I have a soft spot for InterContinental London The O2. It is a good quality hotel which can be excellent value on certain dates.
I took my family there for a weekend break once when it was £100 per night, even though we live across town, because it has a good pool and we thought we’d show the kids a bit of east London.
I doubt I’ll be doing that again in a hurry though ….
As of yesterday, InterContinental London The O2 added a huge fee for using their swimming pool. It would now cost £90 for my wife and I, plus our two children, to have a dip for an hour. You literally just get a one hour slot for that price.
This is what the hotel website now says:
“From Monday 25th April 2022, we will be inviting guests to use our facilities at The Spa by making a booking with the relevant prices below:
The Swimming Pool, Steam Room, Sauna, Jacuzzi
(All booking slots for the swimming pool are only available for 1 hour of use)
Hotel Guest Prices:
- Hotel Guests (Adult): £30
- Hotel Guests (Child 5-18 years old): £15
Children can only be booked at the Kids Swimming Pool Hours:
- 9:00 – 11:00AM
- 3:30 – 17:30PM”
There is a £5 discount per person if you a member of the ($200 joining fee) InterContinental Ambassador loyalty scheme. The fee is waived entirely if you are a member of the ‘invitation only’ Royal Ambassador programme.
This pricing is, frankly, madness. It’s certainly a very impressive pool – I called it ‘stunning’ in my 2016 review – but the pool is the only reason that many people stay here if they don’t need to be at the O2. I can’t believe many families being prepared to pay £90 for a one hour slot.
This isn’t the first post-covid money grab we have seen from a London hotel, of course. Many high end hotels – not this one, to be fair – have added a 5% ‘discretionary’ service charge to their room rates as we covered here. Because it is technically ‘discretionary’ it does not need to be shown in the headline price whilst booking.
IHG One Rewards update – May 2022:
Get bonus points: IHG One Rewards is offering bonus base points on all cash stays between 18th May and 31st August. You earn double points on your 2nd to 5th nights, triple points on your 6th to 14th nights and quadruple base points from your 15th night. Our full article is here. Click here to register.
New to IHG One Rewards? Read our overview of IHG One Rewards here and our article on points expiry rules here. Our article on ‘What are IHG One Rewards points worth?’ is here.
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You will receive an 80% bonus when you buy IHG One Rewards points by 10th June 2022.
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