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How to access Lufthansa’s Heathrow lounges with Amex Platinum

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The Platinum Card from American Express comes with a lot of airport lounge access benefits:

  • You get two Priority Pass cards, each of which allows two people unlimited access to 1,300 airport lounges globally (so a family of four is covered)
  • You get access to all Plaza Premium lounges with a guest, even those not in Priority Pass, by showing your Platinum card
How to access Lufthansa's Heathrow lounges with the American Express Platinum card
  • You get access to Delta lounges, when flying with Delta, by showing your Platinum card (no guests allowed)
  • You can access 13 other American Express-brand airport lounges including Stockholm, Delhi, Mumbai, Mexico City x 3, Buenos Aires, Sao Paulo, Monterrey x 2 (Mexico), Melbourne, Sydney and Toluca (pandemic changes not withstanding)

You also get Eurostar lounge access (no guests) by showing your Platinum card.

You can learn more about these benefits in our full American Express Platinum review here. We did a separate feature looking at the benefits of the Amex Platinum card here.

How to access Lufthansa's Heathrow lounges with the American Express Platinum card

You can also access select Lufthansa lounges with The Platinum Card

A lesser known benefit is the relatively recent deal that American Express has with Lufthansa. This offer was trialled in various forms over a number of years, but the current – and I believe final – version is impressive.

You can access a large proportion of, but not all, Lufthansa lounges globally by showing an American Express Platinum card. You must be flying on Lufthansa, SWISS or Austrian Airlines.

For the purposes of this article I just want to focus on the situation at Heathrow Terminal 2, as this is of most benefit to our readers.

How does the Amex Platinum / Lufthansa lounge offer work?

For American Express Platinum cardholders (Centurion cardholders have a different deal):

  • anyone with a flight ticket in Economy on Lufthansa, SWISS or Austrian can access the Lufthansa Business Lounge in Heathrow Terminal 2
  • anyone with a flight ticket in Business on Lufthansa, SWISS or Austrian can access the Luftansa Senator Lounge in Heathrow Terminal 2

The Senator Lounge is basically a ‘back room’ in the main Business Lounge – it isn’t a separate facility, although it does have a door which requires a code to access.

How to access Lufthansa's Heathrow lounges with the American Express Platinum card

Guests are an issue

You cannot bring a guest.

Your partner can come with you, of course, if they have a free supplementary Platinum card on your account.

There is no way to get children into the lounge with you under this offer.

Obviously if you and your children are flying in Business Class then they would be allowed into the Business Lounge, but you couldn’t get them into the Senator Lounge.

What is the Lufthansa Heathrow Terminal 2 lounge like?

Here is our most recent review of the Lufthansa Business Class lounge at Heathrow Terminal 2.

I find it a bit bland, like all Lufthansa lounges, but under the surface the fundamentals are fine.

You can find out more about the Lufthansa lounge offer on this page of the American Express website. To find out the exact requirements at the airport you are flying to, search for the airport in the American Express Lounge Directory here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Comments (43)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Sapiens says:

    Thanks for highlighting. Any intel on how it practically works? I.e. Do they actually swipe the card, or just need to see the card? Do they check the small print to verify it’s a UK-issued Platinum card?

    • Rob says:

      I think it works with global Platinum cards as it is in the ‘official’ Amex lounge directory.

      • Blair Waldorf Salad says:

        My experience in FRA and MUC is that they look at the card and scan the boarding pass

    • Simon says:

      FRA have always just looked at the card without scanning it. The screen that comes up suggests they have the ability to enter the card number but no one ever has.

      I go through FRA a lot and it’s the main reason I keep the card but the lack of scanning is making me wonder if I should ditch it and just take my chances showing them an inactive card.

      • Charlieface says:

        Convenient if you have an “ahem” cancelled card with a 5 year expiry…

        • Rob says:

          As is Eurostar ….

          • OCN says:

            Are all Platinum Cards allowed to enter the Eurostar lounge or just UK issued ones?

          • Rob says:

            UK only, Personal only.

            They don’t always check – if busy you can often just wave your card at them as you walk past.

  • Cat says:

    Does Rhys have any time in his jam-packed international jet-setter schedule to head back to T2 to review the Senator lounge (I believe it was closed at the tie of the last review…)? I’m very curious as to whether it’s a significant improvement on the business lounge!

    • Blair Waldorf Salad says:

      It’s not; it’s more about segregating the space for crowd flow. I feel similar about all the Senator lounges. I suppose the alcohol might be a better kind/self-serve but I don’t drink it anyway so I have a tin ear/blind spot for such matters.

