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Forums Payment cards Barclaycard Avios Confirmation e-mail for 100,000 Avios after following all steps? Reply To: Confirmation e-mail for 100,000 Avios after following all steps?

Reney 781 posts

Have just been approved for Avios Plus CC and Premier account and turned on Avios rewards, no confirmation email received though from reading the responses here I’m not expecting it any time soon.

A question with regards to the account switch though, I’ve started this process in the app (after countless error messages), is there an email confirming the 25,000 avios bonus for this?

Can anyone tell me how to initiate account switch? I had to de-register the app > new to Barclays > to open an account. But nothing about a switch ever came up. It sounds like others have initiated the switch after in the app? Where on earth is the button for that?

If you click on “Products” down in the bottom menu, then scroll down to “Our Services”, “Switch Current Account” is the first one listed. (This is on iOS, no clue if it’s different on other phones)

Mind you it is extremely frustrating to switch, as every time I entered in the sort code it would tell me an error has occurred and kick me out of the switch, having to click back in and try again. Once you get the sort code to stick it’ll error on the account code! Did this over and over for about 30mins before finally completing the switch request.


@VerdantBacon
thanks so much!!!! Found it but error coding repeatedly. Nightmare. Rob/ Rhys if you are reading this, can you pls tell Barclays to fix it? I happily switch my account but they are not letting me!

Also despite saying chat is available 24/7 the option is completely gone at the moment. This is quite possibly the worst banking experience I have ever had. I now remember why I left them.

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