You can’t use your 2025 Amex Platinum dining credits yet

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• D says:

  2 Jan2 January 04:22

  Nightmare. I’m in Vancouver and just thought I’d be getting my £100 back on a £400 restaurant spend. Think I’ll be complaining then.

  • TomB says:

    2 Jan2 January 05:10

    That should read lounges my OW status gives me access to (i.e. when there isn’t a dedicated airline lounge)

  • TGLoyalty says:

    2 Jan2 January 09:49

    Why would you just think that when there’s no Amex offer to save yet?

    • Tariq says:

      2 Jan2 January 13:19

      In the absence of information or advice to the contrary, I’d say it’s reasonable to assume that if you already had the previous offer activated then it would just be adjusted for the new benefit – like the HN one extending. I wasn’t aware that new registration was required until I read this article – although not a Platinum cardholder anymore so not really fussed…!

      • David ODonovan says:

        2 Jan2 January 14:41

        Hi,
        I have seen it written multiples times on HfP and on the Amex website that re-enrollment is required.

      • patrick says:

        3 Jan3 January 12:29

        Excellent, thank for this.

      • D says:

        9 Jan9 January 22:38

        Exactly.

• No longer Entitled says:

  2 Jan2 January 04:35

  Personally I would not get this card predominantly for lounge access. The “cull” will not make it any easier to get into the T5 lounges.

  • TomB says:

    2 Jan2 January 05:09

    I’ve had PP for years with the Plat and don’t usually bother with the lounges, same goes for when OW lounges my status gives me access to at some airports are shared with PP/DP etc. Rarely a pleasurable experience, overcrowding often worse than BA T5 lounges (exc B gate one). It’s only going to get worse now as more people will rely on PP for lounge access. Personally sometimes I find it better to abandon the ‘must find lounge’ mindset most of us HFP readers naturally pivot towards and find a quiet bar/restaurant to chill.

    • Davedent says:

      2 Jan2 January 06:13

      You won’t be saying that when you are desperate for a sauna at Helsinki airport or want to eat your body weight in Haribos at Frankfurt.

    • andy says:

      2 Jan2 January 07:14

      i agree that PP lounges at LHR are quite poor, especially T5. Both in terms of offering as well as space/crowding. But same can be said about the OW lounges at T5 too (at least in terms of space/availability.

      However PP still has great offers away from LHR T5. lounges in Malaga and Barcelona or in Americas that you can access are really quite a pleasant experience.

      • Hak says:

        2 Jan2 January 09:19

        The platinum also gains you entry into the Amex branded lounges which I do not think you can enter with just a Priorty Pass (could be wrong so happy to be corrected). The lounges I have visited (Stockholm, Sydney) were both very quiet, clean and serviced by professional and courteous staff. The Los Angeles Amex lounge was rather busier but still preferable to the BA lounges in Heathrow (a low bar perhaps).

        • TomB says:

          2 Jan2 January 09:30

          Yes the Centurion lounges are generally quite good, except the LA one which is awful. Also Plat gets you Lufthansa lounge access when flying economy, that in itself is another reason not to use BA for work economy flights to Germany if you lose status moving forward. It also gets you fast track at some airports, again another useful perk if you lose status following BA’s changes.

• PlaneSpeaking says:

  2 Jan2 January 07:01

  I’m pretty sure I read somewhere that registration for the 2025 Platinum dining credit will open on Jan 7.

  • Rob says:

    2 Jan2 January 07:24

    It will. I’m not allowed to write that though.

• numpty says:

  2 Jan2 January 07:21

  Earlier on Gaucho emailed me a £20 voucher for use on their a la carte menu, might combine well with the Amex discount.

  • Sam says:

    2 Jan2 January 07:42

    I got something similar with the Ivy. £20 off a £100+ spend

    • BlairWaldorfSalad says:

      2 Jan2 January 10:20

      I got the email from The Ivy re £20 off £100 but the email header had £20 giftcard in it, which made me think it’s a case of pay full whack and get £20 for a future visit.

• Bumblebee says:

  2 Jan2 January 08:04

  Ensure you spend dining credits early when permitted . We booked a resturant in France, and received confirmation, and when we rocked up on the 27 Dec it was shut. Bang went our oversea spend for 2024 !

  • meta says:

    2 Jan2 January 11:26

    There are ways to trick the system…

    • Bob says:

      5 Jan5 January 22:20

      Any tips?

• Mark Harrison says:

  2 Jan2 January 08:09

  “Platinum cardholders get free access for up to four people to the two independent lounges in Heathrow Terminal 5.)”

  How is this possible?

  • Rhys says:

    2 Jan2 January 08:52

    Both Cardholder + Supplementary Cardholder can take 1 guest each.

    • Mark Harrison says:

      2 Jan2 January 11:10

      Thanks

• Federico M says:

  2 Jan2 January 08:17

  Found out yesterday too.

  Put through a complaint. Their communication was not clear that it won’t be available from 1/1 and I’m off to one of the participating restaurants tomorrow.

  They had 2 months since the original comms to provide further info or give the offer. Poor communication

  • Federico M says:

    2 Jan2 January 08:18

    Yes they told me 7/1 opening which is very a random day!

  • Swiss Jim says:

    2 Jan2 January 08:26

    It was clear you had to re-register. Have you re-registered? Er…, no.

  • aseftel says:

    2 Jan2 January 08:27

    Their initial announcement wasn’t too bad with the 2025 benefits “starting in early January”, but they’ve lost clarity in more recent communications. For example, in the Amex Experiences app: “From January 2025, enjoy £200 to spend locally and £200 globally to use at top participating restaurants. Re-enrolment required” immediately after a paragraph talking about the 2024 offer ending on 31/12. You can see why people would assume they could re-enrol on the first.

    • TGLoyalty says:

      2 Jan2 January 09:52

      Re-enrolment required Part clearly means you won’t get it until an offer turns up in January 2025.

      I’m not sure why the other one ending on a certain date automatically means the new one will start of the first when the 1st is mentioned no where in the email.

      • Swiss Jim says:

        2 Jan2 January 10:17

        Absolutely. Too many whinging snowflakes on this site these days.

        • meta says:

          2 Jan2 January 11:32

          The card is advertised as an annual credit, not as 51 weeks. You’re paying a fee for 12 months, not 51 weeks. Amex should give everyone £12+ back on their annual fee otherwise they are breaching the card terms.

        • Danny says:

          2 Jan2 January 15:45

          I think people are entitled to whinge when paying £650 a year for a card that advertises a benefit yet Amex can’t tell you when it’ll start (at least going from my online chat).

• Stephen says:

  2 Jan2 January 08:45

  Well i wanted to use in Sydney on 1st jan. Website had link to register for 2025 dining credit but didnt work. I rang up and was told it would reset 8am uk time so try after 7pm but of course still didnt work so rang again and was told 7th jan.Hopefully it will be up and running in time for 13th jan and i can use in auckland. Bot shambolic really.

This article is closed to new comments. Feel free to ask your question in the HfP forums.