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I had the £50 Hilton offer saved on 2 BAPPs and yesterday made a pre-paid booking with each of them. The payments haven’t even hit pending yet but both offers have disappeared from the respective Amex pages. I’m now kicking myself for not taking screenshots of these because I’m sure someone on her reported a similar issue a few months ago and had to complain to Amex. Was there ever a post about the outcome of that?
You can check if they moved to “Recently Redeemed” which sits between “My offers” and “Expired offers” in the app.
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