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Qantas unveils its ultra-longhaul A350 seats for non-stop London to Sydney flights

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Changes are coming to the ‘kangaroo route’ between Australia and Europe. In fact, it will soon cease to be a kangaroo at all and be, erm, a kookaburra route instead?

This is because Qantas is on the cusp of launching non-stop flights between Sydney and Melbourne to Europe under its ‘Project Sunrise’ strategy.

Since 2017 Qantas has offered a direct flight from London to Perth, which is substantially shorter. It is able to fly this route with its existing Boeing 787-9s. By all accounts the flights have been a huge success with Qantas able to charge a premium over its one-stop flights via Singapore. Last year it also launched a non-stop Perth to Rome flight.

Qantas A350-1000 ULR

In the long term, Qantas hopes that Project Sunrise will play a key role in increasing its profit margins to 10-12%, up from 4% in 2019 and a predicted 8% in 2024.

Unfortunately, launching non-stop flights from Sydney and Melbourne to London is a little more complicated. Qantas can’t just repurpose its existing fleet without taking a large penalty on capacity to reduce weight, which would make the flights uneconomical.

Instead, it launched a competition between Airbus and Boeing to launch an ultra-longhaul capable A350 or 777X designed specifically for these routes.

After a multi-year negotiation Qantas confirmed it would acquire 12 specially modified Airbus A350-1000ULR aircraft. These are designed with an additional fuel tank which will allow them to fly with a full complement of passengers from London to Sydney.

The first of these A350s will arrive in 2025 with a view to launching non-stop flights to London and New York later that year. A new First Class lounge at Heathrow Terminal 3 will open at the same time.

What is interesting is that, despite the extra fuel tank, Qantas has chosen to fit these aircraft with substantially less dense cabins than other A350-1000 operators. In fact, it is installing 93 fewer seats on the aircraft than British Airways and 97 fewer than Virgin Atlantic:

  • Qantas: 238 seats
  • British Airways: 331 seats
  • Virgin Atlantic: 335 seats

Partly the lower density is down to aircraft range – it’s unlikely the aircraft could make the 10,753 mile journey with 300+ passengers and their bags and still have enough fuel reserves in case of emergency.

It is also down to the length of the journey, with Qantas saying flights will be between 18 and 22 hours long depending on the direction.

That’s a l-o-n-g time to be stuck in a carbon-fibre tube, particularly if you’re in Economy. This is why this week’s announcement is particularly impressive, with Qantas saying its A350s will have the best seat pitch (leg room) in Economy of its entire fleet.

Qantas unveils its ultra-longhaul A350s

The Qantas A350-1000ULR layout

In total, Qantas is planning to fit the fleet with 238 seats. This comprises:

  • six seats in First Class in a 1-1-1 layout
  • 52 Business Class seats in a 1-2-1 layout
  • 40 Premium Economy seats in a 2-4-2 layout
  • 140 Economy seats in a 3-3-3 layout

Now that Qantas has revealed renders of the entire aircraft we can go through the aircraft cabin by cabin.

First Class on Qantas’ A350-1000ULR

Qantas will continue to offer First Class and is installing six suites in what will be a very exclusive, private cabin.

Qantas will offer a seat-with-bed model rather than a seat that reclines into a bed. This is an interesting choice, as it means that the width of both the seat and bed are limited.

Qantas unveils its ultra-longhaul A350s

Qantas gives the seat width as 55cm, and looking at the renderings the bed can’t be much wider. That doesn’t compare favourably with ANA’s 95cm-wide ‘THE Suite’ or Lufthansa’s new Allegris First Suite which is also just under 100cm wide.

The benefit of having separate seats and beds is largely an operational one: they tend to save on weight (important on a ultra longhaul flights, of course) as well as complexity, which helps with design, certification and maintenance.

Qantas unveils its ultra-longhaul A350s

Each suite also features 142cm high walls and a fully closing door. Whilst 142cm isn’t the full height of the cabin, it should be very private with the walls extending significantly above the eyeline of the seat.

When it comes to design, which has been styled by David Caon, the First Class seat shines. The combination of wood effect, olive green and beige soft furnishings makes this look really cosy and inviting.

Business Class

Behind First Class are two cabins with a combined 52 Business Class seats in a 1-2-1 layout. This is a staggered layout with forward-facing seats from Safran, with Qantas selecting the new Unity model.

Qantas unveils its ultra-longhaul A350s

This is a doored mini-suite with 117cm-high walls. Qantas is installing it with an impressive bed-length of 203cm, making it one of the longest business class beds available. A typical bed length is between 195cm and 200cm.

