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Upgrade Preferred Rewards Gold Credit Card to Platinum

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  • Skywalker

    Carlos has kindly offered to test the upgrade process on behalf of readers, so hopefully we know soon if it’s works as intended.

    Yes, its showing up on my app now (took a few hours) but I can confirm it went from ARCC to Platinum, which is a bit of a shame as I was planning to go from useless gold to platinum. I actually wanted to keep the ARCC

    Thanks for testing this Carlos! So final question, given that it’s upgraded your ARCC and not your PRGCC are you seeing the progress bar to the spend requirement for the bonus on your account?

    I’m wondering if this is actually open to ARCC holders despite the terms saying otherwise?

    Well the upgrade bit is working at least, I took the plunge and I upgraded my ARCC because I had been thinking about it for a while given my plans for next year – that, and if the whole thing was a mistake, I wanted to jump on it before they fixed it 😀

    On selecting the “upgrade” button, it did it in a flash, there was no “we’re thinking about it” – new card image within half an hour and everything, HN and £150 UK/OS credit already applied. Not sure if the points will apply – the lady in chat seemed to think so – not hopeful, but I will make the spend and see if it does trigger the upgrade bonus MR. I’m pleased because it avoided the hassle of a brand new application.

    Carlos

    Don’t forget the terms of the offer state the bonus points are only payable when upgrading from the Gold Card. There’s no mention of any other card being eligible for bonus points upon upgrading.

    Ah right. So it could be a ploy to move people from the free card to platinum

    Aston100

    Carlos has kindly offered to test the upgrade process on behalf of readers, so hopefully we know soon if it’s works as intended.

    Yes, its showing up on my app now (took a few hours) but I can confirm it went from ARCC to Platinum, which is a bit of a shame as I was planning to go from useless gold to platinum. I actually wanted to keep the ARCC

    That is a shame. Will you be contacting Amex CS to see if they can intervene?

    Gary_Dexter

    Carlos has kindly offered to test the upgrade process on behalf of readers, so hopefully we know soon if it’s works as intended.

    Yes, its showing up on my app now (took a few hours) but I can confirm it went from ARCC to Platinum, which is a bit of a shame as I was planning to go from useless gold to platinum. I actually wanted to keep the ARCC

    Thanks for testing this Carlos! So final question, given that it’s upgraded your ARCC and not your PRGCC are you seeing the progress bar to the spend requirement for the bonus on your account?

    I’m wondering if this is actually open to ARCC holders despite the terms saying otherwise?

    No progress bar but their IT system when it comes to progress bar is always flakey. It comes and goes. Just put a complaint with them if they dont offer the upgrade. It was eligible after all and at the same time you held a gold credit

    Don’t forget the terms of the offer state that the bonus points are only eligible for upgrading a Gold card. There’s no mention of any other card type.

    Carlos

    If anyone hits the target in the next few days we can find out. I need to use billhop so it will take a few days

    Harrods

    If the progress bar doesn’t show, I’m 95% certain you wont get any bonus based on my experiences.

    I qualified for the bonus on BAPP despite closing my previous BAPP just over one year ago and the bar miraculously appeared when I got the card, subsequently got the bonus.

    In cases where I thought I would get a bonus because of luck (like in this case of this ARCC upgrade route perhaps), the bar never appeared and no bonuses posted when spends were met.

    BuildBackBetter

    Upgraded now. Card reflected in account immediately.

    Will update here once I receive the card.

    TGLoyalty

    If the progress bar doesn’t show, I’m 95% certain you wont get any bonus based on my experiences.

    I qualified for the bonus on BAPP despite closing my previous BAPP just over one year ago and the bar miraculously appeared when I got the card, subsequently got the bonus.

    Not the case

    Yes if the bar shows you are 95% likely to get the points but it not showing indicates nothing as it doesn’t show for a number of people who are eligible for a bonus.

    dahokolomoki

    Wait – so the upgrade is instant. Does that mean you don’t change card numbers? As in your existing gold card continues to work, but with platinum benefits, until your new platinum card arrives?

