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Review: Andaz Amsterdam Prinsengracht – what do Andaz hotels have to offer?

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This is our review of the Andaz Amsterdam Prinsengracht hotel, part of the Hyatt chain.

After two nights at the W Amsterdam hotel (review here) it was time to try something different and head to the Andaz, located in Amsterdam’s Canal District.

Andaz is a new brand to me so I was keen to see what it had to offer. In fact, we’ve never reviewed an Andaz hotel in the ten years of HfP so I was delighted when Hyatt offered us a free stay.

Andaz Amsterdam

The first Andaz opened in London at Liverpool Street Station in 2007, when Terence Conran’s Great Eastern Hotel was acquired and rebranded. Completely coincidentally I ended up having breakfast at the Andaz in London the week before my trip to Amsterdam and was very impressed with what I saw, so I had high hopes for Andaz Amsterdam.

The Andaz Amsterdam opened in 2012, so it is now a decade old, but it certainly didn’t feel that way – I would have guessed that it had only opened a couple of years pre-covid.

The hotel website is here.

Where is the Andaz Amsterdam hotel located?

As its full name suggests, the Andaz Amsterdam Prinsengracht is located on the Prinsengracht canal, the third and outermost of Amsterdam’s main concentric 17th century canals.

Andaz Amsterdam location

It’s a 2km walk from Amsterdam Centraal Station, so approximately a 25 minute walk, or you can take the 2 or 12 tram to Prinsengracht which takes about 15 minutes.

The area, particularly the street facing the canal, is slightly quieter and more residential than the more central parts of the city. That said, there is a lovely cafe just down the street and of course plenty more options a short walk away.

A new Rosewood Hotel is also under construction just up the canal.

Inside Andaz Amsterdam

Hyatt takes a lot of local inspiration when designing an Andaz hotel as you can see as soon as you walk in:

Andaz Amsterdam Prinsengracht lobby lounge

A big, full height atrium with glass ceiling is at the centre of the main building and floods the hotel with natural light:

Andaz Amsterdam Prinsengracht lobby

Three bar-height check-in desks give a slightly more casual feel to the space.

I was checked in quickly but because I arrived quite early the room was not ready, so the hotel stored my luggage and I went off to explore for the afternoon. As soon as the room was ready I got a message on Whatsapp which was very helpful.

Rooms at the Andaz Amsterdam Prinsengracht

I was fortunate to be given one of the rooms with a canal view. Due to the size of the building I imagine there must be less than two dozen, so most people are likely to have a Garden view or (on the higher floors) views into the Atrium.

The room isn’t quite as large as the room I had at the W Amsterdam but it is definitely better designed. It is also open plan:

Andaz Amsterdam Prinsengracht guest room

On the right is the toilet and, next to it, a built-in wardrobe:

Andaz Amsterdam Prinsengracht wardrobe

To the left, behind mirrored glass, is the shower:

Andaz Amsterdam Prinsengracht shower

Toiletries are by Zenology, which I liked although the plastic bottles were firm and it was quite hard to get out sometimes:

Andaz Amsterdam Prinsengracht toiletries

In the middle is a small island with wash basin, mirror and towels, as well as a little dressing room table:

Andaz Amsterdam Prinsengracht wash basin

Behind this is the king bed with glass headboard, resting under the giant fish wallpaper!

Andaz Amsterdam Prinsengracht king bed

Connectivity is good, with USB and plug sockets available. A small analogue clock is a nice touch:

Andaz Amsterdam Prinsengracht bedside

Opposite the bed is a large console table plus an number of shelves featuring various books and ornaments, plus a humongous TV. It felt very homely:

Andaz Amsterdam Prinsengracht desk

On the desk is the mini bar and coffee machine:

Andaz Amsterdam Prinsengracht coffee machine

…. with stocked mini-fridge underneath:

Andaz Amsterdam Prinsengracht mini fridge

I think the soft drinks and snacks are actually free, although this isn’t advertised very well in the room and I didn’t realise until writing this review!

In the corner next to one of the windows is a lovely yellow armchair and coffee table:

Andaz Amsterdam Prinsengracht armchair

The room is south-west facing and is filled with sunshine, which is lovely. The views are also spectacular:

Andaz Amsterdam Prinsengracht view

All in all I have to say I really loved my room at Andaz Amsterdam. I think it’s really well designed and very functional.

