Why loyalty programmes lose member goodwill by the time the member becomes profitable
It is rare that I base a Head for Points article around a response to an article published elsewhere, but a piece last week by Ravindra Bhagwanani, the CEO of Global Flight, was both interesting and .....
It is rare that I base a Head for Points article around a response to an article published elsewhere, but a .....
13 Aug 201813 August 2018 • 88 comments