The mobile data / international roaming thread

[Steve]

geekay wrote:

Thank you all very much. @steve do you recall which of the two local networks you opted for?

No, sorry, I think we left both phones on automatic network selection.

In case my previous post wasn’t clear, when I said there was a “choice” of two, I meant that Airalo had roaming agreements with two networks, allowing the phone to use either, rather than anything that forced pre-choice.

[qc]

We have Three accounts which include Go Roam which covers Malaysia. On landing at KUL yesterday we switched on our phones whilst still on the plane and almost immediately got a text saying we had used 90% of our allowance.

When I looked at my account I found that I had had 4 charges in quick succession of £15 for 3072 kbytes GPRS. We contacted Three on chat and they said that it could be a Maritime service.

Can anyone throw any light on this – if we both had it surely others have had these charges too.

[e14]

qc wrote:

We have Three accounts which include Go Roam which covers Malaysia. On landing at KUL yesterday we switched on our phones whilst still on the plane and almost immediately got a text saying we had used 90% of our allowance.

When I looked at my account I found that I had had 4 charges in quick succession of £15 for 3072 kbytes GPRS. We contacted Three on chat and they said that it could be a Maritime service.

Can anyone throw any light on this – if we both had it surely others have had these charges too.

Simple Malaysia isn’t a go roam country

Welcome to Malaysia. It’s a max of GBP3.00/min to call, GBP1.25/min to receive a call, 35p to send a text & GBP6.00/MB. If you don’t want to be charged, turn off data roaming and use WiFi. For useful info and how to avoid unexpected charges, visit 3.uk/ekiwb. To opt out/in to these messages text STOP/START to 330.

[Sandgrounder]

It is a Go Roam Around the World Extra destination, so I am presuming qc that you are on pay monthly? And have some roaming days left?

[Ladyshopper]

I’ve been using Three PAYG when required for a couple of years now (since my monthly contract stopped Go Roam and I cancelled it). However, just got back from 3.5 weeks in New Zealand and Australia, and my Go Roam simply wouldn’t work. I spent many frustrating hours on live chat with Three, but no result. My husband has an identical phone to me, and his Go Roam worked with no issue at all.

Have gone back to Smarty (who do free roaming in Europe but not further afield), so will be consulting the thread when we go somewhere exotic, as no way am I going back to the hassle of Three. It has served me well previously, but the live chat/support made me lose the will to live, plus didn’t fix the problem!