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Review: the Singapore Airlines business class lounge at London Heathrow Terminal 2

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This is my review of the Singapore Airlines business class lounge at London Heathrow Terminal 2.

This is part of our series of reviews of airport lounges across the UK.  You see all of the reviews here.

A couple of weeks ago I reviewed the Singapore Airlines First Class lounge at Heathrow.  This was a private visit conducted when the lounge was empty.

I was keen to take a look at the adjacent Singapore Airlines Business Class lounge.  Two weeks I got my chance as we headed down to Singapore on holiday.

I was not hugely impressed.  The space is simply not big enough to handle the number of business class (and Star Alliance Gold) passengers who pass through each evening when there are two departures very close together.

The lounge is L-shaped.  As you enter, the first thing you pass is the food.  There is a good mix of cold food:

Singapore Airlines business class lounge London Heathrow Terminal 2 review

…. and hot dishes:

Singapore Airlines business class lounge London Heathrow Terminal 2 review

…. and a number of dining tables:

Singapore Airlines business class lounge London Heathrow Terminal 2 review

You then pass the VERY small bar (no helping yourself to the drinks here):

Singapore Airlines business class lounge London Heathrow Terminal 2 review

In terms of lounge seating, there are a few pods which are designed for those who want to work:

Singapore Airlines business class lounge London Heathrow Terminal 2 review

…. and then a block of normal seats:

Singapore Airlines business class lounge London Heathrow Terminal 2 review

By the end, every seat in the room was taken.  The seating is also very dense and the room began to feel claustrophobic.

The biggest joke was the magazine selection.  It looked like a US airport lounge, with a selection of magazines driven by who was willing to pay be included rather than by what the passenger actually wants to read.  I can think of no other explanation for the large pile of ‘What Pool and Hot Tub?’ magazines on display.

The one thing I did appreciate, although it is not pictured, was a small kids play area with a selection of chunky Lego and a playmat.  Luckily it kept my two entertained.  As a special treat, as it was their first overnight flight, we had allowed them to travel to the airport (by taxi and Heathrow Express) in their pyjamas!

In a couple of days I will show you the Boeing 777-300ER business class seating.  This is actually more modern than the seating I saw on the Singapore Airlines A380 the previous week and, as you will see, a lot more attractive.

Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (September 2021)

As a reminder, here are the three options to get FREE airport lounge access via a credit or charge card:

American Express Platinum card Amex

The Platinum Card from American Express

60,000 points and an unbeatable set of travel benefits – for a fee Read our full review

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here

You also get access to Plaza Premium, Delta and Eurostar lounges. The card has a sign-up bonus of 60,000 points which is a special offer running to 2nd November 2021.  Our American Express Platinum review is here. You can apply here.

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with two free visits to any Priority Pass lounge – see the list here

Additional lounge visits are charged at £20.  You get two more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and a special 30,000 points sign-up bonus until 9th November 2021.  Full details are in our American Express Preferred Rewards Gold review here.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network.  Guests are charged at £20 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (13)

  • Save East Coast Rewards says:

    I’m surprised you didn’t go all the way to the airport by Uber considering the excellent rates, or was Heathrow Express more because the kids love trains?

    If time is tight I prefer the train as it’s easier to know your arrival time (getting held up on the tracks is rarer than getting held up on the road) but when I have more time I much prefer to be dropped by car directly outside departures. The HEX is also badly positioned for T2.

    • Rob says:

      We were leaving the house at 5pm on a Friday at the start of a Bank Holiday weekend. I didn’t fancy my chances of making swift progress down the M4. It is the first time in literally years I have used the HEx though.

  • Flyingbee says:

    I love it how going to the airport in your pyjamas is considered a special treat by kids!

  • Jamie says:

    I used the lounge a month or so ago, not long after it opened. I liked the furnishing choices, but as you describe, it feels too small. I think the L shape doesnt help – makes it feel like everything is up and down the one corridor everyone else is trying to get along. I was disapointed – the previous T3 lounge had a nice cosy feel to it which seems to have been lost.

    I assume the Air Canada lounge (entrance opposite the SQ lounge) has similar issues as it too has to fit within the tightness of the building (half the size of the actual structure as the other half is given over to the arriving passenger walkway and atrium).

    • mikeact says:

      I’ve suggested to my wife that she (we?) should also travel in our pyjamas, but on Southern we can’t afford to be thrown off.

  • DJ says:

    Better than T5 Galleries Club though..?

    • Rob says:

      Depends what you want! Better booze in GC, meter mags, far more spacious. Singapore is obviously newer and the food is better.

      • stewart says:

        I disagree. The SQ lounge does proper barman-mixed cocktails, offers both London Pride and Old Speckled Hen in bottles, and has decent champagne (at least my travelling companion thought so). Okay, not self serve so harder to load up a la GC, but in my view better booze than GC. Mags? I struggle to find anything worthwhile in GC nowadays, thinking myself lucky to get a This Week. In the CCR last month, I asked the quintessentially man if he could find me a copy of the Economist … and he didn’t. I would go for a dishonourable draw. Yes, GC is more spacious, but it feels like a station waiting room, including the toilets. SQ miles better to me. [and yes, the AC lounge is nothing to write home about…]

        • Rob says:

          Loads of Economist at No 1 Traveller in Gatwick today! Also visited the new MyLounge, review to come.

  • Singapore Airlines Business Class Lounge - Changi Terminal 3 - The Travel Womble says:

    […] few days ago I reviewed the Singapore Airlines business class lounge at Heathrow Terminal 2.  I said that is was overcrowded, too small and the seats were too densely packed […]

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