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What is Hyatt Prive and how does it work?

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What is Hyatt Prive and how does it work?

It has been a while since we did a dedicated article on Hyatt Prive and – as the most generous American Express hotel cashback deal this Summer comes from Hyatt (£100 back on £250 spend –read our article here) I thought it was worth looking at how you could combine the two.

What is Hyatt Prive?

Hyatt Prive is, like Four Seasons Preferred Partner, Hilton Impressario, Mandarin Oriental Fan Club and IHG Luxury & Lifestyle, a special benefits programme which can only be accessed by selected luxury travel agents.

What is Hyatt Prive?

These schemes are driven by the US travel market. Whilst virtually unheard of in the UK, most wealthy Americans will use a personal travel advisor. These tend to be self employed individuals who contract with a bigger travel group to provide access to deals and back-end support. It’s similar to how, in finance, St James’s Place works in the UK.

In order to keep ‘front of mind’ with travel advisors, the big hotel groups offer access to special benefits. The travel advisors can offer their clients these exclusive privileges for booking with them, which guarantees the booking and their future loyalty. Everyone wins.

Well, everyone wins except people who don’t have access to a luxury travel advisor. Don’t worry, however, as you can use our hotel booking partner, details below.

Are Hyatt Prive rates the same as online rates?

Yes. You will pay the Best Flexible Rate shown online.

There are likely to be cheaper Advanced Purchase rates are available, so if you are happy to commit in advance and don’t need a refundable rate then you need to do the maths.

What benefits does Hyatt Prive offer?

Hyatt Prive gets you the following benefits:

  • $25 to $100 hotel credit per stay, depending on brand (majority are $100)
  • One category room upgrade confirmed within 24 hours of booking
  • Daily full breakfast for two
  • Early check-in (from 9am) and late check-out (to 4pm) subject to availability
  • Welcome gift and letter

Clearly, if you would otherwise book an Advanced Purchase rate, then you are paying a small premium to lock in these benefits.  The free breakfast, upgrade and $100 hotel credit should easily put you into ‘profit’ though on the price difference.  If you would usually book a flexible rate, these extra benefits are genuinely free.

(Let’s be clear. Getting a $100 hotel credit AND free breakfast on a 1-night stay is an exceptional return, especially if stacked with £100 of Amex cashback!)

For clarity, you will earn World of Hyatt points and elite night credits on top and you pay on departure. If you have Hyatt status, the benefits will stack as best they can. Our article on what World of Hyatt points are worth is here.

How does Hyatt Prive work?

The real value is in the guaranteed upgrade

The real value here is from the guaranteed upgrade.  If you want a specific room category, you can book a cheaper one, one category lower. 

I have done this multiple times to make a big saving on suites which sleep four. I book the room one category lower than I need, which can be considerably cheaper depending on how the hotel prices its different room types, and wait for the upgrade to clear.

The upgrade benefit has been slightly degraded in recent years. It used to confirm instantly with no exceptions. It now takes 24 hours to clear and a hotel is allowed to block it if it believes that it will be full on the night of your stay.

This isn’t a huge problem. If your upgrade doesn’t clear, you simply cancel the booking. It is possible that moving to cancel the booking may prompt a rethink anyway.

Which Hyatt brands take part in Hyatt Prive?

All hotels from the following brands participate:

  • Park Hyatt
  • Andaz
  • Alila
  • Thompson Hotels
  • Miraval Resorts

Selected hotels from the following brands:

  • The Unbound Collection
  • Grand Hyatt
  • Hyatt Regency
  • Destination Hotels
  • Hyatt Centric
  • Joie de Vivre

There is NO minimum stay requirement at Park Hyatt, Miraval, Andaz and Thompson Hotels. These brands also guarantee $100 of hotel credit.

Other brands have a two night minimum stay and the credit will vary between $25 and $100.

How does Hyatt Prive work?

How does this offer work with the current American Express offer?

If targetted, you will receive £100 cashback on a £250 spend at a participating Hyatt property. The deal runs until 31st August.

It is restricted to selected European hotels, although most of my favourites are there including Park Hyatt Hamburg pictured above, Grand Hyatt Berlin (reviewed here)Hyatt Centric Madrid (reviewed here) and the reborn Hotel du Palais in Biarritz, top photo on this page.

Most of the UK hotels are there too, except for the two new openings in London Stratford.

So …. you book a room via Bon Vivant for roughly £250 at one of the participating hotels. Let’s assume its an Andaz, which triggers the Hyatt Prive benefits on a one night stay.

Because it is a Hyatt Prive booking, you get the guaranteed upgrade, free breakfast, $100 of hotel credit, welcome gift and early check-in / late check-out if available.

Because you will have spent £250, you will get £100 cashback from American Express.

This means that you will get quite a lot of stay for not a lot of money.

How does Hyatt Prive work?

