Bits: HotelTonight code fixed, Etihad cancels London A380’s, BA terminal changes tomorrow

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News in brief:

Oops …. HotelTonight code fixed

Yesterday I launched an exclusive Head for Points discount code for HotelTonight.  Unfortunately, whilst the HFP30 code for £30 off worked OK, the HFP20 code for £20 off had been set up incorrectly.  If you tried to redeem it before around 10.30am yesterday, it will not have worked.

Apologies for the inconvenience.  The code is now working fine.  If you missed the offer yesterday, you can read about it here.

Etihad A380

Etihad cancelling more London A380 departures

Much as I enjoy flying on Qatar Airways, it has been a bit of a lucky dip for the last few years as to what you end up flying.  A typical day out of London can see A380, Boeing 787, Boeing 777 and Airbus A330/340 aircraft in the mix.  Until the end of October, the A319 ‘all business class’ service is also there.

This wouldn’t matter as much if it wasn’t for the huge gap in seat product across aircraft.  Even then …. it wouldn’t matter much as long as you could be sure that the plane you booked is the plane you would get.  From what I can tell, Qatar has got more reliable on this over the last year.

Etihad, on the other hand, is getting worse.  Last time I wrote about Qatar’s timetable hijinks, I praised Etihad for ‘playing it straight’.  The plan, six months ago, was for Heathrow to be operated an ‘all A380’ service this Autumn.

One of the three services was then switched over.  Last week, a second batch of services got changed.  Etihad has not told passengers about these changes – I only know because I use the excellent My Flights app which notifies me as soon as any change is made to any of my flights.

On the day I am flying to Abu Dhabi in December, the original line-up of A380, A380 and A380 is now a Boeing 777, an A380 and an A340, of all things.  Having flown it, I don’t rate First Class on the Boeing 777 much higher than the Business Class Suite on the A380 so these are major changes.

When I called Etihad, they were not willing to move me onto the A380 service five hours later, despite my Etihad Gold status.  Luckily – very luckily – the A380 service the following day did have one First Class reward seat so I have pushed my trip back 24 hours.  At least Etihad does not charge you for your first date change request.

I have incurred £105 in charges because I had to change the other three flights on my itinerary which were booked using Avios.   My luck is in, though, as I could at least get Avios seats on all three flights in the cabins I originally booked, despite travelling in just six weeks.

If you have an Etihad A380 trip booked, I recommend you double check your aircraft allocation.

Antigua BA

British Airways terminal changes from 14th October

Finally, a reminder of some BA terminal changes which take effect tomorrow.

The following routes are moving from Terminal 5 to Terminal 3:  Accra, Cape Town, Denver, Las Vegas, Miami, Nairobi, Phoenix and Vancouver.  No more Concorde Room for First Class passengers on those routes ….

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  1. re the LHR changes.
    Where will F passengers wait in T3?

  2. Sussex Bantam says:

    O/T – I have 2 seats in CW on a reward flight booking and have just triggered a 241 voucher. Does anyone know if there is any chance of adjusting the existing booking using the 241 to get half the Avios back ?

    I guess I’m essentially cancelling and then re-booking ? I don’t want to risk losing the flights at all though as these are part of a bigger itinerary.

    Any experience ?

    • Technically it can be done but only very, very rarely have I heard of someone who got an agent to do it. You should keep an eye out for redemption seats opening up and then switch over your existing booking to a new one. Do not cancel as it is very possible that the seats are not returned to redemption inventory.

  3. Richard Sage says:

    When will the awards committees start awarding on the basis of the worst experience you can get, rather than the best, for a given booking.
    Personally I find Etihad Business perfectly acceptable on any ‘plane, but the old Emirates 777s (2-3-2) are unacceptable.
    I remember Etihad redoing their first class even on very new ‘planes after Emirates introduced the Suites.
    From what I read Qatar still has some not-flat seats in Business on some aircraft.

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