    I ask because I’m about to fly to Rome – and the £150 overseas dining credit would come in handy. But I leave before a new card would arrive in the post…

    Carlos

    Wait – so the upgrade is instant. Does that mean you don’t change card numbers? As in your existing gold card continues to work, but with platinum benefits, until your new platinum card arrives?

    I ask because I’m about to fly to Rome – and the £150 overseas dining credit would come in handy. But I leave before a new card would arrive in the post…

    The card didnt change numbers for me and I was able to use the Apple pay immediately.

    If the progress bar doesn’t show, I’m 95% certain you wont get any bonus based on my experiences.

    I qualified for the bonus on BAPP despite closing my previous BAPP just over one year ago and the bar miraculously appeared when I got the card, subsequently got the bonus.

    In cases where I thought I would get a bonus because of luck (like in this case of this ARCC upgrade route perhaps), the bar never appeared and no bonuses posted when spends were met.

    The progress bar is by no means a benchmark for their bonus tracking. It comes and goes, earlier in the year I had it for my ARCC for a sign up bonus, when I called their CS they disagreed and cited the 24m rule after checking

    BuildBackBetter

    Wait – so the upgrade is instant. Does that mean you don’t change card numbers? As in your existing gold card continues to work, but with platinum benefits, until your new platinum card arrives?

    I ask because I’m about to fly to Rome – and the £150 overseas dining credit would come in handy. But I leave before a new card would arrive in the post…

    That’s correct. But the dining offer is still not visible on the app. Still shows offers that were available on gold card. And those I had saved before upgrade.
    You might want to call Amex and ask if you can spend on dining and get the credit before receiving the physical card.

    Also to add, I don’t have ARCC. I cancelled it 2 months back. So the upgrade works as intended if you don’t have ARCC and just the gold card.

    Skywalker

    Wait – so the upgrade is instant. Does that mean you don’t change card numbers? As in your existing gold card continues to work, but with platinum benefits, until your new platinum card arrives?

    I ask because I’m about to fly to Rome – and the £150 overseas dining credit would come in handy. But I leave before a new card would arrive in the post…

    Yes the card details stay the same, they just change the account type. Emails received confirm this as well.

    Brian-Defi

    Would be very interested to know if I have upgraded a Gold Charge Card 2 years ago to a Platinum and gotten the upgrade bonus, if I upgrade my current Gold Credit, would I get the upgrade bonus?

    Carlos

    Would be very interested to know if I have upgraded a Gold Charge Card 2 years ago to a Platinum and gotten the upgrade bonus, if I upgrade my current Gold Credit, would I get the upgrade bonus?

    No-one really knows, according to amex the bonus doesnt apply twice for upgrading but if it does then its a bonus of a bonus
    Big spenders need to provide their data points to confirm

    Brian-Defi

    Would be very interested to know if I have upgraded a Gold Charge Card 2 years ago to a Platinum and gotten the upgrade bonus, if I upgrade my current Gold Credit, would I get the upgrade bonus?

    No-one really knows, according to amex the bonus doesnt apply twice for upgrading but if it does then its a bonus of a bonus
    Big spenders need to provide their data points to confirm

    Yeah personally I’m not giving up my bonus already accrued on my Gold Credit now but would be nice if someone confirm so I can switch after 12/10!

    Carlos

    Card arrived this morning – main number as the ARCC card but new expiry date and security codes.
    No dining credit offer on my account — i might want to call/contact CS

    Apple pay automatically synced as platinum when I added the card to wallet via amex app
    Tried to add the new platinum card but it said its already registered which makes sense

    Harrods

    Wait – so the upgrade is instant. Does that mean you don’t change card numbers? As in your existing gold card continues to work, but with platinum benefits, until your new platinum card arrives?

    I ask because I’m about to fly to Rome – and the £150 overseas dining credit would come in handy. But I leave before a new card would arrive in the post…

    The card didnt change numbers for me and I was able to use the Apple pay immediately.

    If the progress bar doesn’t show, I’m 95% certain you wont get any bonus based on my experiences.

