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Review: the Pendry Manhattan West hotel, New York

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This is our review of the Pendry Manhattan West hotel in New York.

You probably haven’t heard of Pendry before, but it is a small brand of luxury hotels based in the United States. It also has a sister brand called Montage, of which there are seven hotel and resorts.

Pendry Manhattan West is the newest edition to the family and the sixth to open. Other locations include Baltimore, Chicago, Park City, San Diego and West Hollywood.

The reason I was there was as part of Virgin Atlantic’s press trip to New York to celebrate the re-opening of transatlantic travel. Virgin Atlantic chose, booked and paid for the hotel.

Where is Pendry Manhattan West?

Pendry Manhattan West is located in the Manhattan West development adjacent to Hudson Yards. It is one block away from The Vessel, which is unfortunately currently closed.

Pendry Manhattan West location

This area of Manhattan has changed hugely in the past five years, with the entire development floating on a structure above the Hudson Yards railway depot – a clever way to reclaim land for development in the city.

Hudson Yards is also at the northern end of the High Line, which I always love to stroll down every time I’m in New York. The trees and shrubs have bedded in significantly in the past few years and the park now feels much more mature and integrated into the rest of the city.

At the southern end of the High Line you also have the recently opened Little Island – a mini city park built on a pier of beautiful concrete tulips at an astonishing cost of $260 million. Money well spent when you compare it to the Marble Arch Mound …….

In addition, Hudson Yards is also home to a large shopping mall.

Inside the Pendry Manhattan West

As a new development, the Pendry goes all-in on glass and steel architecture with a beautiful rolling curved glass facade:

Pendry Manhattan West

Inside, the hotel is more understated. There is no swooping lobby here: just a warm and sophisticated reception and casual seating area:

Pendry Manhattan West entrance

and

Pendry Manhattan West lobby

Plus a glowing check in area:

Pendry Manhattan West reception

The hotel porters are exceptional, by the way. Extremely friendly and welcoming.

Rooms at the Pendry Manhattan West

There are 164 rooms in total at the hotel, including 30 suites. I was given a Deluxe City King which according to the website is 30 square meters. It certainly feels large for New York City.

My room had a mini corridor with shower room and toilet on either side:

Pendry Manhattan West room entrance

On the left is the shower (just a single shower head) and a sink:

Pendry Manhattan West shower

and

Pendry Manhattan West sink

I had some issues with the shower splashing underneath the door a little which was annoying (more annoying for room service I imagine!) The toilet is separate and also has its own sink.

Both have sliding doors but I couldn’t for the life of me work out how to close them so I gave up.

Toiletries are by MiN for Pendry and were very nice. They are in big stealable bottles but with a bit sign clearly indicating how much you’ll be charged if you do take them.

Pendry Manhattan West MiN toiletries

The room opens from the corridor:

Pendry Manhattan West bedroom

The hotel would describe the design as California-inspired but to me they felt very mid-century modern. I enjoyed the warm wood finishes and neutral colour palette. Here is the bed:

Pendry Manhattan West bed

The TV is opposite:

Pendry Manhattan West tv

There is a bedside table on each side and lots of sockets:

Pendry Manhattan West bedside table

You also get an extensively stocked mini bar:

Pendry Manhattan West mini bar

Plus:

Pendry Manhattan West mini frige

The coffee machine is branded Espressotoria which I’m unfamiliar with.

On the left hand side is the wardrobe with iron/steamer and very fluffy dressing gowns:

Pendry Manhattan West bed wardrobe

By the window are two seats and a decent sized round table. Here is the view:

Pendry Manhattan West view

Gym

A large gym is on the fourth floor, and includes some Peleton bikes (Peleton HQ is just round the corner):

Pendry Manhattan West gym

There is also a roof terrace with a very good view of the New Yorker sign.

Breakfast and dining

Zou Zou’s, the hotel restaurant, was not open when we went but should be open by now. It is situated on the ground floor in a very beautiful art deco style room.

There is also Bar Pendry, a small snug bar complete with gold leaf ceiling:

Pendry Manhattan West bar pendry

Breakfast is served in the Vista Lounge on the fourth floor. This is a fairly small space with lots of large palms and plants, again giving a very art deco vibe:

Pendry Manhattan West vista

and

Pendry Manhattan West Vista lounge bar

The menu is relatively short but I was able to order Eggs Royale off menu. It came with a very healthy side of potatoes:

Pendry Manhattan West eggs royale

Conclusion

The Pendry Manhattan West has been beautifully designed – the style was right up my alley, very warm and neutral, which I liked. I’m not sure if the wood fittings were solid wood or the marble genuine – had this been the case I think the hotel would have been elevated further.

In many ways it feels very similar to an EDITION hotel. Although the EDITION tends to feature darker wood – you can see in my review of the Barcelona EDITION here – I think they share a lot of the same characteristics.

Rooms begin at $625 per night with suites from $1,250, plus tax. You can’t earn or redeem points in any major programme although the hotel is a member of Preferred Hotels & Resorts.

The hotel website is here. If there is no difference in price you may be better off booking via Hotels.com and earning your stamps there.

Comments (29)

  • mutley says:

    I recently stayed three nights in NYC for a bit of R and R after my trip to Chicago and Detroit. All three nights were on points, first night in the JW Marriott Essex House on central Park South and the second and third in the Intercontinental The Barclay.

    I used 70000 Marriott Points for the first night, The going rate for my upgraded room was $1050. ( I have Titanium status) I had recently bought some points with a 45% bonus so I reckon I was getting an ok deal. The Essex house has 43 floors, floors 2 to 19 are for Marriott guests upwards private apartments and penthouses. David Bowie New York residence was in the building. There are some lovely art deco features, the public areas are really pleasant. As a redemption I was told that it be would be unlikely that I got a Central Park view, as the Hotel was quite full this proved to be the case, the upside was however, a huge room and bathroom suite. The bed was enormous. There was however no coffee making facility, and no mini bar, both withdrawn due to Covid, I asked about this and the reception informed me that they could provide a coffee tray for $10, ridiculous in my view when potentially I could have been spending in excess of $1000 a night there. If you visit in a quieter period its possible to get the view which I am told is impressive, especially on the higher floors. As a Titanium I got free breakfast. The choice was impressive and was a buffet in a members ‘lounge’ it resembled my sons school dining room, functional but soulless. I noticed a passageway through to the dining room that faced central park, where those without hotel status were being served the same breakfast albeit in more salubrious surroundings. Staff were efficient and courteous.
    The second two nights in the Barclay I bagged for 35000 and 34000 IHG points. These were for Sunday and Monday night respectively, basic rooms were selling for $550 per night. I’ve stayed here before, and the bar and public area are impressive. I was upgraded as a Spire Ambassador to a larger corner room on the tenth floor. However unless you are buying suite the rooms in the Barclay are on the small side. As this was a points redemption there was no free breakfast, I can however recommend Johns diner on the corner of 2nd Avenue and East 44th street, an establishment I have frequented for many years, I feel that this hotel is a bit tired, and the staff a bit disengaged but as a 34k redemption ok.

    • CH says:

      I had the same feeling about IC Barclay in 2019. It just lacked any ‘wow’ factor, or feeling that I was getting something distinctive (regardless of how much I spent). ‘Nice’ and ‘pleasant’ are the adjectives that come to mind, and those aren’t enough to drive me to stay there again unless I get a good rate on points.

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