Reply To: Hilton Honors booking anomaly?

[can]

they have an odd kids policy for bookings. last summer and this summer, I booked a redemption room with one small child.

Then I got an automated email directly from the hotel, explaining their kids policy. It said

– first kid in the same room is free up to [sic] age 11.99.
– the second kid in the same room is free up to [sic] age 1.99. If the second kid in the same room is between [sic] 2-11.99, %25 extra charge for the room rate.
– kids in the same room above the age of 12, %35 extra charge.
[end-quote]

It made me think that people book without mentioning their kids and pay it directly to the hotel based on these rules.

I don’t know if that makes sense based on your kids’ age and sleeping arrangements. But, if there is confusion, I’d directly write to the hotel before booking redemptions.