Maximise your Avios, air miles and hotel points

What do Sunday Telegraph readers do with their Amex Membership Rewards points?

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I advised on an article in The Sunday Telegraph this week about how to use American Express Membership Rewards points.

Here’s a link although the site is paywalled. There’s nothing in it that I haven’t written about on HfP multiple times so you aren’t missing much if you’re a regular reader.

I thought you might be interested in extracts from the comments section under the article. Telegraph readers are generally literate (verbally and financially) so you would expect sensible feedback.

Sunday Telegraph American Express article

Here are a few:

From Chris:

If you have got enough money to be spending £100k per year on Amex then can you really be bothered spending time exchanging points for pennies?

Er, yes Chris. I suspect Chris believes that wealthy people keep warm in winter by throwing large piles of £50 notes into a roaring fire. In reality the majority of people with cash wealth (as opposed to housing wealth) got it via running their own business and have spent a lifetime focused on cost control.

From Joe:

When I closed the account to which my Amex card was linked they booted me out without any chance of paying from any of my other accounts, despite having been a client for almost two decades. And they kept all my points. Wouldn’t trust them as far as I can throw them.

No idea what Joe is on about 🙂 Failed Direct Debit? Let’s move on.

From Ale:

Avios is a complete and total waste of time. Worth nothing these days, most flights are unavailable and you can still get a cheaper flights elsewhere at the time you actually want to go.

Feedback for IAG there I think ….

From Alan:

I can’t see anywhere on the BA site that lets me convert avios to nectar points

The first Google search result for ‘BA nectar’ is the relevant page.

From Gavin:

You will never be able to use those lounge access vouchers. All lounges are full now all the time and only accept paid entry or business class passengers.

Fair point at peak times in the UK (not internationally).

From Richard:

I don’t fly much, so using the points on Amazon or Laithwaites wine works for me.

I had specifically written in the article that converting points to Nectar via Avios gets you 50% more value than doing what Richard does, getting himself 0.45p per point.

From Bennett:

Just use the Amex points as credit to clear your credit card balance.

See my reply to Richard above.

From LIz:

Wine Flyer – that’s a good way to use up your Avios.

As we showed here, you’re getting 0.68p per Avios via Wine Flyer so, admittedly, it’s not terrible. It’s not great either – we’d be aiming at over 1p – but there are far worse options. Such as:

From Julian:

just use them on amazon.

See my reply to Richard above.

From Jane (replying to Julian):

But then your return on the points is 10% less than buying [Amazon] gift cards, for example, as shown by the figures in the article. I just get get Amazon or M&S gift cards, as I shop there anyway.

No, Jane, don’t do it!

There are some thoughtful contributions from other Telegraph readers, which elevate the discussion to something nearer the HfP comments level:

From Al:

I accumulate thousands of points a year but rolling them into airmiles type schemes is a waste of time as it’s usually cheaper to buy the flights/upgrades elsewhere.

What can be useful with Amex is their rewards discounts. Most of them are pointless overpriced luxury brands, but I tend to make >£300 a year with the more regular ones. For example, LNER has 12% Amex cashback plus another 2% discount booking via LNER directly.

From Chris:

If you’re persistent enough and flexible you will find your seats depending on your flexibility. I have only flown First & Business since I started collecting in 2005.

From Bret:

The best thing about Amex (aside from their human customer service if I ever need to phone them up) is that if you are going overseas for work and need a local credit history (e.g. in the US for a few years), utter the magic words “Global Transfer” and Amex in your new country will use your UK credit history to support your application where you have no local creditworthiness to evidence. So far as I know, they’re the only major global credit provider that will do this.

From George:

I have been an Amex Platinum member since 1995, with gold 2 years prior to that and indeed have had good points benefits because I earned a lot in my working life.

The annual cost has increased hugely and whilst the cost to benefit ratio used to be good now I am over 70 the travel insurance no longer applies ( I though it was to 75 and was surprised that Amex never reminded me that I would loose it at 70). Indeed I still get letters that made me think I still had this.

You would think Amex would want to retain its senior members but now there is little to no point in me retaining the card at £575 a year.

From John (re lounge access):

You will struggle to use them in the UK but in the rest of the world, you should be fine. Lounge entry refusal is a UK phenomenon. At worst in places like the AENA-run lounges across Spain, they may ask you to wait at the door till the next flight boards to smooth out capacity. Whereas in Manchester, the airport-run Escape lounges put a “We’re full, please F off” sign outside when about 25-30% occupied.

