A couple of weeks ago I attended a conference on loyalty fraud in Brighton, where representatives of various loyalty programmes and tech companies got together to discuss issues currently facing the .....

A couple of weeks ago I attended a conference on loyalty fraud in Brighton, where representatives of various .....

21 Nov 201721 November 2017 by Rob Burgess • 103 comments

We’ve run this article by HfP reader Ricardo before.  However, it contains valuable advice for anyone planning a trip to Japan and I like to revisit it every 18 months or so for the benefit of .....

We’ve run this article by HfP reader Ricardo before.  However, it contains valuable advice for anyone .....

21 Nov 201721 November 2017 by Rob Burgess • 53 comments

I have written many articles in the past about Reward Flight Saver flights, where British Airways caps your ‘taxes and charges’ fee at £35 return for economy, £50 return for business or .....

I have written many articles in the past about Reward Flight Saver flights, where British Airways caps your .....

21 Nov 201721 November 2017 by Rob Burgess • 30 comments

This is my review of Aer Lingus business class between Dublin and Boston, on its A330 aircraft. It is the fourth part of my series on how you can redeem Avios on Aer Lingus for long haul flights to .....

This is my review of Aer Lingus business class between Dublin and Boston, on its A330 aircraft. It is the .....

20 Nov 201720 November 2017 by Anika Burnett • 39 comments

This is part 2 of my review of the Aer Lingus business class service from Dublin to Boston, focussing on the food. Part 1 of my Aer Lingus business class review, which looks at the best of the various .....

This is part 2 of my review of the Aer Lingus business class service from Dublin to Boston, focussing on the .....

20 Nov 201720 November 2017 by Anika Burnett • 36 comments

News in brief: 10am check-in (guaranteed?) is now a Spire Elite benefit IHG Rewards Club sent out an email to Spire Elite members over the weekend.  It said: “We know that when you’re busy .....

News in brief: 10am check-in (guaranteed?) is now a Spire Elite benefit IHG Rewards Club sent out an email to .....

20 Nov 201720 November 2017 by Rob Burgess • 76 comments

We have made a determined attempt this year to build up our collection of UK airport lounge reviews.  We aren’t totally there yet, but we are well on the way. Having just added reviews of the .....

We have made a determined attempt this year to build up our collection of UK airport lounge reviews.  We .....

20 Nov 201720 November 2017 by Rob Burgess • 47 comments

This is my review of the “51st and Green” preclearance lounge at Dublin Airport as well as the overall US preclearance experience. It is the third part of my series on how you can redeem .....

This is my review of the “51st and Green” preclearance lounge at Dublin Airport as well as the .....

19 Nov 201719 November 2017 by Anika Burnett • 52 comments

I wrote this article last week for potential use in another publication.  It seemed a shame not to run it on here too.  Whilst very little in this article will be new to regular readers, it does .....

I wrote this article last week for potential use in another publication.  It seemed a shame not to run it on .....

19 Nov 201719 November 2017 by Rob Burgess • 137 comments

Aer Lingus announced a new route from Dublin to Seattle on Friday.  This offers a new way to spend your Avios points and a new way of getting to the US without paying heavy taxes and charges. The .....

Aer Lingus announced a new route from Dublin to Seattle on Friday.  This offers a new way to spend your Avios .....

19 Nov 201719 November 2017 by Rob Burgess • 15 comments

Following numerous trials, British Airways has finally decided to push ahead with boarding in groups.  The new process will go live on 12th December. Your boarding pass will now carry a group .....

Following numerous trials, British Airways has finally decided to push ahead with boarding in groups.  The .....

18 Nov 201718 November 2017 by Rob Burgess • 129 comments

News in brief: Lloyds response to our card fraud claims Our article yesterday on card fraud on the Lloyds Avios Rewards credit card got traction, being picked up by Radio 4’s ‘You and .....

News in brief: Lloyds response to our card fraud claims Our article yesterday on card fraud on the Lloyds .....

18 Nov 201718 November 2017 by Rob Burgess • 107 comments

News in brief: Excellent Park Plaza London £119 hotel deal The Park Plaza hotel group has launched a £119 promotion for its London hotels. This is a very good deal, because Park Plaza has some very .....

News in brief: Excellent Park Plaza London £119 hotel deal The Park Plaza hotel group has launched a £119 .....

18 Nov 201718 November 2017 by Rob Burgess • 16 comments

There were many reports on Head for Points yesterday, in the comments, from readers who have seen fake transactions appearing on their Lloyds Avios Rewards credit cards.  It appears that there has .....

There were many reports on Head for Points yesterday, in the comments, from readers who have seen fake .....

17 Nov 201717 November 2017 by Rob Burgess • 150 comments