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Review: the Pendry Manhattan West hotel, New York

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This is our review of the Pendry Manhattan West hotel in New York.

You probably haven’t heard of Pendry before, but it is a small brand of luxury hotels based in the United States. It also has a sister brand called Montage, of which there are seven hotel and resorts.

Pendry Manhattan West is the newest edition to the family and the sixth to open. Other locations include Baltimore, Chicago, Park City, San Diego and West Hollywood.

The reason I was there was as part of Virgin Atlantic’s press trip to New York to celebrate the re-opening of transatlantic travel. Virgin Atlantic chose, booked and paid for the hotel.

Where is Pendry Manhattan West?

Pendry Manhattan West is located in the Manhattan West development adjacent to Hudson Yards. It is one block away from The Vessel, which is unfortunately currently closed.

Pendry Manhattan West location

This area of Manhattan has changed hugely in the past five years, with the entire development floating on a structure above the Hudson Yards railway depot – a clever way to reclaim land for development in the city.

Hudson Yards is also at the northern end of the High Line, which I always love to stroll down every time I’m in New York. The trees and shrubs have bedded in significantly in the past few years and the park now feels much more mature and integrated into the rest of the city.

At the southern end of the High Line you also have the recently opened Little Island – a mini city park built on a pier of beautiful concrete tulips at an astonishing cost of $260 million. Money well spent when you compare it to the Marble Arch Mound …….

In addition, Hudson Yards is also home to a large shopping mall.

Inside the Pendry Manhattan West

As a new development, the Pendry goes all-in on glass and steel architecture with a beautiful rolling curved glass facade:

Pendry Manhattan West

Inside, the hotel is more understated. There is no swooping lobby here: just a warm and sophisticated reception and casual seating area:

Pendry Manhattan West entrance

and

Pendry Manhattan West lobby

Plus a glowing check in area:

Pendry Manhattan West reception

The hotel porters are exceptional, by the way. Extremely friendly and welcoming.

Rooms at the Pendry Manhattan West

There are 164 rooms in total at the hotel, including 30 suites. I was given a Deluxe City King which according to the website is 30 square meters. It certainly feels large for New York City.

My room had a mini corridor with shower room and toilet on either side:

Pendry Manhattan West room entrance

On the left is the shower (just a single shower head) and a sink:

Pendry Manhattan West shower

and

Pendry Manhattan West sink

I had some issues with the shower splashing underneath the door a little which was annoying (more annoying for room service I imagine!) The toilet is separate and also has its own sink.

Both have sliding doors but I couldn’t for the life of me work out how to close them so I gave up.

Toiletries are by MiN for Pendry and were very nice. They are in big stealable bottles but with a bit sign clearly indicating how much you’ll be charged if you do take them.

Pendry Manhattan West MiN toiletries

The room opens from the corridor:

Pendry Manhattan West bedroom

The hotel would describe the design as California-inspired but to me they felt very mid-century modern. I enjoyed the warm wood finishes and neutral colour palette. Here is the bed:

Pendry Manhattan West bed

The TV is opposite:

Pendry Manhattan West tv

There is a bedside table on each side and lots of sockets:

Pendry Manhattan West bedside table

You also get an extensively stocked mini bar:

Pendry Manhattan West mini bar

Plus:

Pendry Manhattan West mini frige

The coffee machine is branded Espressotoria which I’m unfamiliar with.

On the left hand side is the wardrobe with iron/steamer and very fluffy dressing gowns:

Pendry Manhattan West bed wardrobe

By the window are two seats and a decent sized round table. Here is the view:

Pendry Manhattan West view

Gym

A large gym is on the fourth floor, and includes some Peleton bikes (Peleton HQ is just round the corner):

Pendry Manhattan West gym

There is also a roof terrace with a very good view of the New Yorker sign.

Breakfast and dining

Zou Zou’s, the hotel restaurant, was not open when we went but should be open by now. It is situated on the ground floor in a very beautiful art deco style room.

There is also Bar Pendry, a small snug bar complete with gold leaf ceiling:

Pendry Manhattan West bar pendry

Breakfast is served in the Vista Lounge on the fourth floor. This is a fairly small space with lots of large palms and plants, again giving a very art deco vibe:

Pendry Manhattan West vista

and

Pendry Manhattan West Vista lounge bar

The menu is relatively short but I was able to order Eggs Royale off menu. It came with a very healthy side of potatoes:

Pendry Manhattan West eggs royale

Conclusion

The Pendry Manhattan West has been beautifully designed – the style was right up my alley, very warm and neutral, which I liked. I’m not sure if the wood fittings were solid wood or the marble genuine – had this been the case I think the hotel would have been elevated further.

In many ways it feels very similar to an EDITION hotel. Although the EDITION tends to feature darker wood – you can see in my review of the Barcelona EDITION here – I think they share a lot of the same characteristics.

Rooms begin at $625 per night with suites from $1,250, plus tax. You can’t earn or redeem points in any major programme although the hotel is a member of Preferred Hotels & Resorts.

