Reply To: Autograph Collection Glasshouse

[Karl]

Sounds like they may have got a bit stingy in recent times.

I stayed in August 21 (mid-Covid but Edinburgh was still relatively busy). Booked the cheapest room and as Plat got an upgrade to one of those rooms at the front with a huge balcony, full breakfast and two drinks (including cocktails).

Quite often staff are unaware of precise benefit details. I had to speak to three people and get the T+Cs up on my phone at the Slough Moxy before anybody would believe that there’s a F+B credit of $10pppn.