Reply To: Post your American Express Platinum retention offers here!

[SteveCroydon]

Carlos wrote:

SteveCroydon wrote:

Renewal of Platinum card just been billed for £575, but not paid yet.
I’ve just tried chat – sorry we can’t do a downgrade or cancellation, please phone us.
Phoned them and got an “offshore agent”. No questions as to why I wanted to cancel and downgrade to the free basic MR card. Account reviewed and “we can do that now on the phone”. No attempt to ascertain why or any offer.
The line was bad, so I said I’d call in again.
I’ve been a member since 2001 and previously in 1980’s. I had BAPP for 15+ years, but now have the basic BA AX card, which is not used.
No debts or late payments. Plenty of premium international travel washing through the PLAX card.
All very strange. Where’s my 35/50k MR points offer?

HUATA

What on Earth does HUATA mean? Apart from the Spanish for pot-belly!

Perhaps – Have U Actually Tried Asking?!?! If so, it’s not out there on the Internet as a definition.