The hotel website is here. If there is no difference in price you may be better off booking via Hotels.com and earning your stamps there.

Looking for a hotel in New York?

We’ve reviewed a number of hotels in the Big Apple over the years. You can see our Manhattan hotel reviews here:

Elsewhere, we’ve reviewed:


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Comments (29)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Andrew says:

    “ Rooms begin at $625 per night ” – Can we talk about how obnoxiously expensive hotels in the US are?

    • Lou says:

      I know. I keep having these little flutters about s long weekend to new York, then you price up the hotel and… Somewhere in Europe it is! Even the competitive looking BA flights and hotel hit the buffers when you discover an eye watering “resort charge” payable upon arrival…

    • John T says:

      New York is an expensive city for hotels. London is the same. Outside of the big cities they are much cheaper in both countries.

    • Alan says:

      Definitely a good city to use your free night certificates!

    • Prins Polo says:

      … and that’s before tax and for sure some “resort” or “destination” fee. Also, a lot of US hotels in the middle of nowhere now charge $50-ish parking fee. Price gouging on every step.

  • Paul says:

    From $625 a night!!! Just looked at a 2 night stay for next May! The rate is $625 but what this fluff piece did not state is that these rates are charged in full at time of booking and non refundable. In the covid era this is insane.

    • meta says:

      Have you looked at the prices of luxury hotels at major cities in US and Europe lately? They have nearly doubled. Somehow they got to make up for losses due to covid whilst providing mediocre service or closing the facilities. If
      you wanted a bargain and great service, you should have travelled last year.

      • AJA says:

        I accept the tourist industry has the right to make up for the losses from the pandemic but there’s price rises and there’s gouging; from $625 per night non-refundable goes into the latter category. There are plenty of hotels to choose from and any one that doesn’t offer fully refundable rates (which are usually a premium anyway) doesn’t deserve the business.

      • Lou says:

        This hotel doesn’t really scream opulent though, does it?

      • Rob says:

        I’ve just done a last minute Kimpton Paris booking for next week and it is €440 for the cheapest room. London is even worse – was looking at Andaz Liverpool Street and it never drops under £325 even though the City is still dead. Great Scotland Yard is now well over £500 etc etc.

        • Alan says:

          Hyatt are just ludicrously overpriced in London regardless. Thankfully some excellent IHG redemption rates around.

        • Lou says:

          The key phrase here is last minute, and not in advance

          • Rob says:

            Makes no difference. Fundamentally though you would clearly be mad to lock in any prepaid hotel rate at present.

  • meta says:

    I agree, but they wouldn’t have those prices if they didn’t have the demand…

    • Lou says:

      Perceived demand. Time will tell

      • Lady London says:

        Hoped-for demand. It will work from last week of November through Christmas/New Year in London and tick over nicely for good parts of January. Then we’ll see if the winners in Covid subsidies and expenses lessening, and businesses will provide demand that overmatches hotel capacity after that.

  • The Original Nick says:

    Use hotels.com for the US. I’ve booked a Marriott hotel in Manhatten for July which works out somewhat cheaper than booking direct. It also comes with breakfast as I’m only Gold it wouldn’t. Its also charged in GBP.

    • Lou says:

      My other irk, if you value my loyalty so much, why do you try to gouge me if I book direct

      • TGLoyalty says:

        Marriott BRG if it’s actually cheaper on a like for like rate they’ll beat it by 25%

      • Lady London says:

        The point of loyalty is to make you smile while they gouge you (or your employer) Lou. At least up to the mid-range.

      • ChrisC says:

        Well booking direct gets you the loyalty benefits. They have to be paid for somehow.

        If you don’t want upgrades or ‘free’ breakfasts or ‘free’ rooms or late checkouts then book via the cheapest site.

  • Richie says:

    There’s a new Hyatt Place in Chelsea opening soon. A different kind of hotel, but the beds look good and the shower functional.

  • Blenz101 says:

    You also need to remember that millions of citizens, including those in the USA, were given thousands of dollars in cash during the pandemic by their respective governments.

    If the UK gave everyone a free £900 handout to stimulate the economy then you can be certain that prices for hotels in the UK at leisure destinations would rise even further to meet the demand caused by all this extra disposable income the population find themselves with.

    If you were given a free $1200 then $625 a night isn’t so bad for an American couple on staycation.

  • CarpalTravel says:

    No doubt clean, crisp and functional, but to me, utterly soulless looking. Just doesn’t do it for me at all.
    In Manhattan I have a couple of favourites (having stayed at a quite a variety) and both have charm and character. Maybe some would say dated but They’re clean and very comfy. Reminds me of how the Luxor in Vegas stripped out all of its charm in the late 2000’s, too away the wow.

  • Hugo says:

    Place looks crisp and comfortable BUT from the photos I really don’t feel like splashing $625 a night on this place given some of the alternatives in NYC

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