Each seat features a large console table and storage unit, as well as what it is calling a ‘glove box’ for storing smaller items such as a passport and glasses.

Qantas unveils its ultra-longhaul A350s

When it comes to entertainment, Qantas is opting for a (presumably 4K) 18″ screen. I would also expect to see Bluetooth connectivity options as well as USB-C and wireless charging which are becoming increasingly common.

Business Class passengers will also have access to a self-serve snack bar and galley kitchen.

Premium Economy

Surprisingly, Qantas is choosing to install ‘just’ 40 seats in its Premium Economy cabin on the A350. I’m surprised it isn’t more – both British Airways and Virgin Atlantic have 56 – and I would expect a lot of passengers to want to upgrade from Economy on the ultra-long routes this aircraft will be serving.

Qantas has gone for a standard 2-4-2 configuration here, which means that everyone is, at most, 1 person away from an aisle.

Qantas unveils its ultra-longhaul A350s

The seats have a 102cm pitch, which is 5cm more than on Qantas’ 787s and the largest across its fleet. This is better than both British Airways and Virgin Atlantic which offer 95cm, although not as much as Norse Atlantic has on its 787s at 115cm. Each seat has a leg rest and foot rest.

The Premium Economy seats come with 20cm headrest wings for extra privacy and additional support, which should come in handy when sleeping.

These seats will have 13″ screens with Bluetooth connectivity, as well as two USB-C ports.

Economy

The remaining seats – 140 of them – will be in Economy in a typical 3-3-3 layout. The good news is that, thanks to its optimised fuselage shape, the A350 generally offers some of the widest Economy class seats in this configuration (unlike the Boeing 787, which is a squeeze in 3-3-3).

Qantas unveils its ultra-longhaul A350s

Each seat features 82.5cm of pitch, which is 5cm more than the industry standard.

As in Premium Economy, these seats will feature 13″ screens with Bluetooth connectivity, as well as USB-C ports. They also feature footrests that fold down from the seat in front.

Qantas’ Wellbeing Zone

The fun doesn’t end there. Qantas is installing what it calls a ‘Wellbeing Zone’ for all Economy and Premium Economy passengers – although I’m sure Business and First Class guests can use it too.

Qantas unveils its ultra-longhaul A350s

The Wellness Zone is an area around the galley and emergency exits between the Premium Economy and Economy cabins. Qantas is marketing it as an area to stand up and stretch, with handles and upholstered walls for comfort. A large screen will also display a recommended series of exercises.

In addition to offering some open space, you’ll also be able to grab snacks and drinks from here, similar to Virgin’s Wander Wall.

Qantas unveils its ultra-longhaul A350s

Overall this seems more of a way to keep the weight of the aircraft down than a real attempt at passenger wellness, although the creation of an exercise space is a big bonus for Economy passengers.

Conclusion

Overall, it looks like Qantas’ fleet of 12 A350-1000s will be a genuine comfort upgrade over the rest of its long haul fleet, although I’m still not envious of anyone doing the 20-hour flight in Economy or Premium.

It will be interesting to see if this is just the start of a trend for airlines to offer more and more ultra-long haul flights. Turkish Airlines has already said it is interested in acquiring ultra-long-range aircraft such as these to open up direct flights from Istanbul to Melbourne – will other European airlines follow?

Unfortunately we still have to wait two years until we see these flights launch. When they do, it will be the first time that regular commercial services operate non-stop between Eastern Australia and Western Europe.

Comments (85)

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  • Wally1976 says:

    It’ll be interesting to see how well these flights sell given that the reduced densification will mean (significantly?) higher fares.

    • patrick C says:

      There might be higher fares, but not because if reduced density.
      An aircraft consumes most on landing and take-off. Thus the one stop flight has significantly higer opex.
      Second, rhe space yield of business class is higher then econ. Flying a large premium cabin generates more money if you can fill it.
      And third. I presume that they configured it that they optimise crew requirements.
      Overall pricing is really about how popular the luxury cabins will prove to be, not about the lower density

      • Rhys says:

        Reduced density = more plane per passenger = each person paying for more weight, so it obviously does contribute. But there will be higher fares for a number of reasons – mostly because, as Perth has shown, people are willing to pay.

        • AJ says:

          If you have 6 hours in the middle east or SIN or HKG or NRT etc. without a lounge and facing another 12 hours or so ahead of you, how much do you think people spend wasting time ?

