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How does the Hertz and Amex Platinum ‘4 hour grace period’ work?

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If you are a regular or occasional car renter, it is worth being familar with one of the lesser known benefits of The Platinum Card from American Express.

Most people know that Amex Platinum comes with comprehensive car hire insurance. You don’t need to agree to anything that the rental company tries to sell you. I have claimed on this a few times over the years and never had a problem. The car hire company charges you and you reclaim the bill from American Express.

American Express Platinum '4 hour Hertz grace period'

Platinum also comes with elite status at Hertz and Avis, although I don’t value this much. It is worth having if you regularly rent from busy depots as it usually allows you to ignore the queue and pick up your keys from a separate desk.

The Hertz ‘four hour’ deal is something totally separate from the Hertz status you receive via Amex Platinum. The benefit allows you to make your final rental day a 28 hour one.

Let’s imagine that you pick up a car at 10am on Friday to return at 2pm on Monday.

Car rental companies treat this as a four day rental.

With Hertz, as long as you use the Amex Platinum CDP code of 633306, it prices as a three day rental. This is because you get a four hour grace period on your final day.

Where is the four hour grace period available?

According to Hertz:

“A 4-hour no charge grace period before an extra day charge is applied when returning the vehicle in Hertz Corporate Europe locations, the U.S., Canada, Latin America, Middle East (with exception of UAE and Bahrain who offer 2 hours grace period) and selected European Franchise countries (see participating countries). Asia, with the exception of China, offers a 2-hour no charge grace period, except on optional extras like portable phones.”

For clarity, you need to make your original booking with the four hour grace period included. You can’t return the car four hours late and claim you shouldn’t be charged.

American Express Platinum '4 hour Hertz grace period'

Here is an example.

Compare two bookings using the Amex Platinum code:

All of these quotes are taken from the UK Hertz website which is here.

This is a Hertz rental of exactly three days from Heathrow Airport using the Amex Platinum discount code, showing £141.25 as the price.

American Express Platinum '4 hour Hertz grace period'

This is a Hertz rental of three days and four hours, using the Amex Platinum discount code:

As you can see, there is no price difference. It is still £141.25 due to the four hour American Express Platinum grace period.

Compare the same two bookings WITHOUT the Amex Platinum code:

To prove that the Amex code is making a difference, here is the same Hertz rental of exactly three days WITHOUT using the Amex Platinum discount code. You will see that the American Express Platinum code has saved us 10% (£15) which is OK but not a fortune.

American Express Platinum '4 hour Hertz grace period'

This is a Hertz rental of three days and four hours WITHOUT using the Amex Platinum discount code:

American Express Platinum '4 hour Hertz grace period'

You will see that the price has shot up because you are now paying for a fourth day, even though you are returning the car just four hours into the fourth day. The total discount for using the Amex Platinum discount code on this trip is now a chunky (£180 vs £141) 22%.

Conclusion

The American Express Platinum / Hertz ‘four hour waiver’ seems like a very niche benefit, and one that you can easily overlook.

If it fits around your schedule, however, it can lead to substantial savings.

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Comments (7)

  • Stephen says:

    Recently used this for car hire in Oslo over the weekend.

    Confirmation email showed correct pricing. When got to the rental desk, the price had jumped significantly.

    After some back and forth, they managed to bring it back to the original agreed rate.

    Invoice came through after the rental at the higher amount (£100 or so more)

    “Hello Stephen, thank you for your patience in the escalation of this matter. I understand with your Platinum Amex your CDP typically allows 4 hours late return. According to the program details, this benefit is not available for non-resident rates and weekend rates. As your rental did not meet these qualifications, the additional charges for the time was applied. I appreciate this opportunity to clarify the charges billed. We look forward to serving you again soon. ~ Maddie”

    Disputed this further and managed to get a refund, but it unfortunately wasn’t simple.

  • Swiss Jim says:

    I believe with a ‘normal rental’ you usually get a small grace period (29 mins). I’m guessing if you return 1 min over the 4 hours then the system may simply charge extra day. So be careful..?

    • Rich says:

      Yes. As far as I understand, the four hour period replaces the 29 minutes’ grace.

      And, as above, you must ask for the 4 hours at the time of booking.

  • Chris says:

    If you book the Hertz car via the AMEX Travel Website do you have this code automatically included?

  • A says:

    It works when it works… I recently had an issue where I couldn’t book the four hour grace for anywhere outside of the US using the app – I had to book via the website instead. Never had any issues with it being honoured though, and it is a genuinely useful benefit.

    Speaking of which, has anyone else had their Hertz status drop from President’s Circle to Gold Five Star at the start of this month with no warning?
    Not sure whether it is actually supposed to be a benefit of UK platinum, but I’ve been President’s Circle for many, many years without quite reaching the required number of rentals each year… I just assumed it was a platinum benefit that was renewed automatically!

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