADS says:

  26 Apr26 April 23:44

  £30 will get you a day pass at some reasonable looking spas in central london

  But that’s a “day pass” not an “hour pass”

  https://www.hussle.com/gyms-in-london/rena-london-st-pauls-gym-details

  • mutley says:

    27 Apr27 April 09:13

    C’mon guys, slip the concierge a score and I’m sure that passes for the pool for a family would magically appear.

• DaveL says:

  27 Apr27 April 13:46

  Good to see this picked up in the independent today Rob!
  https://www.independent.co.uk/travel/news-and-advice/london-hotel-adds-charge-fee-swimming-pool-b2066444.html

• milesandmordor says:

  27 Apr27 April 14:13

  These extra fees are increasingly being tacked on. A hotel I often use has suddenly started charging £5 a night for parking (previously free). The front line check-in staff are getting a lot of anger and a few walk-outs but no doubt all the accountants will look at is the year end figure of £xxxx apparent “extra income”.

• Lee says:

  28 Apr28 April 00:05

  Maybe it’s costing them thousands to keep it heated who knows but as others have said hotels are thinking of all ways possible to maximise revenue.

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