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Review: the Moxy NYC Chelsea, New York, hotel – a good mid-range option

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This is our review of Moxy NYC Chelsea, one of several Moxy hotels in New York City.

After arriving into New York JFK on Norse Atlantic’s inaugural flight from Gatwick (review here) I needed somewhere to stay, and Norse put us up in the Moxy NYC Chelsea.

This was a smart move because the Moxy brand, like Norse, appeals to more price-conscious travellers. Marriott calls Moxy a ‘lifestyle’ brand which in PR terms means cool but budget. I’ve stayed at a few Moxys now and always enjoy them so I was looking forward to trying Moxy NYC Chelsea.

The hotel website is here.

Where is the Moxy NYC Chelsea hotel?

As you would expect, the Moxy NYC Chelsea is in, well, Chelsea. Of course, if you’ve never been to New York, that doesn’t mean much.

Moxy Chelsea location

West of 6th Avenue and bounded by 14th an 34th Street, Chelsea includes the new Hudson Yards development, the High Line as well as Penn Station. It is sometimes called the Flower District, which certainly rings true at the Moxy, on 28th Street, where you’ll find shop after shop selling indoor and outdoor plants.

Chelsea NYC

It is a good place to be, within easy walking distance of the Hudson River Park and various piers including Little Island and Pier 46. These offer a great place to relax away from the canyon-style city streets.

The location, so close to Penn Station, means you can take the Long Island Rail Road (LIRR) to JFK Airport in around 45 minutes. A taxi will take at least as long, if not longer, depending on traffic.

Moxy Chelsea occupies a tall and narrow site, with 35 floors.

Inside the Moxy NYC Chelsea hotel

Ground-floor space is severely limited at Moxy NYC Chelsea, with about half given over to a cafe that’s also open to the street.

Moxy Chelsea NYC

Check-in is in a teeny lobby with just a handful of desks and self-service kiosk:

Moxy Chelsea NYC lobbt

It can get quite busy during the afternoon and early evening, when a lot of people are checking in at once. I had a couple of people in front of me in the queue, although fortunately the Moxy staff don’t waste time and get your key cards pretty quickly.

You head to the rooms via four elevators. Given the height of the building, and the addition of a lively rooftop bar on the top floor, four lifts isn’t really enough. I probably had to wait for two minutes on average for one to appear.

Rooms at the Moxy NYC Chelsea hotel

There are basically just two room types at the Moxy NYC Chelsea: King and Double Double.

You then have a choice of a room with a view or not: ‘View’ rooms are on floors 22 and above, whilst non-View rooms are below. In reality, you should still get a decent view on the lower floors, although perhaps not as spectacular.

Speaking of the view, here is the one I had:

Moxy Chelsea NYC view (2)

It’s pretty incredible, certainly the best view I’ve had from a hotel in NYC. I could see the Empire State Building in bed, so I decided to sleep with the curtains open one night as I was waking up at dawn anyway thanks to my jetlag!

Moxy Chelsea NYC view

Back to the room. As you enter you have the toilet and shower behind sliding doors on the left, and an open-plan sink on the right:

Moxy Chelsea NYC King View

I was a bit startled to find this in the shower. It seemed a bit forward, even for Moxy!

Moxy Chelsea NYC shower

Only to realise that it said this in the bathroom, which made it all make sense:

Moxy Chelsea NYC toilet

Separately, of course, the two are totally out of context!

Toiletries are the standard Moxy pink MUK bottles, which come as a wall-mounted combined hair and body wash bottle and conditioner. Not my favourite, to be honest, but it does the job:

Moxy Chelsea NYC toiletries

There is a nice turquoise ceramic wash basin with plenty of usable surface area and a little ledge above.

