Maximise your Avios, air miles and hotel points

British Airways check-in staff at Heathrow vote for strike action – other groups set to follow

Links on Head for Points may support the site by paying a commission.  See here for all partner links.

If you think that your chances of flying off for the Summer are already looking dodgy, British Airways check-in staff at London Heathrow have voted for strike action.

It wasn’t exactly marginal, with a 95% ‘yes’ vote on a turnout of 80%.

This only applies to those staff who are members of the GMB union, although as we will explain that is not necessarily going to remain the case.

British Airways customer service staff

You can’t really argue with the basis for the strike.

Check-in staff at Heathrow took a 10% pay cut during covid as part of attempts to minimise redundancies and keep the airline afloat.

With the airline now back to something close to full capacity, staff want the 10% pay cut reversed. They are NOT looking for any pay rise on top of this, despite 9.1% inflation – they only want their pre-pandemic pay restored.

British Airways is offering a one-off bonus of 10% but is not offering to return base salaries to their previous levels.

Other unions are also looking at strike action

The Unite union is also balloting its members at Heathrow for a parallel strike. This vote is due to close on 27th June.

To add to the fun, British Airways engineering and call centre staff are also voting in consultative ballots to assess their own willingness to strike. If the vote is positive, a full strike ballot will follow.

When would a strike happen?

Under UK law, any industrial action must follow a 14 day notice period. (This is why we were happy in the HfP office yesterday, as it means that our Summer party on 6th July cannot now be disrupted by a tube strike.)

It is likely that the unions would wait until the start of the school holidays in order to maximise disruption and to give the airline time to negotiate.

The best way to avoid the strike is to book your BA flights from Gatwick or London City this Summer. The airline uses outsourced staff at these airports and they are not balloting for strike action. That said, any strike by engineering staff would appear to cover Gatwick too.

British Airways staff at Heathrow vote for strike action

We said, they said ….

Nadine Houghton, national officer for the GMB, is quoted as saying on Radio 4:

“BA decided to use fire and rehire very opportunistically during the pandemic to cut our members’ pay and conditions at a time when they are unable to fight back and to defend themselves.

All our members are asking for — and these are primarily low-paid working women working on the front line — is the 10 per cent they had robbed from them during the pandemic back. They’re not asking for a pay rise. They just want the money back that they’ve had taken from them.”

In a statement, British Airways told us:

“We’re extremely disappointed with the result and that the unions have chosen to take this course of action. Despite the extremely challenging environment and losses of more than £4bn, we made an offer of a 10% payment which was accepted by the majority of other colleagues.

We are fully committed to work together to find a solution, because to deliver for our customers and rebuild our business we have to work as a team. We will of course keep our customers updated about what this means for them as the situation evolves.”

It doesn’t help, of course, that IAG CEO Luis Gallego is in line for a £4.9 million pay package this year if the group hits its financial targets, as seems likely. There was a revolt against the package at the recent AGM by various institutional shareholders – one of whom called the package ‘excessive’ – but it still passed.

It also emerged that Gallego is given £250,000 per year in expenses to allow him to rent a home in Madrid alongside his existing property in London, given that he shuttles between the two cities.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2025)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

Get 5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

30,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, and the standard card is FREE. Capital on Tap cards also have no FX fees.

Capital on Tap Visa

NO annual fee, NO FX fees and points worth 1 Avios per £1 Read our full review

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

There is also a British Airways American Express card for small businesses:

British Airways American Express Accelerating Business

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (133)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Mike says:

    As always “if you don’t like the pay you get – get another job”

    • Ken says:

      Of course in the real world you could just try collective bargaining with the threat of strike action to improve your conditions.

      Internet blowhards soon back down.
      BA have zero chance of winning this.

    • Rhys says:

      And they are. Which is why BA really needs to pay up, or they’re going to have no staff left…

      • Jonathan says:

        I think what has become even more clear post-pandemic is that you pay your staff to physically do a job and you are also paying them for their industry knowledge. If anything goes wrong staff have the experience of previous incidents to resolve matters quickly. The morale these days seems to be that anyone can do the job, hence we have kids barely out of school in the job with only a training manual as experience.

      • NigelthePensioner says:

        Never mind no staff; if they carry on providing the “premium” service that they currently do, at the extortionate prices they are charging, they will have no passengers at all and will therefore need no staff!
        When will BA management wake up to the fact that BA “leadership” is atrocious and that IAG appears to be just a unnecessary junket creaming off huge amounts of cash. Its more like an extortion racket than a serious or necessary business!

        • JDB says:

          I would appear that you haven’t read either the BA or IAG accounts nor understand the BA pension problem.

