Maximise your Avios, air miles and hotel points

  • 8 posts

    I do not seem to be able to book Avios seats on BA Executive Club today. Keep getting error message and now the website even cannot let me log on as they apparently have no record of my log in details. Anyone having same problem?

    1,051 posts
    1,057 posts

    I do not seem to be able to book Avios seats on BA Executive Club today. Keep getting error message and now the website even cannot let me log on as they apparently have no record of my log in details. Anyone having same problem?

    I had the same thing a couple of days ago. Did a password reset and all was OK.

    244 posts

    The short answer is yes BA.com isn’t working as it should.

    Do not clear history or cookies. That will simply give you a short term fix with the additional grief of having to wade through cookies for all the other websites you visit.

    BAs IT is a mess and it can’t be long now before there is another major meltdown!!

    212 posts

    Do not clear history or cookies. That will simply give you a short term fix with the additional grief of having to wade through cookies for all the other websites you visit.

    It is possible to delete website data for a specific website only. However, the issues the website has at the moment are far more systemic. Deleting cookies won’t fix that.

    2 posts

    Encountered the same (ish) problem.

    Occasionally your internet provider is blocked by BA’s firewall. It could be by chance there’s a lot of people from your ISP contacting BA. BA’s server used for login is different from the webpages. After a time period passes it fixes itself.

    The quick fix is to hotspot onto your mobile data to login, unless you have another wifi you can use. Once you’ve logged in you can use your wifi again to browse the exec account pages.

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