    • John says:

      No, as far as I’m concerned it’s exactly the same, just a bit quieter (but nowhere as near as the difference between LHR T5Ax2 and T5B).

      • Lady London says:

        I remember the Senator section had magazines to read and the Business one didn’t but that was a long time ago. Might have been a slightly better choice of alcohol.

        Frankly it’s a perfectly adequate lounge but nothing inspiring like every LH lounge I’ve been in.

        If I’m in T2 my focus is the UA lounge despite the outrageously longer walk, some like the SQ lounge though it’s not as good as they normally are and I think the AC lounge is even OK – all requiring a long walk whereas LH is practically as soon as you arrive airside.

    • John Carey says:

      The food can vary a bit, but don’t get excited as sometimes the business part has something better than the Senator bit!

      • Dubious says:

        Agreed. I often get food in the business lounge and carry it back to the Senator lounge which can be quieter, but fuller.
        The fly problem seems to have finally gone though.

    • Comrade says:

      No difference.

    • James Harper says:

      At present, it is no different to the business lounge and both are very downgraded on pre-covid times including a change of caterer.

    • Rhys says:

      Might have a look in on my next Star Alliance trip!

  • Naz says:

    As someone who lives in Zurich, but comes back to the UK regularly, this has been the most valuable Platinum perk for the past several months. If only LHR was as quick to navigate as ZRH.

    • Blair Waldorf Salad says:

      ZRH is great in terms of quick connections but they really do need to sort out 1)the signage, which is too subtle so I have heard many a tale of people missing the subtle E gates signs and ending up going landside accidentally and 2)the connections security area which is 2 conveyor belts and still looks like something they knocked up as a temporary measure. It moves fast enough but there’d only space for one person to fill trays at a time. Also 3)too many doors with handles at ZRH that look like janitor closets but end up being the way you need to go/the entrance to a lounge. That might be a cultural design thing.

      • QwertyKnowsBest says:

        Indeed. Once when connecting UK to IST a door in the ‘Maze’ had been incorrectly configured. So ended up bypassing security and passport control completely and straight to outbound gates. A nice benefit but did make me nervous about security.

    • John says:

      Why do you think LHR T2 is not quick to navigate? The train station at ZRH is also a bit of a trek from the entrance to security, and there isn’t any exit passport control in the UK so if you have fast track security (at non-busy times) you can be in the Lufty lounge within 15 minutes of arriving. ZRH is pretty much the same

      • Naz says:

        This is a very fair point. T2 is great. To be clear, my reference is my journey home – I can be home in around 35mins from touchdown in ZRH. It’s too easy. It’s rather longer in London, understandably.

  • Nigel W says:

    What is the deal Centurion cards have?

    • Blair Waldorf Salad says:

      I think it is: Economy ticket, Go Straight to Senator lounge; Business ticket, Go Straight to First Class lounge. Bear in mind First Class lounges only where available and I’m not sure it includes the First Class Terminal experiences.

  • QwertyKnowsBest says:

    Any advice re best lounge in Frankfurt for a long stopover? T1 Schengen with Amex Plat flying Lufthansa business.


    • Blair Waldorf Salad says:

      You may not have as much choice as you think based on long walking times between gate concourses. Generally the Senator lounge will be less crowded/not have a line awaiting entry so you might maximise your time that way.

  • John says:

    I had a computer-says-no experience at a Senator lounge in one of the non Schengen areas at FRA in Feb 2020. I was travelling LH business and wanted to avail of this lounge upgrade offer by showing my Platinum card. Unfortunately the agent was unwilling to over ride whatever reject message appeared when she scanned my boarding pass. I insisted, she eventually relented, but it wasn’t a nice situation. The lounge was amazing though.

  • JK says:

    Anyone know what the Centurion version of this is?

    Cheers, JK

  • James Harper says:

    Since reopening post Covid, the Lufthansa lounge at LHR has been massively downgraded in terms of food and drink offering particularly in the early morning. It is no longer catered by Do&Co but by Sodhexo – of HM Prisons fame for their catering standards. It’s really no good heading there looking for any more than a coffee at breakfast time, later in the day it is marginally better.

    With an Amex Platinum card, I’ve been heading to the Plaza Premium when using the A gates because it is simply much better than the LH lounge at present. I did pop in to the LH Sen lounge a couple of weeks ago and it’s still very poor so one to avoid at present.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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