British Airways extends unused eVouchers to 30th September 2025

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• Richard says:

  1 Mar1 March 04:27

  I’ve twice been told my two vouchers to the value of £700 will be refunded to card used to book flights as I have a £720 balance still to pay with BAH. Didn’t seem to be any problem with being offered this option. Still waiting for the refund and it’s been about 2 weeks since I last called them. Guess I’d better call again tomorrow but equally I can use them for future bookings now the expiry date has been extended.

• Andrew says:

  1 Mar1 March 08:19

  I have evouchers of value of £1300 and I wish I can sell them or exchange for avios.
  I rather flight with other airlines than BA to be honest.

  • Alexey says:

    1 Mar1 March 09:29

    You can use them for hotel only booking ( price was maybe slightly higher that elsewhere but not by great margin ), don’t have to be holiday and can fly with other airline

    • Andrew says:

      1 Mar1 March 12:06

      Can I use the e-vouchers on non-BA flight? Can I use it Qatar airways flight? thank you.

      • Lady London says:

        1 Mar1 March 22:50

        I would have thought yes, but you’d still have to book with British Airways and choose codeshared QR flights, ie QR flights on which BA sells a share of seats – and gives it their own invented BA flight number on your ticket. The voucher is a means of paying BA and this would be a regular ticket so I don’t see why not. I suppose you could always do a dummy booking on the site and see if your voucher works

• CD says:

  1 Mar1 March 08:53

  Finding the vouchers ie the actual numbers seems a secret. How does one find them?

  • Alexey says:

    1 Mar1 March 09:49

    There is link on ba site – https://www.britishairways.com/travel/ba-remind-me/execclub/_gf/en_gb/remind-me to sent you them

    • Thomas says:

      1 Mar1 March 11:32

      Still showing as Sept 2024 on mine…

    • KS says:

      1 Mar1 March 12:06

      Didn’t know that. Link is helpful. Thank you.

• Ruralite says:

  1 Mar1 March 10:35

  It would be a start if BA sorted their IT. For the last few days when I try to log in all I get is a message saying ‘we are experiencing high volumes of demand, than you for your patience’.

• George says:

  1 Mar1 March 12:03

  I keep getting told I can use these vouchers on BA Holidays but have had trouble doing so. Can I really use them with BA Holidays? I have £1200 worth!

  • Rob says:

    1 Mar1 March 12:10

    My understanding is that the original booking and deposit must be made for online and for cash but you can then call to use vouchers against a stage payment. Note that I have never done this myself though and this is purely reader feedback, none of it current.

    • Tom says:

      1 Mar1 March 20:49

      This is incorrect. BA Holidays will not accept the vouchers any longer and haven’t for over a year.

      • Joel says:

        2 Mar2 March 21:30

        I have used BA evouchers with BA Holiday bookings a couple of times in the past few months. In each case I had to ring, and was asked to pay using my credit card but that evouchers up to the amount of the booking would be refunded to the original payment method used for those evouchers. For clarity, I went through the Gold Guest List call centre and this was booked fairly close to the timing of travel.
        As one of the other posters has experienced, the refunds for the evouchers took several weeks.

• Jane says:

  1 Mar1 March 13:15

  I’ve just called BA about this and gave up after 45 minutes, they don’t seem to know anything about this.
  I had a companion voucher in 2019 that I used to book a holiday which was cancelled due to covid, I got my money and Avios back and a future travel voucher which expired in Sept 2023. I never used the voucher, should this now be extended based on what your article says?

  • Rob says:

    1 Mar1 March 14:32

    Yes. You can check the value of your voucher using the link on ba.com that the article mentions – no need to call BA.

    • Colin MacKinnon says:

      1 Mar1 March 18:40

      I’ve used that link a year or two ago for around £150 of vouchers. BA could find no trace of it.

      Still, they just paid out £1,000 for an overnight delay to NY which they might have fought over. So even after a non-refundable hotel and the loss of a day in NYC, I reckon we are still ahead.

• Andy Morgan says:

  1 Mar1 March 21:12

  My evoucher hasn’t showed in my account since it expired in Sep 23. What should I do to try and get in reinstated?

  • Lady London says:

    1 Mar1 March 22:53

    Read your emails – you should still have the original email that confirmed your voucher number when it was issued. However since then, relatively recently, BA seems to have spontaneously been running a program of issuing new voucher numbers for old. I believe that was because the original voucher number was originally your ticket number so began 125…

    But if you can at least find the original email you received when you received the voucher, that is something to call BA with and will tell you the amount.

• ElSemm says:

  4 Mar4 March 09:50

  I seem to remember there was a BA hols email address where you could ask for a voucher to be applied as a credit to the balance of your holiday – I used it several times….was that for holiday specific vouchers only? As per comments above I presume an eVoucher can’t be used this way?

This article is closed to new comments. Feel free to ask your question in the HfP forums.