Moxy Chelsea NYC sink

Underneath are the towels, hairdryer and clothes steamer:

Moxy Chelsea NYC towel hairdryer

You then have the rest of the room, dominated by the king bed:

Moxy Chelsea NYC King bed

I have to say I always sleep very well in Moxy beds, and I have no complaints about this one either. You’ll find plenty of charging sockets on either side, including two US mains sockets AND two USB plugs:

Moxy Chelsea NYC bedside

The brightly coloured rotary telephone is a fun touch.

Underneath the bed is a drawer with storage and a safe:

Moxy Chelsea NYC underbed storage

Your only other storage options is a series of pegs along the opposite wall, by the TV, which comes with a couple of coat hangars, a foldable table and stool/luggage rack thing:

Moxy Chelsea NYC table stool

The lack of storage is Moxy NYC Chelsea’s only drawback. It is obviously one of the brand standards to have an open wardrobe, but there is very little room to store or open a large suitcase anywhere in the room. I was just travelling with carry-on luggage, so it was less of a problem, but two people sharing or anyone with a big suitcase would struggle. There really isn’t much spare, unused space.

Breakfast at Moxy NYC Chelsea

Breakfast is served at Cafe d’Avignon, on the ground floor by reception. If breakfast is included in your booking then you get $30 credit to spend per person per day, which is not too bad despite the high prices charged (a yoghurt will set you back $6.25).

Moxy Chelsea NYC cafe breakfast

Unlimited filter coffee is free for all guests.

I went for the avocado toast, some juice and a pain au chocolat:

Moxy Chelsea NYC breakfast

The avocado toast was delicious, a little spicy which was unexpected but delicious and with a small side salad. It’s a bit annoying that it is served in a box with disposable cutlery.

There are two other food and beverage options in the hotel. You have the second floor hotel Bar Feroce, soon to be joined by a re-opened Feroce restaurant. The bar itself is quite dark given its position on a lower floor.

Then there is the spectacular Fleur Room on the 35th floor. The 360 degree views here are equally spectacular and it appears to be a popular venue with New Yorkers of the influencer variety. It also frequently gets taken over for various brand events. It’s a nice bar, although expect to pay $19 for a cocktail with bottle service $600+.

Conclusion

Having stayed at a variety of New York City hotels (including the luxurious Pendry Manhattan West in Hudson Yards), I have to admit that Moxy NYC Chelsea is probably my favourite so far.

It is modern, having opened in 2018, which is always a benefit – some New York hotels often feel like they have seen better days – and the views are simply spectacular.

The rooms are, admittedly, small, but that’s to be expected from a Moxy. You obviously wouldn’t stay here as a family, especially with small kids who need a lot more space. Equally, business travellers may want to steer clear – the lack of a desk in the room could be a deal-breaker if you are planning on working.

But for a solo traveller or even a couple it works well, particularly as you are unlikely to be spending much time there, and the rooms are well styled with a bright and airy feel. I would definitely stay here again.

Rooms at Moxy NYC Chelsea start at $215 although more often than not hover around the $325 mark. You need to see this in the context of ‘standard’ NYC rates – the five star Park Hyatt and St Regis, where Rob stayed on his two NYC trips this year, are regularly going for $1,500 per night at present.

Redemptions run between 45,000 and 60,000 Marriott Bonvoy points per night.

You can find out more, and book, on the hotel website here.


How to earn Marriott Bonvoy points and status from UK credit cards

How to earn Marriott Bonvoy points and status from UK credit cards (October 2022)

There are various ways of earning Marriott Bonvoy points from UK credit cards.  Many cards also have generous sign-up bonuses.

The official Marriott Bonvoy American Express card comes with 20,000 points for signing up, 2 points for every £1 you spend and 15 elite night credits per year.

EDIT: Until 8th November 2022, the sign-up bonus on the Marriott Bonvoy American Express card is doubled to 40,000 points!

You can apply here.

Marriott Bonvoy American Express

40,000 bonus points (SPECIAL OFFER) and 15 elite night credits Read our full review

You can also earn Marriott Bonvoy points by converting American Express Membership Rewards points at the rate of 2:3.

