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Forums Payment cards American Express BA spend alert notifications changed – doesn’t give the amount anymore !?!

  • StanTheMan 223 posts

    When I use my BAPP, my iphone spend alerts have changed to just “There was a transaction on your card ending with XXXXX”.

    Anyone else have this ?? Obviously prefer to have the alert saying the amount I was charged, as it always has.

    Very odd !

    Maples 225 posts

    I’ve stopped using the alerts from the app and just use the one that comes through with Apple Wallet. It’s the only provider that allows this and can get something through within minutes even when I don’t use the card.

    StanTheMan 223 posts

    Thanks. I used to get both. Whether I pay with my card direct, or via Apple Wallet, I only get these pointless notifications from AMEX.

    rjn21 31 posts

    I thought it was just me / an IT error. It seems that Amex have chosen to reduce the information on the spend alert. A retrograde step in my view. I do still get the Apple Pay notifications.

    StanTheMan 223 posts

    What a bizarre thing for them to do ! Have turned on the Apple Pay notifications – that should sort it out.

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