    I qualified for the bonus on BAPP despite closing my previous BAPP just over one year ago and the bar miraculously appeared when I got the card, subsequently got the bonus.

    In cases where I thought I would get a bonus because of luck (like in this case of this ARCC upgrade route perhaps), the bar never appeared and no bonuses posted when spends were met.

    The progress bar is by no means a benchmark for their bonus tracking. It comes and goes, earlier in the year I had it for my ARCC for a sign up bonus, when I called their CS they disagreed and cited the 24m rule after checking

    Yep I speaking from my own experiences, so in my case I received a bonus before the 24m rule and tracker shoed. Not exactly sure why you’d contact CS to check and potentially flag the mistaker to them, the bonus may well have posted if you met the spending criteria…not the smartest move imho

    BJ

    Do the references to upgrade buttons and instant here relate to the web link provided by the OP or is there now an instant upgrade option appearing in the app or within online accounts? Is there a published closing date for the 40k offer? Thanks.

    BuildBackBetter

    Do the references to upgrade buttons and instant here relate to the web link provided by the OP or is there now an instant upgrade option appearing in the app or within online accounts? Is there a published closing date for the 40k offer? Thanks.

    I upgraded through the link posted by Rob.

    BJ

    Thanjs @BBB, I have nit got round to the main article yet, still trying to decide as time is not the best but I doubt the offer will ever be bettered.

    Carlos

    Do the references to upgrade buttons and instant here relate to the web link provided by the OP or is there now an instant upgrade option appearing in the app or within online accounts? Is there a published closing date for the 40k offer? Thanks.

    No given end date, get it whilst you still can!

    Thanjs @BBB, I have nit got round to the main article yet, still trying to decide as time is not the best but I doubt the offer will ever be bettered.

    Agree

    Carlos

    Wait – so the upgrade is instant. Does that mean you don’t change card numbers? As in your existing gold card continues to work, but with platinum benefits, until your new platinum card arrives?

    I ask because I’m about to fly to Rome – and the £150 overseas dining credit would come in handy. But I leave before a new card would arrive in the post…

    The card didnt change numbers for me and I was able to use the Apple pay immediately.

    If the progress bar doesn’t show, I’m 95% certain you wont get any bonus based on my experiences.

    I qualified for the bonus on BAPP despite closing my previous BAPP just over one year ago and the bar miraculously appeared when I got the card, subsequently got the bonus.

    In cases where I thought I would get a bonus because of luck (like in this case of this ARCC upgrade route perhaps), the bar never appeared and no bonuses posted when spends were met.

    The progress bar is by no means a benchmark for their bonus tracking. It comes and goes, earlier in the year I had it for my ARCC for a sign up bonus, when I called their CS they disagreed and cited the 24m rule after checking

    Yep I speaking from my own experiences, so in my case I received a bonus before the 24m rule and tracker shoed. Not exactly sure why you’d contact CS to check and potentially flag the mistaker to them, the bonus may well have posted if you met the spending criteria…not the smartest move imho

    This was relating to the ARCC when I joined it said spend £3k in 3 months to get 10k, your right in hindsight I should have given it ago but I was helping P2 hit their target which was the Gold credit anniversary after 15k spend, would have gone to waste otherwise.. wasn’t aware of any tips at that time to get over the line however they would have involved closing the account and possible clawback of MR

    Skywalker

    Card arrived this morning – main number as the ARCC card but new expiry date and security codes.
    No dining credit offer on my account — i might want to call/contact CS

    Apple pay automatically synced as platinum when I added the card to wallet via amex app
    Tried to add the new platinum card but it said its already registered which makes sense

    For both dining credits and HN credit offer, I contacted CS through the chat function, they added it with no fuss.

    Carlos

    @Harrods I didnt contact CS this time round, it was before when I had the ARCC and I wasnt able to hit the £2k target in 3 months as I was helping P2 reach their target. However I guess your right there are other ways to hit the target quicker but may involve fully closing down else a potential clawback of MR

    Benilyn

    So has this upgrade been enabled for all gold credit card holders, or still “targeted” users only?

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