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Review of No 1 Lounge, London Heathrow Terminal 3

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This is my review of the No 1 Lounge in Heathrow Terminal 3.

This is part of our series of reviews of airport lounges across the UK.  You see all of the reviews here.

I flew to Helsinki last week to test drive the new Airbus A350, of which more soon.  All of my flights from Terminal 3 in the last few years have been on Emirates, where we would head directly to the Emirates lounge.  As you could board directly from there, there was little incentive to check out the other options.

For my Finnair flight, I was overrun with lounge options:

  • No 1 Lounge (via Priority Pass)
  • Swissport (via Priority Pass)
  • Cathay Pacific (the ‘official’ Finnair lounge)
  • British Airways (a oneworld partner of Finnair)
  • American Airlines (a oneworld partner of Finnair)

Being the indecisive type, I decided to try them all!  I will review them all over the next few days in the order in which I visited them.  First up, No 1 Lounge.

No 1 Lounge at London Heathrow Terminal 3

I like No 1 lounges.  HFP reader Alan reviewed Edinburgh for me here.  I wrote a very positive piece about their Gatwick North lounge last year, and the new ‘sister’ facility MyLounge this year.  The new private Clubrooms in Gatwick South were covered here.

(If I’m honest, the No 1 Gatwick South lounge is a bit of a zoo but that is being replaced in February 2016 by a new state-of-the-art lounge in a different location.)

The Heathrow Terminal 3 lounge can be accessed for cash, via Priority Pass (free with Amex Platinum, or you can buy one directly) or various other access schemes. It is not in Lounge Club, however.

As you can see from the sign:

No1 lounge Heathrow Terminal 3 review

this lounge also has a spa (paid) and a number of bedrooms (also paid) which you can use.  I didn’t visit either but the option is there if you want it.

I think you have to be a bit of a miserable sod not to find No 1 lounges fun.  Terminal 3 has a games room:

No1 lounge Heathrow Terminal 3 review

It has a cinema:

No1 lounge Heathrow Terminal 3 review

It has silly pod chairs you can swing around in and pretend to be a James Bond villain:

No1 lounge Heathrow Terminal 3 review

It has a library, albeit with no books!

No1 lounge Heathrow Terminal 3 review

They will make you a ‘cooked to order’ fish finger sandwich (the first ‘cooked to order’ item on the menu is free, further items are £4 each):

No1 lounge Heathrow Terminal 3 review

There is a proper buffet and (not photographed) a full bar.  Most alcohol is free except for premium spirits, champagne and prosecco, which can be purchased for cash.  What I didn’t realise when I was there, as this was the first lounge I visited, is that the buffet compared exceptionally well to what the other lounges were offering in the 3pm to 5pm window – which was generally nothing.

No1 lounge Heathrow Terminal 3 review

The computers are new Macs.  There is a good selection of newspapers and magazines (note, BA and AA, that the lounge has magazines you might want to read as opposed to those paid for by the highest bidder).

No1 lounge Heathrow Terminal 3 review

I thoroughly recommend this lounge if you are flying out of Heathrow Terminal 3.  I would even be tempted to use it, given that I have a Priority Pass, instead of the British Airways lounge when flying BA.  I am getting ahead of myself, though, as my next stop after No 1 Lounge Terminal 3 was the Swissport lounge immediately adjacent.  OMG …. that review is here.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (November 2020)

As a reminder, here are the three options to get FREE airport lounge access via a credit or charge card:

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here

You also get access to Plaza Premium, Delta and Eurostar lounges. The card has a sign-up bonus of 30,000 points.  Our American Express Platinum review is here. You can apply here.

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Lounge Club card loaded with two free visits to any Lounge Club lounge – see the list here

The Lounge Club list is slightly shorter than the Priority Pass list.  Additional visits are charged at £20.  You get two more free visits for every year you keep the card.  There is no annual fee in Year 1 and a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network.  Guests are charged at £20 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

PS. You can find HfP’s UK airport lounge reviews – and we’ve been to almost all of them – indexed here.

Comments (26)

  • Tom C says:

    Good timing, as I’m flying BA F to Miami on Wednesday from T3. I asked on FlyerTalk about it previously and the general view was none of the OneWorld lounges are that good, but Cathay is the best. I’ll be interested to hear your views.

    • Dev says:

      If the Cathay one is as good as the new renovated editions seen at Bangkok and Manila, then it should be adequate for a drink(s) and some dim sum.

    • Jason says:

      Had you booked before they moved flights to T3, in which case how disappointing 🙁
      Concorde lounge or the choices Rob is reviewing currently!

  • Alan says:

    Must admit I did the same last time when flying out of T3 on BA, thought I may as well check out all available lounge options when I had the time!

  • Aeronaut says:

    “It has a library” … albeit one without any books…

  • Will says:

    Just so people are aware, and I am sure Rob will cover this in due course, but the whole CX lounge is closing for refurbishment on 25 November. Cathay were unable to advise when it will reopen but I have heard not until at least Feb.

  • Dan says:

    I flew the first A350 flight out of LHR. Nice plane. Shame they forgot infant seat belts and masks in business so my wife and son ended up in economy….and so far Finnair don’t understand why I have a problem that I paid business class prices to end up with economy tickets! 🙁 Have reminded them of EU261 and hope that now they might stop taking the p*ss. Dreadful customer service.

  • Nikhil says:

    I used No1 lounge at LHR T3 on Friday morning – They are def good lounge options – as good as this lounge is they didnt stick to their opening time as advertised on the website. The lounge opened at 5:30am whereas the advertised time is 4:30am. We got there at 5 am to find a queue outside which isnt a pleasent sight early in the morning…

  • Breeze says:

    Just booked the lounge today, looking forward to the visit, gutted that I just found out about the discount and points with Avios though.