My only annoyance was that the wifi was consistently poor during my stay – enough for me to switch to mobile data several times. If I had needed to use it for any important reasons I would have spoken to the hotel staff about it.

Gym, spa and garden at Andaz Amsterdam

The Andaz Amsterdam is actually two buildings divided by a lovely large courtyard garden. A wisteria-covered trellis spans the walkway, or you can take the underground passage:

Andaz Amsterdam Prinsengracht wisteria trestle

The garden is framed by a large mural on the next door building and features a variety of zones:

Andaz Amsterdam Prinsengracht garden

It is also filled with several of these bizarre statues of a shouting prince. They pop up all over the hotel!

Andaz Amsterdam Prinsengracht statue

Underneath part of the garden is the spa and gym. They are accessible via the underground tunnel and are very compact. Though small, the gym has a stunning skylight:

Andaz Amsterdam gym

The spa comprises of treatment rooms, changing rooms and a relaxation / sauna space:

Andaz Amsterdam spa

It is tiny, and there is no pool. It’s a shame the facilities aren’t slightly larger. I’m not sure why they aren’t – they seem to take up less than half of the size of the garden above.

Restaurant and breakfast at Andaz Amsterdam

The main restaurant at Andaz Amsterdam is called Bluespoon and is on the ground floor, behind the lobby atrium and bank of lifts:

Andaz Amsterdam Prinsengracht Bluespoon

It has some nice views of the garden as well as a lovely conservatory-style private dining area.

Bluespoon serves both breakfast and dinner (and probably lunch, too, but I wasn’t around). The dinner menu is Spanish inspired. We had a ceviche and a gigantic portion of padron peppers to start:

Andaz Amsterdam Prinsengracht Bluespoon padron ceviche

The ceviche was almost too mild, and needed a bit more lemon juice to give it that acidic punch. For the main course we opted for the paella:

Andaz Amsterdam Prinsengracht Bluespoon paella

I’ll be honest: it was fine. I don’t think it can really be called a paella and I make a better paella at home. My personal view is that if you are going to take inspiration from a particular cuisine you need to do it well, and unfortunately this wasn’t quite there. A little trip for the chefs to Spain ought to be on the cards.

For dessert I had a traditional Dutch appeltaart:

Andaz Amsterdam Prinsengracht Bluespoon appeltaart

Breakfast at Andaz Amsterdam

The breakfast was good, again with a choice between ordering just from the a la carte menu or opting for the buffet which includes one a la carte main for €35.

The buffet has a small hot section, including cooked mushrooms, baked beans, boiled eggs and sausages:

Andaz Amsterdam Prinsengracht Bluespoon hot buffet

…. plus a mezze:

Andaz Amsterdam Prinsengracht Bluespoon yoghurt mezze

There’s also the usual selection of cold cuts, including a good range of cheese, salmon and herring / mackerel:

Andaz Amsterdam Prinsengracht Bluespoon buffet 1

…. and of course bread, cereal and pastries. I had the eggs royale from the a la carte menu:

Andaz Amsterdam Prinsengracht Bluespoon eggs royale

The breakfast had everything I wanted or needed so I was happy! If anything I think the choice at the buffet was slightly more extensive than at the W.


The Andaz Amsterdam Prinsengracht has set a high standard for my future Andaz stays.

I was really impressed with the rooms and the general design of the hotel with its strong Dutch influences. It manages to straddle the line between playfulness and classiness very well, I think.

Rates at the Andaz Amsterdam currently start at around £400 per night or 25,000 World of Hyatt points. You can find out more, and book, on the hotel website here.

World of Hyatt update – May 2023:

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Comments (43)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Harry T says:

    This doesn’t look too shabby. It does strike me that room seizes are not very impressive in Amsterdam for the most part, unless you are lucky enough to be in a suite. I will say that the Amstel junior suites and suites are massive though.

    Anyone interested in a review of the Waldorf Astoria Amsterdam? We stayed for five nights last month on points. I am a Diamond member so we tried out the breakfast for free too. We also did undertake the impressive afternoon tea at Peacock Alley, which is quite the spectacle.

    • Harry T says:


    • Rob says:

      We’re hoping to get that off Hilton at some point but thanks for the offer. World Aviation Festival is in AMS this year so we’ll be back.

    • Brighton Belle says:

      Yes, we’re there next week on points

    • Brighton Belle says:

      Yes, we’re there next week on 5 nights points as diamond. Will I be wowed?