    • Brian says:

      If BA’s customers don’t like the strike then they can always fly with another airline

  • chrism20 says:

    Can’t say I blame them tbh.

    That five nights at the Premier Inn in Rhyl that we booked as a joke back up back in December when Omicron was kicking about is now starting to look like the most astute move I’ll have made last year.

  • Tom says:

    This will likely impact several work trips and two city breaks away I have planned but you know what… good for them. They’re about 20% down in real terms so fully support this action. BA management need to play fair on this, a one-off 10% bonus to those who took a voluntary pay cut to support the business during difficult times is beyond insulting.

  • Charlie says:

    BA have treated their staff terribly for a while now – just watch that documentary that they themselves endorsed which features their cabin crew training.

    Now they are gouging their customers’ eyes out on flight prices and blaming Brexit for not being able to hire. Come on.

  • Super Secret Stuff says:

    BA really do like “How badly can we damage our brand this month?”

    • ChrisC says:

      Like cost cutting it’d part of their DNA.

      • JDB says:

        It sort of has to be part of their DNA – BA has to compete against LCCs, ME/Asian airlines, effectively subsidised European airlines and US airlines all of whom have massive structural advantages. LCCs have no legacy pensions (BA starts the year at minus £300m to plug historic pensions) and modern IT (BA has the same IT issues as legacy banks and it is desperately difficult to fix; it’s not just money – ask TSB), US airlines have consolidated essentially into three global airlines plus one big domestic and via Chapter 11 have been able to shed many legacy costs issues. They use the uncompetitive domestic fares (not a lot of 9.99 fares there) to subsidise international fares like US investment banks do on international fees. ME/Asian airlines have totally different non legacy cost bases plus massive government support/subsidies.

        The aviation sector in the UK (airlines & airports), and BA as the flag carrier get incredibly little political (from any party) or financial support compared to other countries.

        BA does an awful lot wrong but they really do have a tough gig if people want them to be successful/profitable which is obviously essential if you want them to invest in new aircraft, products and service. The unions have never been willing to work with BA like say they have with the car industry to modernise and negotiate balanced deals that give both sides an upside in progress.

        • Thywillbedone says:

          A virtual monopoly position at the country’s largest airport is a ‘tough gig’ …I’ve heard it all now!!!

          • JDB says:

            BA’s “monopoly” position at LHR is little different to that enjoyed say by LH/AF/KL and many others around the world at their hubs. If you were to look at the accounts of BA and other carriers mentioned in the original post, you would understand the position better.

        • Lady London says:

          No sympathy whatsoever on pensions. They should have funded according to their commitments each year with extreme safety margin. An individual saving for their pension or investing in the stock market is told to keep paying in regardless of interim valuations.
          Instead like a lot of large employers they took pension holidays and now the chickens have come home to roost

          Sadly though those chickens on pension valuation liabilities won’t stay roosted for long. BA will slide out of this as inflation massively reduces the valuations employers have to sponsor. So BA should stop whining about pensions costs now.

    • Aston100 says:

      Yes but in reality I think many people don’t care and will continue to use BA if they are the most convenient option.

  • Aston100 says:

    I support this.
    I did not support the one by the pilots a couple of years ago.

  • Andrew J says:

    Normally I don’t support strike action as it doesn’t align with my politics but this one I am on the side of the workers – reducing pay during the pandemic and then not increasing it again now it’s over doesn’t seem right.

    • Harrier25 says:

      Agreed, this seems to be a very different situation to what’s going on with the railway workers…a strike I do not support whatsoever.

    • grex9101 says:

      Ah, it doesn’t align with “your politics” usually.
      I’ve not heard that way of saying “I’m an asshole” before..😂

      • Londonsteve says:

        LOL. Totally. I never cease to be amazed by the degree of rigid support people can exhibit, both pro and contra, on the basis of some nebulous political ideology. Surely one applies critical thinking on the basis of the facts as these present themselves, not what a political party is telling you is right and wrong?

  • Track says:

    As a traveller – hard to support this but Heathrow check in staff morale is below the floor.

    But this level of excessive bonus 5million to CEO plus allowances — is a strong incentive not to hold IAG stock.

    • Track says:

      Let me extend the comment, Luis Gallego (and several hundreds of other CEOs) is not the type to receive a premium for charisma and leadership as say, Elon Mask.

      CEOs are paid as Hollywood stars but don’t have to do the emotional and basically public service leadership work. This kind of excessive CEO pay does not add to the brand value of the company (unlike with Elon Musk, Tim Cook, Steve Jobs of the world).

This article is closed to new comments. Feel free to ask your question in the HfP forums.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.