Maximise your Avios, air miles and hotel points

  • Gosia44 71 posts

    Last week I flew in CE from LHR to WAW on the new A320neo with the large overhead lockers. Yes, the lockers are a big improvement but there was no curtain to divide CE and economy. Result – a constant stream of people walking to the front toilet and kids running up and down the entire length of the plane while the crew tried to serve meal and drinks in CE. In row 4 I had people queuing right next to me for well over an hour on a two hour flight. Far from premium experience. A complaint resulted in immediate 10k avios credit but is BA going to adress this issue? The problem seems widespread on the new A320.

    slidey 293 posts

    In europe are airlines legally allowed to restrict access to certain toilets to certain cabins (ie refuse to let economy passengers use the business toilet)

    Im sure I had read something that said eu law didnt allow that, but I couldnt find anything that actually confirmed it.

    Gosia44 71 posts

    The crew made announcements asking ET passengers to use toilets at the back of the plane. I guess the announcements were legal under the uk/eu law so people either did not hear or ignored. The curtain is there for a reason – to offer more privacy and space to those willing to pay more.

    TGLoyalty 642 posts

    I’m surprised it was fitted / used ex LHR I have seen it missing / not used on a flight ex EU as the grown crew haven’t been able to sort moving it properly.

    The odd customer from ET is one think a constant stream and 4/5 people deep queue is another especially on a two hour flight!!

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