          I think people might argue that £50/100 more on an economy ticket would be a net zero cost versus a stopover but is it going to get me out of Qatar or Etihad’s business and first cabins ? Nope.

          • flyforfun says:

            I look forward to the break. I buy a lounge pass or get access somehow. Have a shower, have a meal that isn’t in a 5″ x 3″ dish (and the 2nd meal service in Y seems to be getting smaller and smaller) and a stretch of my legs. I’ve even used the gym in SIN in my fitness mad days!!

      • Bagoly says:

        The more fuel carried at take-off the more fuel used to get airborne.
        So nonstop flight uses more per take-off, but has only one rather than two.
        I have no idea how 2xsmaller compares to 1xlarger.

  • Can2 says:

    I must say I love the idea of well-being zone and snack wall.
    On the other hand, they are Something they need to install for 6+hr flights, but they are installing them for a 20hr flight and we are celebrating 🙁

    • Peter K says:

      I imagine it’s also there to help reduce the risk of being sued regarding deep vein thrombosis, a risk in economy on such a long flight.
      Giving a specific area to move, stretch etc reduces the risk for the person if used and gives the lawyers someone to use in the airlines defence if someone does get one.

      • Rhys says:

        Can airlines be sued if you get DVT on a long flight? I’d be surprised if they could…

        • Nick says:

          Maybe not sued, but it will avoid complaints if they can show they’ve thought about it. The stretching zone will also make life much easier for crew. On a really long flight there’s always a bit when economy customers congregate in the galley to stretch their legs. On this aircraft this is less likely to happen – and if it does, crew can rightly point out there’s a special area for it, so they get their workspace back.

  • Nick says:

    I do like the ‘Wellbeing Zone’, although I imagine it could get very busy, like my local gym at 6pm! For anyone, but especially someone that has back issues, it’s always a bit awkward trying to do even basic stretches on any flight without disturbing other pax. I usually end up outside the toilets, or in the galley area, and hope that the crew don’t mind. I think that the airlines are missing a trick by not having the likes of one or two basic cross-trainers, or excecise bikes in a small area, not for a sweaty workout, but just to do some light work. OK, I appreciate it’s unsold space, but, IMHO, could sway some pax. Maybe there is such a thing? I’ve never heard of it though.

    • Michael C says:

      I was wondering about the queues…will there just be a constant line of tutting people waiting for the ones inside to finish?!
      Think I’ll still be enjoying a 3-day SIN stopover, myself.

      • polly says:

        With you on that one M..

      • Thegasman says:

        Back of fag packet calculations:

        Take 20 hours average block time. Subtract a very conservative 3 hours for taxi, takeoff, landing & 3 mealtimes when everyone is confined to seat.
        17 x 60mins = 1,020 / 180 PE & Y pax = 5.66 mins exclusive usé each. Let’s say you can actually fit 3 in there vaguely comfortably = ~17 mins each.

        In reality there will be periods of higher & lower demand depending on time, turbulence, no one will want to use in first few hours etc. & you’ll either be queuing for ages or if people spread organise themselves perfectly (won’t happen) or you book slots it’ll be about two 3-5 min slots each.

        Nice gesture but not exactly meaningful!

        • Nick says:

          Do you really believe that 180 pax would be interested in using the equipment at all?

          On any long haul flight how many pax do you see actually moving out of their seat, at all, apart from maybe the odd toilet call? I think you may need to adjust your fag packet figures somewhat, as, IMHO, they’re pretty meaningless in the real world, where probably less than, say 20% of your pax figure would actually use the facility.

          What’s more, as I stated, I’m not talking about a major workout here, it’s a general body cardio/stretch aid, and around 5 minutes would work very well anyway.

          • John says:

            It’s not going to happen. At the cabin air pressures 95% of people who try it without prior experience are going to get out of breath in 30 seconds. Anyone moderately unhealthy who fancies giving it a go has a good chance of collapsing and potentially dying.

            If you ever get the chance to be on an empty wide body flight, try running back and forth along the aisles, actually run not just pretend.

          • Thegasman says:

            On a 6-8 hour transatlantic maybe but are you really suggesting the majority of passengers would remain wedged in their Y seat for 20 hours?!

          • Panda Mick says:

            What John said. I’m someone who can’t even get through a movie without having to walk around. And this is why I love SQ in PE on the A380: There’s that huge vestibule at the front of the plane which NO ONE uses.