To book

If you want to make a Hyatt booking with Hyatt Prive benefits, Emyr Thomas of Bon Vivant, who we partner with, is a Hyatt Prive agent.  You can drop him a note via the form here.  Emyr has worked with us for a couple of years and readers have booked well over £1.7 million of rooms through him.  I also use him for my personal travel when I can.

Please note that, due to a family bereavement, you may not receive a reply for a few days. Apologies for any inconvenience caused.

Other Hyatt bookings can be made directly on The American Express offer requires, in theory, that you book a ‘pay at check out’ rate but – as long as you book on and not via an intermediary – this is usually not an issue with these promotions.

World of Hyatt update – May 2023:

Get bonus points: World of Hyatt is not currently running a global promotion.

New to World of Hyatt?  Read our overview of World of Hyatt here and our article on points expiry rules here. Our article on what we think World of Hyatt points are worth is here.

Buy points: If you need additional World of Hyatt points, you can buy them here.

World of Hyatt is offering a 25% discount, equivalent to a 33% bonus, when you buy points by 2nd June. Click here to buy.

Want to earn more hotel points?  Click here to see our complete list of promotions from Hyatt and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (42)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Gordon says:

    As mentioned in the article the “Guaranteed Upgrade” in a lot of cases is not Guaranteed anymore, But have managed to guarantee an upgrade at Hyatt Alila Ubud Bali next month. After Emyr persevered with the property via email. Unfortunately it’s a bit hit and miss depending on the hotel.

    • Gordon says:

      That said….You could very likely achieve an upgrade nearer the check in date or actually at check in, But it is far more comforting to know before you arrive and not go about booking and then cancelling if it does not materialise, Especially if you have set your sights on a certain property.

    • Leo says:

      Lovely hotel. Ubud is a bit meh theses days but the hotel is a corker.

      • Gordon says:

        Good to hear, Yes I’m looking forward to it.we’ve Been upgraded to valley villa 😊

    • Stephen says:

      Enjoy! We had to cancel our booking made during the pandemic. It was such a good rate with lots included (food/massage/drinks). I think they are struggling at the moment as they weren’t able to refund our booking in one go (they split it over two months). Worth emailing them or sending a message on WhatsApp to see if they’d be able to offer anything else for a discount during your stay

  • apbj says:

    Prive? Privet? Privé?

    • ChrisC says:

      No hedges were harmed in the writing of this article.

      The English language however …

    • BuildBackBetter says:

      Maths? Arithmetic?

  • Ros says:

    Got this on a few cards, any problem splitting the bill on checkout between cards??

  • Vistaro says:

    I’m not sure using St James Place as the analogy is a good one!

    • BuildBackBetter says:

      Agreed. SJP is just daylight robbery. It’s a bit like saying only ignorant people go for these deals.

      • Rob says:

        No, it’s an explanation of how the business model works. We’re not recommending StJP – albeit that it is a massively profitable business with a huge customer base. There are, hard to believe, some people willing to pay high fees in return for service (assuming there is no misselling).

        • JDB says:

          SJP is something else – very high fees, poor investment management with limited options and ‘service’ that lacks transparency.

          I willingly pay fairly high fees and that does include exceptional service but the main thing is excellent investment performance, so over 20+ years those fees have been incredibly good value vs even cheap index funds that aren’t necessarily good value, nor suitable for everyone, particularly in the current market environment.

      • The Savage Squirrel says:

        That was my very first thought on reading too so I’m sure would be the thought of a lot of other readers.

        If you’re saying something operates like StJP then you’re saying they sell polished turds at overinflated prices with dodgy layered and hidden charging practices.
        That’s probably not quite the look Emyr would be going for so he might thank you for using a different comparator 😀

  • Phil W says:

    Rather annoyingly I don’t have this on my Platinum, Plat CC or BAPP. Would’ve liked to use this in Madrid over summer.

  • Lynn says:

    Why is Ireland never included in AMEX offers?…is it due to US travelers?

    • n_g says:

      Curious about this too. As soon as I saved the offer I went looking for Dublin and it is nowhere to be seen. It’s pretty annoying as I need to book a few nights there over the coming months.

  • blue_wolf says:

    *Do we pay him directly, not does he pay directly

  • Gordon says:

    You pay the hotel in their currency on check out….

    • Gordon says:

      You just have to give Emyr you credit card details to allow him to process the booking in your name….

      • Rob says:

        They need a card for the guarantee but it won’t be charged.

        • blue_wolf says:

          Thank you all.

        • Chas says:

          That’s not the case @Rob. I booked through Emyr last week, and my credit card has been charged for 2 nights (of a 9 night stay) as a deposit.

          • Rob says:

            Obviously it depends on the hotel. If you book a Best Flexible Rate at a Hyatt, however, there will not be a deposit because those rates do not require a deposit.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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