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Which energy suppliers let you pay your bill with an American Express card?

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Gas and electricity is a substantial monthly outlay for most people, but it is rare that you find a way of putting the cost of gas and electricity onto an American Express card.

This is unfortunate, as it would make a major dint into the spend you need to trigger a sign-up bonus or your annual British Airways American Express 2-4-1 companion voucher.

There IS a way to pay via credit card, however, and it works with many of the newer suppliers. You are unlikely to get very far with any of the legacy utility companies, unfortunately.

pay gas electricity with american express

How to pay your energy bill with an American Express card

Whilst most energy suppliers will prefer to set up a monthly or quarterly direct debit to keep costs down, many will let you top up your account at any time.

This can often be done using an American Express (or other credit) card.

Doing a top-up does NOT mean that your next Direct Debit payment is not taken.  Energy companies will try to charge you a flat monthly figure throughout the year even though your usage is higher in Winter. This means you build up a balance during the Summer and it unwinds during the Winter.  Making a top up payment simply increases this balance.

Some suppliers do, however, let you reduce your monthly direct debit, although it may depend on how much of a buffer you have in your account.

Your money should be safe if you do top up.   Whilst a lot of small energy companies have gone bust recently, Ofgem has a system in place to ensure whoever takes over your account honours outstanding credit balances.  If this failed – which seems unlikely – you would still have protection via your payment card.

Using American Express with Octopus Energy

Back in 2021, when we last ran this article, a number of suppliers allowed you to top up your account using a credit card. Unfortunately the recent energy crisis has wiped out virtually all of these start-ups, leaving just one major supplier, Octopus, accepting payment cards such as American Express.

One added benefit with Octopus is that its standing charges are 4% lower than the Energy Price Guarantee which most other suppliers are charging.

Octopus has proven itself a reliable supplier and is now the UK’s fifth largest, having absorbed other companies such as Bulb Energy and Avro Energy. I’ve been using Octopus for over four years now and have always been extremely satisfied with their service and price.

(If you are an ex-Bulb customer, you can still top up your balance with an American Express card via the Bulb website. I’m not sure about Avro Energy.)

To top-up your account, click on ‘Make a one-off payment’ in your account:

Octopus Energy pay Amex card

Once done you are taken to a payment page. Amex is accepted.

You can reduce your direct debit to as low as £1 per month in your online account to avoid overpaying.

Octopus supplies 100% renewable electricity and also offers a £50 refer a friend sign-up bonus when you sign up via my link.

You can also sign up via the Virgin Red app, which offers you 7,400 Virgin Points for a dual fuel switch and 3,700 Virgin Points for a single fuel. If you are not a Virgin Red member, you will need to register – free – here.

This works for other providers too

According to recent comments on HfP, a number of other energy suppliers let you pay via American Express. No-one on the HfP team has any experience of these suppliers, however.

These include:

  • Outfox the Market
  • geuk

Please post any other options in the comments.

These are smaller players in the energy market but, as mentioned above, you should be protected in case the company goes bust by both Ofegem and your payment card under Section 75 coverage.


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Comments (105)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • BJ says:

    “Octopus has proven itself a reliable supplier”

    Without mentioning any names I recall somebody around here used to say the same about Bulb 🙂

    • Alex Sm says:

      Things tend to change, you know…

      • BJ says:

        @Alex, my point exactly!

        Of the remaining players with any significant market share Octopus is likely the most vulnerable by far.

    • JDB says:

      And all of us are paying £100/year towards the Bulb bailout.

      • Ken says:

        Simply not true.

        The estimated maximum figure of £6.5Bn is out of date, and way out numerically.
        It will be in the hundreds of millions due to energy costs being significantly less than they were forecast in Nov 2022

  • Stuart says:

    Slightly off topic, but I pay my EE mobile phone bill with my Amex. I do it as soon as the bill is produced and the DD then just doesn’t get taken

  • Alex Sm says:

    I topped up the OTM account with Amex once, it did work but it was quite a palaver to change direct debits afterwards, so I thought it’s not worth the hassle and one does not want to open a free credit line to them

  • Jon says:

    Re Avro / The Avro website got shut down pretty much immediately when they collapsed. Ex Avro customers got given octopus accounts and are now treated like any other octopus customer.

  • Tony says:

    Thanks for the Virgin Red tip! Wasn’t aware of the extra miles available and have been looking for an incentive to move from Shell Energy. (Apologies for not using your link 😉)

  • Cramond says:

    Extremely happy with Octopus, not only it let you topup with Amex, it’s tracker rate has saved me big time since joining in Jan. The average rate I paid for electricity is 21p/kWh, for gas is 6p/kWh, and today’s unit price for gas has dropped below 5p/kWh.

    • Yuff says:

      Unfortunately due to high demand it’s taking several months to process customers on to their tracker rate

      • stevenhp1987 says:

        You can swap to the half hourly electricity tracker (Octopus Agile) atm though. Did it last week.

  • dst87 says:

    Been happy with Octopus and currently have a £10 direct debit with them. I just have a reminder to pay some bills on the 1st of every month (Octopus + council tax). The other bills were low enough that it didn’t feel worth the effort (like mobile phone).

  • Sue says:

    Another thought: I get lots of Nectar points via Sainsburys energy (E-on) taking dual fuel. And can exchange for Avios, of course.

    • Paul says:

      E-on also accepts Amex for one-off payments

      • Jonathan says:

        I’ve tried Am Ex with EON Paul but it wouldn’t accept it . Seems to only take visa and Mastercard

    • Ed_fly says:

      I’m get 7,000 additional nectar points per year from sainsburys energy. Also managed to switch to them just before Avro collapsed onto a 24 month fix. Which continues to be a very lucky move.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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