            My watch tells me that the average altitude at cruse in cabin is around 1800m. That’s, according to https://hypoxico.com/pages/altitude-to-oxygen-chart, 25% less oxygen than at sea level

        • jjoohhnn says:

          It looks like there is one on each side from the pictures.

  • Thywillbedone says:

    Pic 2 looks like a perilously steep descent …(or maybe it’s just me)

  • James Wyatt says:

    🙌 For once, Qantas are leading way. These ultra long slogs are awful but better than the current “change here – change there”. It’ll come down to price point initially, but over time, we won’t be thinking about it – everyone will follow them.

    • Mark says:

      I think it will increasing be an option on some ultra-long haul routes but is unlikely to result in wholesale change as to how must people travel those distances. On the Kangaroo route specifically, most of the competition is from Middle Eastern / Asian operators with a hub some where around 1/3 to 1/2 way. It’s highly unlikely that Qantas will be able to compete with those operators on price, and as per the comments here many people will still prefer to break the journey. It will also depend on there being sufficient demand to operate such a service on a given route (unlikely for all but major city pairs – otherwise you’re going to have to connect somewhere anyway), and for each airline there being a sufficient critical mass of such routes to make it worth the investment. BA simply isn’t interested as LHR-SYD is the only route it operates that is too far for the standard LH fleet and there’s no way that it would be worth investing in ULH aircraft which would be suboptimal on shorter routes for that one route.

  • u07ch says:

    I fly down to Sydney quite a lot; and I’m Interested to see what time they run these flights. I’m a sceptic on the benefits flying to Sydney or Melbourne. The airport curfews at each end will make for difficult choices on arrival times that make sense.

    Will QF try and keep early arrivals in Sydney; and leave on first slot out of LHR in the morning to achieve it; or leave later and have evening (or later) arrivals as they did for Melbourne (via Perth.)

    If you haven’t tried it the Perth flight leaves at ~1pm; which means you effectively lose that day for work by the time you have got to Heathrow and checked in. It gets into Perth at midday; then flies onto Melbourne but that’s a 5-hour flight (and time zone change) so you get to your hotel late 10pm in Melbourne CBD.

    1pm to Sydney from London would arrive around 6pm. So, check in around 8pm at a city hotel.

    The current stopping services serve to delay the flight getting to Sydney too early; but except for irrops you land in Sydney and can shower at the airport and be in work before 9am. For business travel; getting in at 5pm; spending on an extra night in a hotel the reason to do it isn’t obvious for me. I get to work on the same day, maybe get to sleep in a better bed, but get to pay more for the flight and a night in a hotel to start work at the same time?

    If you are going for tourism; is landing and paying 500aud for a night in a hotel after doing nothing but getting from the airport a benefit?

    While I don’t see upside to going down under direct yet. The return flight; totally makes sense; so maybe stop on the way out and direct on the way back for me. 3pm departure from Sydney would get you into Heathrow at 6 so easy to be in town at work for 9. You get 2 more hours in Sydney on the departure day on top.

    That said can’t wait to try it, though they missed the boat on turning the 1st bed into a desk AA style.

    • ChrisBCN says:

      Who is going to work after traveling that long? Maybe you need a better job!

    • flyforfun says:

      My Director came out with me for the kick off for a project. We landed on a Tuesday evening and didn’t go into the office until Thursday. He suffered jet lag so bad the he approved me leaving on a Thursday, arriving Friday night, having Sat and Sun to recover so I was ready for work on a Monday. But we had budget to burn. Fully flex J tickets. Silly hotel and daily allowances. The joys of working for an entertainment company!

  • Gordon says:

    I Remember talk a while back about the additional fuel tanks being fitted for this route, It may of even been on a hfp article!
    As you say Rob approximately 20 hours in economy would be a stretch not for for me I’m afraid….

  • James says:

    Personally I’m not too sure what the benefit is for London – Sydney direct. I found the stop in Singapore to be pretty efficient (we were on BA, but used the Qatar lounge to shower which was pretty much needed). A short snack and then back on the plane. The BA flight times are already pretty good considering, leave in the evening Heathrow and land in the Morning in Sydney. I just can’t see the pricing working that well, if the cabins are less densified, and the additional fuel required to carry the fuel for the second leg (I read somewhere on ultra long haul a third of the fuel is burnt to carry the weight of the fuel itself, maybe seems too high), especially given prices with a stop are already pretty elevated!

    • jjoohhnn says:

      There is a niche market where you need to get their quickly i guess, e.g. to see a dying relative. Won’t work for everything. That’s why they only ordered 12 of these planes, although they don’t have a huge long haul fleet anyway.

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