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Barclays changes credit card policy AGAIN – good news on the IHG and Hilton cards

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(EDIT:  whilst I believe that this article does reflect the new Barclays policy, the message does not appear to have got through to everyone as the comments below show.  There is still no guarantee you will be accepted it seems.)

There was much grating of teeth among Head for Points readers before Christmas when Barclaycard made some draconian changes to its credit card policy.

It decided that you could not have two Barclays-issued cards at the same time.

Even worse, if you cancelled your existing Barclays-issued card, you had to wait six months before you could get another.

The second policy was, frankly, crazy.  If you had a ‘no rewards’ card from Barclays and, after reading HFP, you decided to change to a rewards card, you had to discount the Barclays options!  You were obliged to go to MBNA, Lloyds or Amex instead.

IHG Rewards Club Visa

Barclaycard issues two pretty good hotel branded credit cards – the Hilton HHonors Platinum Visa (read my Hilton Visa review here – the sign-up bonus is fantastic) and the two IHG Rewards Club Visa cards (read my reviews here and here).

I am sure that Hilton and IHG were also very unhappy.  There are lots of people out there who hold a Barclaycard and they were effectively banned from taking out the Hilton and IHG products.  This won’t have gone down well.

I had heard unconfirmed reports over the last two weeks that Barclays had changed its policy.  This has now been confirmed in writing to a HFP reader.  He was told:

You were originally declined by ourselves on the basis you already have an existing Barclaycard. Within the time you applied, our policy changed which allows our customers to hold a Barclaycard and a partnership card such as the Hilton Honours [sic] card.

So, the new rule seems to be that you can hold a Barclays-branded card AND the Hilton or IHG card at the same time.

What you CANNOT do is hold the Hilton and IHG cards at the same time.  To be honest, I doubt that Hilton or IHG is too concerned about this as it makes their existing customer base ‘stickier’.

The Barclaycard website has not been updated to reflect this change and still says that you can only apply if:

You do not already have a credit card provided by us, including one of our partner cards.  Our partnership cards include Hilton HHonors, Intercontinental Hotels Group, Littlewoods and Caravan Club.

Next question – when is Barclaycard going to fix its website so that you can apply for the Hilton and IHG cards via the tablet site?  At the moment you can only apply for Barclaycard-branded cards via an iPad!

(Want to earn more miles and points from credit cards?  Click here to visit our dedicated airline and hotel travel credit cards page or use the ‘Credit Cards Update’ link in the menu bar at the top of the page.)

Comments (49)

  • Blackberryaddict says:

    Thanks. I’ve just got off the phone with them – and they confirmed to me again, even after checking with a supervisor that you cannot have a second barclaycard.