From William (re ‘Avios are a waste of time’):

That may be true for short haul destinations, but you can get 1p per avios on many long haul routes even in economy (eg. to South America), thanks to the recent reduction in the required cash component via Reward Flight Saver. You can also redeem on Iberia and Qatar, which gives excellent value. I am flying from Singapore to London on Qatar Business class for 75000 avios plus £180. The cash fare for this same route would be £2500+. Finally this doesn’t take into account the extra value from the 2 for 1 voucher you can earn on the BA Amex, which substantially increases the worth of your avios.

It’s true that certain routes are practically off limits for redemptions (eg. BA Australia/Singapore) and you often need to book close to a year in advance. But with a little flexibility you can get good deals.

What can you take from this?

What you need to remember, as a HfP reader, is that you are very much in the minority in terms of knowing how to maximise the miles and points that you earn.

I think the comments above, from what in theory should be an above-average audience in terms of street smarts, show that.

This is good news for us though. The more people who redeem for sub-optimal redemptions, the lower the pressure on the financial performance of the programme and the more likely it is that higher value redemptions will remain – if only because of their PR value via sites like this.


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Comments (128)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • John says:

    I only have five friends from university who I keep in touch with, and two of them still only have one current account and a debit card, and they probably are the highest paid out of us… they’re also the ones who keep suggesting getting a £75 taxi to stansted at 3am to fly ryanair “because it’s so cheap”. I just say I’ll meet them at the destination slightly later.

    I have a new(ish) prospective business partner who seems to be the smartest guy I know, he has rinsed all the switching and current account referral offers making over £3k, but refuses to touch any sort of credit and I can’t figure out why, no horror stories from family etc. Although chase 1% is broadly equivalent to avios especially if you have no interest in flying premium.

    • jimboandthejetset says:

      I remember Martin Lewis saying he encountered the same thing sometimes – his mantra was/is that credit cards (and loans) are like fire: use it well and control it and it adds value to your life, but let it get out of control and it will harm you. Maybe your prospective business partner has recognised other elements of addictive behaviour in his past and has decided he doesn’t want to tempt himself.

      • Blair Waldorf Salad says:

        All sorts of reasons. Some people have past relationships that went sour and took credit history down with it.

  • Charlie says:

    Big mistake to assume Telegraph readers are of above average intelligence.

    • Dubious says:

      +1.
      They also seem to be particularly fond of drinking wine. Perhaps they’re a bit sloshed?

    • Paul says:

      Telegraph readers are generally literate (verbally and financially) so you would expect sensible feedback

      I almost spat out my coffee when I read that that. Hilarious! 🤣🤣

    • AJA says:

      That’s condescending.

      Out of curiosity which paper should above average intelligence people read?

      • GeoffreyB says:

        Financial Times.

        • AJA says:

          Which is a fine newspaper but again hides behind a paywall.

          It however has a decidedly business slant on the articles it publishes, understandably so.

          And has an even smaller circulation.

          I think a better answer is to read various papers, even ones you may not agree with politically, as all points of view are valid.

          • Rob says:

            Your best bet is FT Weekend in my view. Very little business in it.

            The Times is actually your best online bet – the political angle is quite covert and their budget is huge. Balance it out with The Guardian and you’re fine.

            I would have been on the front page of the FT today but was cut due to space. If you read the luxury flying article online there is a big chunk from me.

          • John says:

            The FT (and telegraph) paywall is easily bypassed.

          • GeoffreyB says:

            It doesn’t “hide” behind a paywall. It’s a newspaper that’s not free, like newspapers all used to be.

      • A says:

        Accurate. Telegraph is the daily express with a posher font. In general newspapers are primarily written to entertain, engage and persuade not to inform.

      • Rhys says:

        Economist is the best I’ve encountered.

        I find The Times is rapidly deteriorating into anti-woke clickbait to rile up their readers.

        • Thywillbedone says:

          The Economist is exceptionally dry though …remember trying to follow a piece years ago on a niche conflict somewhere or other and forgetting who I was supposed to be cheering for. Life’s too short …

          • Rhys says:

            It’s much less ‘opinion’ focussed than other newspapers, I agree. But I find it gives the most balanced, informed and contextualised perspective. Very dense though – they manage to pack a huge amount of info in a very short space of time.

            I particularly like their obituaries which are always very touching and not always of someone you would expect.

        • Brian says:

          I had to cancel my economist subscription because it was rabidly anti-brexit. Otherwise I enjoyed it.

        • duke says:

          You won’t more extreme views than those of the Guardian anywhere. online or offline.

