Maximise your Avios, air miles and hotel points

  • Tracy 315 posts

    @AJA, I would love to book the flights but can’t get through, the LCY flights have gone now and only 2 seats left on the LHR flight tonight which will be gone by the time I get through

    NorthernLass 8,237 posts

    Can you not book them online? As per @JDB, the best course of action is probably just to get to LHR by any means possible. Also remember re getting re-ticketed when you get there.

    Michael C 704 posts

    Would LNER be any use??

    NorthernLass 8,237 posts

    I think Sunday is the worst day possible for trains from EDI!

    Tracy 315 posts

    There was no online option to change the regional connection to today as the onward LHR to MLE was tomorrow. Managed to get through on the silver ba line and got 2 seats to LHR tonight at 7.25pm, hopefully it actually takes off, if not I think I might have a 7 hour drive ahead of me 🙁
    Now off to book a hotel at LHR lol

    BJ 659 posts

    Looking at EDI live arrivals board this morning it would appear that all of Europe except … seems to be managing just fine.

    Tracy 315 posts

    Does anyone know what baggage allowance I will be allowed for the economy flight tonight. It is all one reservation GLA-LHR tonight in economy and LHR to MLE tomorrow in club. I couldn’t get club for the GLA flight as it was full…

    AL 613 posts

    Does anyone know what baggage allowance I will be allowed for the economy flight tonight. It is all one reservation GLA-LHR tonight in economy and LHR to MLE tomorrow in club. I couldn’t get club for the GLA flight as it was full…

    One bag per person, 23kg. You can buy more at OLCI for £65. If that was originally going to be on your PNR for the Club connection today, I’d put a complaint in to try to get the cash back.

    As an FYI, Customer Service Central closed for a while earlier today under the pressure of rebookings. It seems to be sporadically opening, so be prepared for a long wait when you arrive if you use that. My advice would be to head for Galleries South and see if they’ll let you get in to see the desk in there for reticketing.

    Tracy 315 posts

    Sad times, my GLA-LHR flight tonight has just been cancelled……

    AJA 1,129 posts

    I think @AL has offered great advice. @Tracy I am glad you managed to get booked onto the 7:25pm flight to LHR – fingers crossed it all goes smoothly tonight. If you get charged excess baggage because you are now in economy just pay it and reclaim from BA after the event together with your hotel bill and dinner and breakfast (excluding alchohol).

    AJA 1,129 posts

    @ Tracy – are you sure? BA Flight Status still shows it operating! (assuming its the BA1495?)

    Tracy 315 posts

    @AJA, yes, BA1495. ok, what’s going on….app had red warning that flight was cancelled, just logged out and back in, telling me to check in again…

    AJA 1,129 posts

    I think what you saw was due to a change in the departure time – it’s now departing at 19:35 instead of 19:25 ie 10 minutes later!

    AL 613 posts

    @AJA, yes, BA1495. ok, what’s going on….app had red warning that flight was cancelled, just logged out and back in, telling me to check in again…

    They won’t have a clue what’s going on at the moment. I would advise turning up for it and seeing what happens at GLA. Be prepared to have to drive to LHR tonight, although you might find GLA’s BA staff could be helpful and help you arrange that in some fashion. Ideas include ticketing you on EI via DUB, or on to an AM flight tomorrow, or one way car hire. You might have to be very proactive in suggesting remedies to them, and be a bit pushy. The desk supervisor at GLA should know what’s up.

    Tracy 315 posts

    @AJA, it definitely said cancelled not delayed….maybe an error on their part?

    Tracy 315 posts

    @AL I will definitely be heading to the airport but god only knows if I will even be able to get on the flight….

    AL 613 posts

    @AL I will definitely be heading to the airport but god only knows if I will even be able to get on the flight….

    Only time will tell! In the meantime, go make a cuppa – well done so far!

    Tracy 315 posts

    ok, guys another question, will I be able to check my bags through or will I need to collect in LHR as the second flight is tomorrow?

    PB2 203 posts

    With regards the CAA published policy in event of cancellation that “if an alternative airline is flying there significantly sooner or other suitable modes of transport are available then you may have the right to be booked onto that alternative transport instead” – easyJet interpret this as only if they can’t get you there on another easyJet flight within 24hr. I had a 12-noon flight cancelled during summer and they wouldn’t put me on the only other London departure that day (BA, £600! in economy), because they could fly me to the same destination at 9am the next day. Wonder if BA have a similar rule? Good luck!

    Colin MacKinnon 297 posts

    Tracy,

    I would have gone to Edinburgh Airport – it has many more flights to London than Glasgow, and people will be cancelling, not turning up etc all day. If not, a night in Edinburgh at BA’s expense and enjoy the festivities.

    Now you have Glasgow, there’s still showing on Glasgow Airport’s departure board a couple of flights to London. And there are Easyjet ones.

    Hopefully if you are there, they can get you on one.

    You should still be on one PNR if the call centre rebooked the domestic leg. If so, you can have your luggage checked all the way through.

    For compo, you are out of luck – even Easyjet have cancelled flights to London from Edinburgh today.

    But Duty of Care still applies. A hotel overnight might be OK if you live a bit away from Edinburgh Airport and were already on your way. Or check the Premier Inn T4 if you get stuck in London.

    Either way, once in London get you ticket checked to make sure you’ve not been offloaded the long-haul flight.

    NorthernLass 8,237 posts

    @Tracy – on the same PNR they should check the bags through as it’s effectively just a long layover. Pack as much stuff in hand luggage as you can possibly can though – this is where BA comes through as you pretty much get 2 pieces each, even in economy.
    Good luck and keep us updated!

    JDB 4,629 posts

    Looking at EDI live arrivals board this morning it would appear that all of Europe except … seems to be managing just fine.

    Are you in the UK? In the South East, not a million miles from LHR, it hasn’t thawed all day (amazing hoar frost as a result) the fog hasn’t lifted and the cloud level remains very low so it is hardly surprising that aircraft movements have, for safety reasons, been severely reduced. In these conditions, the same limitations would be applied in any country to comply with aircraft/airfield licensing/restrictions as well as airline’s own operating guidelines.

    Tracy 315 posts

    Thanks @ColinMacKinnon, ba customer service said duty of care doesn’t count as I was rebooked onto a flight from Edinburgh – LHR tomorrow at 1.50 which would connect with the 6pm to MLE. I have chosen to go down a day earlier….

    NorthernLass 8,237 posts

    This week 23 years ago we definitely weren’t partying like it was 1999 because our (Airtours!!) flight to MLE had been cancelled due to the plane going tech and we spent 22 hours in the MAN Radisson waiting for a replacement to arrive from SYD. Hope all eventually goes well and you get to enjoy your CW seats and lounge!

    Colin MacKinnon 297 posts

    Tracy, thought the original ticket was to MLE tonight. If so, BA then have to look after you until the rebooked flight.

    If you live next to the airport, not much duty of care. Easy to go home.

    But if you had flown down from Stornoway (even on a separate ticket), or driven from Skye etc, then they owe you a hotel and meals by cancelling once you’d left the house.

    Me, if the Glasgow flight is cancelled, I’d get to Edinburgh airport about 9:30 tomorrow and see what they can book me on. (They won’t know until then what is going to be running and what isn’t!)

    Have a night in Edinburgh – meals will be cheaper than MLE! – and just get that holiday started.

    (and remember, if you have an Amex plat then there is a £150 travel inconvenience claim allowed).

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