      • Harry T says:

        It’s very good. Probably the classiest breakfast you’ll ever have. The afternoon tea is also excellent. You probably won’t get a mega upgrade there but the rooms are all nice.

  • ChrisC says:

    Rhys re your problems with the Wi-Fi why didn’t you raise it at the hotel at the time or afterwards with your hotel contact?

    Unless people tell them about these issues they’ll won’t realise there is a problem for them to fix.

    Ditto with are those snacks free or not – you could raise it with your W contact and perhaps they’ll then made it clearer what the situation is.

    And I’ll mention that Andaz is part of Hyatt Privé so available via Emyr for the extra benefits.

    • Rhys says:

      Because, to be honest, I didn’t want the faff and I didn’t need the wifi. I’m sure if other guests were experiencing similar issues and it was important to them they would have.

      The hotel will read this review 🙂

      • AJA says:

        I understand your position Rhys except that if only one other guest mentioned it might the hotel see it as a one off issue? Or indeed no one mentions it? If on the other hand you and 10 other guests mention it then it becomes more obviously an issue. I appreciate the fact that the hotel will read this review but I do think raising issues when they occur is much more sensible than doing so after the fact.

        • Rhys says:

          If only one other guest mentions it then maybe it IS just a one off issue!

          I have no idea how representative my experience was.

          • AJA says:

            If only one other guest mentions it and you and 10 other guests haven’t do you still class that as a one off issue?

            How would you even know whether any other guests had a similar issue unless you mentioned it to every random guest you may have come across?

            The point is that the hotel also has no idea how representative your experience was since you never told them at the time.

      • ChrisC says:

        That’s a bit of a lazy attitude if you ask me.

        You have a contact with the chain who arranged your stay and could have mentioned it to them when you sent them a “thanks for arranging the stay the review will be posted on HfP on xxx day but can you help with a couple of queries before we post it …”

        Or are thank you emails not a thing these days?

      • Brian says:

        ‘I didn’t want the faff and I didn’t need the WiFi’ – wasn’t this a review trip? Or was it just a holiday????

        • Rob says:

          Andaz was over the weekend – Rhys extended the trip by a couple of days as he had nothing better on!

          • Brian says:

            Fair enough. I guess my point is that details about things like WiFi or service/ response to complaints are are useful in a review, which is what the article claims to be.

  • Optimus Prime says:

    That’s not paella, it’s seafood rice 😉

  • Snora says:

    We’ve stayed at the Andaz Wall St. NYC a couple of times, the last being 2018. There was free help-yourself coffees and muffins all day in the foyer and a happy hour each day with free wine and nibbles…. and of course the complimentary minibar snacks. This may now have changed of course.

  • Jay-Marc says:

    Free “minibar” at Andaz properties is part of the brand standard, although this has been nibbled away in particular in the USA citing “COVID”.

    • Rhys says:

      Which is all well and good but it’s not made very clear to guests!

  • Zana says:

    Stayed here last in 2013. Either Andaz has done minor renovations since or somehow they’ve managed to keep rooms & public areas up-to-date because the rooms and lobby are exactly how I remembered it, including the small desk! I was there during the week for work and the restaurant was completely overwhelmed, especially during breakfast and could not handle the volume of people ordering a la carte items. We waited typically 45 minutes for food during breakfast and an hour for dinner that week and that’s why I’ve never been back since!

    • Rhys says:

      Interesting – the rooms certainly didn’t feel that old! Very fresh still.

  • ready to fly says:

    Just to note… and based on my prior experience… the lower priced rooms are atrium views and the windows don’t open. I had a room almost eye level with the reception desk and thus had to keen the curtains closed 24/7. Felt like i was in a jail… never again… top marks for location, however…

  • Chas says:

    We stayed at the Andaz West Hollywood in 2019 (which under a previous name is where the Rolling Stones dropped a TV out of a window and rode a motorbike along the corrridors…), and the minibar was free then – I think it’s a brand standard. There was also free wine “happy hour” in the foyer every evening.

    Maybe it was because of that specific hotel’s history (as “The Riot House Hotel”…!), but I felt that it was aimed at a younger more trendy crowd than the Amsterdam version seems to be aimed at – perhaps more akin to a W? Had some good service recovery there – couldn’t get into our room until 7pm (having mid-afternoon arrived from UK), so they gave 4 of us free breakfast for our 5 night stay.

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