easyJet drops free large cabin bag on certain fares

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• Little Littlewood says:

  3 Jul3 July 12:25

  Can any one help me? I booked flights with EasyJet to Barcelona on 19th June, on the 20th added upfront seats (which was showing included large bag) now i have checked in the large bag has disappeared….. The only reason i booked up front was to include the large bag…..Easyjet are asking for another £22 each for the bag even though i have already paid £40 for upfront. What can i do? I feel this is misrepresentation! I can still find bit on there website saying Up front includes a large bag!

  • Dominic says:

    3 Jul3 July 12:35

    That’s a bit odd – I have a booking for 8 Aug from Pula to Bristol which was booked with seat selection and thus included large cabin bag – this is still showing if I go to the online booking.

    Give them a call, this might just be a mistake.

  • Travel Strong says:

    3 Jul3 July 12:58

    What is on your booking confirmation email?

• Andrew. says:

  3 Jul3 July 13:56

  Email has finally arrived!

  Good news Andrew.,

  We’ve listened to what you’ve told us about using your cards abroad and have made a change which we think you’ll want to hear about.

  You’ll now pay zero first direct fees if you spend using your first direct Debit Mastercard® overseas.

  So, if you’re jetting off this summer, you won’t have to worry about budgeting for any unexpected extras. And your travel money will be hassle-free.

  Just remember to pack your first direct Debit Mastercard®.

• Little Littlewood says:

  3 Jul3 July 13:57

  I spoke to them and they keep telling me to log a complaint! My booking confirmation shows no bag, just says up front seat. I thought it meant this was included and not listed separately. First i read it wasn’t, was today in this article

• Bernard says:

  3 Jul3 July 16:20

  EasyJet. Huge misnomer.
  Nothing easy about understanding their carry on bag policy. People bash Ryanair but their policy is clear and understandable.

  • yorkieflyer says:

    3 Jul3 July 21:27

    Yes another vote for Ryanair. EasyJet were better bag and seat policy wise but have chopped and changed so that you don’t know what their offer is anymore

  • NorthernLass says:

    3 Jul3 July 21:54

    I didn’t find it that confusing, and I’m easily confused! The second option I was given was for 2 cabin bags and seat selection and it was free to pick any seat apart from row 1 and the exits. It didn’t seem to cost any more than my last couple of bookings.

    • NorthernLass says:

      3 Jul3 July 21:56

      This was “Standard Plus” and also includes speedy boarding.

  • Ian says:

    3 Jul3 July 22:21

    easyJet’s appears clear and understandable to me….if you want to put a bag in the overhead locker, you pay for it. Not sure what’s unclear about that.

• Alan says:

  4 Jul4 July 08:02

  Out of interest if you’d just wanted the large bag would it have only cost £15.49 extra for the return or was that a lesser amount as you’d already paid for an upfront seat? Most of the time I pay for upfront it’s for the cabin bag is I suspect a lot may just pay for the bag and not upgrade the seat going forward.

  Re First Direct – not really that interesting, you’d be better with 1% back on top (and still no forex) with Chase!

  • Rob says:

    4 Jul4 July 08:09

    £15.49 was what EZ wanted for a cabin bag after I’d selected a front row seat.

    • Alan says:

      4 Jul4 July 08:38

      Thanks, just would have been interesting to see if that was fixed or changed based on seat choice.

      • Little Littlewood says:

        4 Jul4 July 11:18

        I am being asked to pay another £22.99 for each large bag on top of the £20 each for the seat selection (which told me it was included at time of booking!) I still have the Easyjet info stating a large bag is in fact included with Up front seats…..so how confusing is that!

• Ben says:

  4 Jul4 July 09:14

  HSBC Global Money had surprisingly good fx rates when I used it recently – better than Wise or ofx!

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