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Forums Payment cards American Express Shop Small cashback paid?

Shop Small cashback paid?

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  • pointsfan

    Is anyone seeing the shop small (spend 15, get 5 back) refunds come through yet or is it too soon?

    thanks!

    VerdantBacon

    I’ve gotten an email but no refund yet. Was a bit of a surprise to get the email as I didn’t know the place I was spending at was on shop small!

    SteveJ

    Yes, spent on Saturday, credit was already on account on Monday. No email confirming it had triggered.

    drdan

    3 separate merchants… No refunds or emails yet

    AJA

    Received an email today for spend on Saturday but no sign of the £5 credit yet. Am hoping a puncture repair yesterday results in a further £5 credit but the spend is still only showing as pending on my account.

    AndyGWP

    2 of my 4 credits from Saturday spend have landed on my statement today 👍🏻

    Unrelated but FWIW, 3 of the 4 were on the supplementary card. The main card holder got an email confirming their shop small had triggered whilst the supp got no emails. Must be a marketing preference thing because 1 of the supp spends was at the same place as the main

    mzb

    £5 posted today for Saturday spend on two cards at the same merchant.
    One card received an email (supplementary), the other one didn’t (main). I don’t think there is any logic.

    anirishgirl2022

    Nope I’ve definitely shopped at retailers and I’ve received no email and no credit

    VerdantBacon

    Have now received the credit I got an email for, as well as credit for another spend where I didn’t get an email. Both spends were last weekend

    aseftel

    So far I am 0/5 for emails and refunds, across different merchants, cards and a combination of contactless and pin auths. Does seem less efficient this year.

    RussellH

    4 transactions so far (1 Sun, 3 Wed).
    Not all places on the map, but all did have a shop small sign on the door.
    1 e-mail (on Wed).
    0 payments.

    The e-mail states “Your £5 statement credit is being processed and should appear on your
    statement within 30 days, although it could take up to 90 days.”

    Always used to be 5 days, not 30 days….

    David D

    I’ve had one credit come through today for Shop Small

    Andrew J

    4 transactions so far (1 Sun, 3 Wed).
    Not all places on the map, but all did have a shop small sign on the door.
    1 e-mail (on Wed).
    0 payments.

    The e-mail states “Your £5 statement credit is being processed and should appear on your
    statement within 30 days, although it could take up to 90 days.”

    Always used to be 5 days, not 30 days….

    Yes I noticed that the other day that all the Amex offers have now changed to that wording.

    Guernsey Globetrotter

    Another data point: Two transactions on Saturday, no emails but the cashback credited yesterday so five day period looks valid…

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