      • Dubious says:

        That’s part of the point though. Readers of many newspapers are probably *NOT* above average intelligence. That does not necessarily mean they are below average though.

        https://www.sciencedirect.com/science/article/pii/S0191886917301460

        https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0200103

    • RussellH says:

      It is quite possible to be both intelligent and not very clever.
      It is equally possible to be quite clever, but not very intelligent.

      I would guess that though the DT’s readership may be intelligent, they often lack something else.
      I was very struck, back in my tour operating days, that Telegraph readers (back in the days of press advertising!) were by far the worst when it came to knowing their correct postal address. Things like not knowing their postcode and only giving you a house name when the house did have a number too.

  • Steve says:

    Telegraph readers might be literate but the comment section is always full of negativity, similar to Daily Mail. The first comment you posted in the article, I was thinking, same old. Waste of time.

    • John says:

      +1

      Most of its columnists are tiresome old europhobic reactionaries, and the BTL comments are a demented toxic sludge. The travel section appears safe to consume.

      • AJA says:

        How would you know that unless you also read the Telegraph?

        Or are you relying on what friends tell you? 🤔

  • Can says:

    This makes me happy 🙂 that there is still room in the game for people like us. If more and more people were “enlightened” we know what would happen!

  • Andrew J says:

    What a strange article.

  • Erico1875 says:

    Some people just don’t see any value in Avios/points
    i e
    Last Easter my wife used a 2 4 1 to take my daughter to NYC in Club Suite.
    Cash prices were c £8K for 2.
    Daughter was completely underwhelmed and said she would have been quite happy to sit in economy.

    • Peter K says:

      You can take a horse to water…

    • BA Flyer IHG Stayer says:

      Sounds like she was just underwhelmed by club rather than the value of avios.

      Still now you know you can happily leave her down the back and can always use the ‘but you didn’t like it when you flew to New Nork’ if she complains about it!

    • Jasdev says:

      I think your daughter displays the kind of wisdom and restraint that will see her become very wealthy!

    • John says:

      I also don’t see the attraction of club suite particularly on a 6 hour flight.

      • Rob says:

        Good luck on that overnight return from New York in Economy!

      • QFFlyer says:

        I don’t see the attraction of economy on a flight between Melbourne and Sydney, horse’s for courses. I wouldn’t pay $1,000 for it though, of course.

  • Alex G says:

    I’m sure many of us have friends who don’t maximise the value of their Avios.

    I got my brother into collecting nearly 5 years ago, teaching him all the tricks I had learned from HfP. He soon had enough Avios and a 241 voucher and booked for a trip to the US in First for him and his wife. They had never flown anything other than Y before.

    He still has an Amex card. He even managed to get to Silver on BA. So I was horrified to hear that he used Avios to pay for car hire recently.

    Luckily, all these people who don’t know how to get the best value from their Avios mean that there is still good reward flight available for Rob’s students and followers to pick up.

    • chris1922 says:

      Meh, I used Avios for car hire once, I was Avios rich (c.850k) at the time and cash poor, so it made sense.

  • PeterK says:

    It always amazes me how so many of my contacts have no idea of the value of their avios balances. Some with very big balances. Only last week one told me he had a companion voucher and about 150k avios but didn’t think it was worth much!

    Another is a Telegraph reader and keeps
    telling me to use up my avios on wine!!

    • NorthernLass says:

      Tell him you use the avios for flights and drink the wine that comes with them!

      • meta says:

        Similar story, but with much larger balances. A colleague told me he has 400k Amex points and 700k Avios and has never used a single point as he doesn’t know how and doesn’t want to spend time researching. This is worse than those spending on wine and the like. You can imagine what I did.

        • Rob says:

          I can beat that. Oliver Ransom, who runs the Airline Revenue Economics blog on Substack, told me last week that he got chatting to a Greek shipping tycoon recently (as you do) and he showed him his Amex app with a 55 million points balance. The guy didn’t know he had points, yet alone what to do with them.

        • John says:

          In my first week of university, I went to Sainsburys with a new friend and we both picked up Nectar cards.

          Shortly before final exams as we were stocking up for an intensive few weeks of revision, I met the same guy in Sainsburys and saw his receipt, he had just spent £50 or so of real money despite having £100+ of nectar points and he admitted that he had never spent a single one.

          • Rob says:

            You’ve clearly never taken your wife’s Advantage Card to Boots, paid for some nappies and then been castigated for spending points she was saving for ‘something special’ 🙂

      • RussellH says:

        Or even that you get far more wine for the money you save on the flights. Does (s)he actually travel much, though?

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