Do you know that holders of The Platinum Card from American Express receive FREE Marriott Bonvoy Gold status for as long as they hold the card?  It also comes with Hilton Honors Gold, Radisson Rewards Gold and MeliaRewards Gold status.  We reviewed American Express Platinum in detail here and you can apply here.

EDIT: Until 25th October 2022, there is an exceptionally generous sign-up bonus on The Platinum Card. You will receive 60,000 Membership Rewards points – double the usual amount – and £200 to spend at Amex Travel. You need to spend £6,000 within six months to earn the bonus.

The Platinum Card from American Express

60,000 points (SPECIAL OFFER), £200 travel credit and unbeatable benefits – for a fee Read our full review

You can also earn Marriott Bonvoy points indirectly:

and for small business owners:

The conversion rate from American Express to Marriott Bonvoy points is 2:3.

Click here to read our detailed summary of all UK credit cards which can be used to earn Marriott Bonvoy points

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.)

Comments (49)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • memesweeper says:

    Great review. I’ve liked the Moxy’s I’ve stayed in, but the lack of desk rules them out for 95% of my nights. Such a shame.

  • Chrisasaurus says:

    just a shame we’re all in the IC/CPs for the next year after the IHG redemptionathon 😁

  • Andrew says:

    “So I could complete my Global Entry”

    It would be good to know how the application process and enrolment on arrival / interview went as I am applying for Global Entry this week.

    • Rhys says:

      And luckily for you we have an article on it coming!

      • Chrisasaurus says:

        If it has suggestions for how to complete a new application when COVID caused one to expire that’s be great…

        It won’t accept my border force code thingy (that apparently never expires) because it’s already been used… stuck in a loop

        • Will in SJC says:

          Just get a new border force code. Granted it will cost you some dosh but will get you out of the loop. It’s what I did. The extra payment is worth it.

      • Andrew says:

        Great look forward to it.

  • Lady London says:

    er.. canyon-like streets

  • Trickydic says:

    Another cracking review Rhys, love that the HFP team are also reviewing mid-range hotels as well as the top end.

    • Michael C says:

      This mid-ranger is USD515 next April! Plus “destination fee”, of course.

      But totally agree with what you say.

      • Lady London says:

        eek

        Who in the real world other than someone whose travel expenses are being paid by a business, is going to pay that sum of money for that level of hotel? Very few people would be staying for just one night?

        • Rob says:

          This price will not be in isolation though. Park Hyatt was $2,000 per night on my May trip. These are peak periods. It’s not as if there will be a four star next door at $200.

          • Michael C says:

            It’s true, Rob – even the plethora of HIs/HGIs are $350 and above!

  • TimM says:

    “two US mains sockets AND two USB plugs”

    Well, I am pleased Rhys manages to call a mains socket a socket and not Rob’s “plug socket” but naturally disappointed that he calls a USB socket a plug. We could get into male and female territory here but I feel there is no need, yet.

    • Rhys says:

      Sometimes accuracy must be sacrificed at the alter of readability and not wanting to repeat the same words too often!

  • Steve in Croydon says:

    The basin unit looks like a laboratory dissecting table!!
    @Rhys / @Rob – it’s a kitchen sink but a bathroom basin!!
    End of pedantry.

    • TimM says:

      Steve in Croyden, it is possible, but rare, to have a sink in the bathroom. I lived in Turkey and some bathrooms are set up for slaughtering a small furry animal at the appropriate time of year. You could also have a wash basin in the kitchen but that is even rarer.

    • RussellH says:

      I agree with Steve about sinks and basins, but I am trying to remember if basins were called sinks when I lived in the USA. But my memory does not go back 45 years in that regard!
      Of course, they are also sinks in laboratories, whether or not you are doing dissections.

  • Andrew says:

    A destination needs to be incredible to justify over £200pn on a hotel for me, in general after having been once or twice I’m not sure even NYC hits that bar when there are so many other destinations around the world?

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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