Upgrade cash flight with Avios – no option in BA interface

[Martines1988]

Hi, Seems BA upgraded the website to new interface.. It’s much more slick but “Manage my booking” seems to be much more basic now. I can’t for example find option/ button to search for “upgrade with avios”. Got PE ticket, so should be in theory available/ eligible.

Has anyone encountered similar problem? any workarounds?

thanks!

[SamG]

There is a button for upgrading usually. But I can’t recall ever actually being able to complete an upgrade online before, it’s been smooth by phone the last few times I’ve done it