When is a free breakfast not a free breakfast? This is not a trick question. The UK Advertising Standards Authority has been pondering this question.  Holiday Inn Express has always advertised that .....

When is a free breakfast not a free breakfast? This is not a trick question. The UK Advertising Standards .....

22 Jun 201422 June 2014 by Rob Burgess • 31 comments

Tesco Clubcard does not mention anywhere that Virgin Media is one of its partners.  I was therefore a little surprised to see that Virgin is currently giving away up to 2,000 Clubcard points (4,800 .....

Tesco Clubcard does not mention anywhere that Virgin Media is one of its partners.  I was therefore a little .....

22 Jun 201422 June 2014 by Rob Burgess • 7 comments

Vueling is the little known sister of British Airways and Iberia.  International Airlines Group, the parent of BA and Iberia, took full control of the Spanish low cost carrier last year. The airline .....

Vueling is the little known sister of British Airways and Iberia.  International Airlines Group, the parent .....

21 Jun 201421 June 2014 by Rob Burgess • 9 comments

A lot of people will have taken out the free British Airways American Express card in the last few months.  BA was being very generous and offering 9,000 Avios for taking out the card – a .....

A lot of people will have taken out the free British Airways American Express card in the last few .....

21 Jun 201421 June 2014 by Rob Burgess • 48 comments

I have just finished putting together my travel schedule for the summer and early autumn.  I have a surprisingly large amount going on and, where possible, I have tried to book onto different .....

I have just finished putting together my travel schedule for the summer and early autumn.  I have a .....

21 Jun 201421 June 2014 by Rob Burgess • 31 comments

I wrote in December about how British Airways was offering 50,000 Avios as compensation to anyone who flew in First Class and was unlucky enough to get the old First Class seat, like this one: British .....

I wrote in December about how British Airways was offering 50,000 Avios as compensation to anyone who flew in .....

20 Jun 201420 June 2014 by Rob Burgess • 35 comments

Until 13th July, British Airways is offering a 25% bonus if you transfer hotel points from six major loyalty schemes into Avios. Since most of the hotel programmes allow you to buy points – and .....

Until 13th July, British Airways is offering a 25% bonus if you transfer hotel points from six major loyalty .....

20 Jun 201420 June 2014 by Rob Burgess • 8 comments

A new oneworld lounge opened at Los Angeles International Airport this week. Designed and run by Qantas on behalf of oneworld, it is a huge facility.  Phase 1 which has just opened is a 400-seat .....

A new oneworld lounge opened at Los Angeles International Airport this week. Designed and run by Qantas on .....

20 Jun 201420 June 2014 by Rob Burgess • 10 comments

It’s good to see that someone at Tesco still has a sense of humour despite the terrible financial results recently. Blinkbox, Tesco’s ‘video on demand’ subsidiary, is running a .....

It’s good to see that someone at Tesco still has a sense of humour despite the terrible financial .....

19 Jun 201419 June 2014 by Rob Burgess • 47 comments

Club Carlson, the loyalty scheme for Radisson, Park Plaza and Park Inn, is running a number of 24-hour flash sales for buying points. Each flash sale will run for a 24-hour period and they will appear .....

Club Carlson, the loyalty scheme for Radisson, Park Plaza and Park Inn, is running a number of 24-hour flash .....

19 Jun 201419 June 2014 by Rob Burgess • 21 comments

Last May, Dutch airline KLM brought in baggage charges for its short-haul flights.  This was quite a risky move since it put the aircraft into low cost carrier territory without necessarily having .....

Last May, Dutch airline KLM brought in baggage charges for its short-haul flights.  This was quite a risky .....

19 Jun 201419 June 2014 by Rob Burgess • 11 comments

A promotion in-store at Tesco last week offered 500 Tesco Clubcard points – 1,200 Avios – when you paid £5 to pre-order specific ‘coming soon’ video games. This promotion .....

A promotion in-store at Tesco last week offered 500 Tesco Clubcard points – 1,200 Avios – when you .....

18 Jun 201418 June 2014 by Rob Burgess • 121 comments

There have been a few stories on public and private frequent flyer forums and blogs in the last couple of weeks about IHG Rewards Club launching an aggressive crackdown on people who have .....

There have been a few stories on public and private frequent flyer forums and blogs in the last couple of .....

18 Jun 201418 June 2014 by Rob Burgess • 14 comments

I wrote this piece last year about the huge value being obtained for slots at London Heathrow.  Etihad bought three pairs of slots in February 2013 from Jet Airways of India for $70m and Delta paid .....

I wrote this piece last year about the huge value being obtained for slots at London Heathrow.  Etihad bought .....

18 Jun 201418 June 2014 by Rob Burgess • 10 comments