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Terminal 5 Aspire lounge is now in Lounge Club – a good reason to get American Express Gold

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On Wednesday, I wrote about some strange happenings with the Aspire Lounge in Terminal 5 at Heathrow – the only third-party lounge in the terminal.

When the Aspire Lounge opened in Terminal 5 at Heathrow (here is our latest review), there was some annoyance that, whilst it was open to Priority Pass cardholders, it was NOT available to members of sister scheme Lounge Club.

This was especially frustrating for American Express Preferred Rewards Gold cardholders, since they get two free entries to a Lounge Club airport lounge each year.

As I wrote on Wednesday, the Terminal 5 Aspire Lounge does now appear on the Lounge Club websitesee here.

Aspire Lounge Heathrow Terminal 5

However, a couple of Head for Points readers who tried to get in late last week had been turned away, saying that it was a website error.  One was told that they had been turning away a lot of people that day who had been trying to get in via Lounge Club.

The good news is that Lounge Club IS being accepted at the Aspire Lounge in Terminal 5.  It turns out that Lounge Club members have been able to gain access since 3rd November.

It turns out that no-one actually told some of the staff in the lounge about the change, which is why people were being turned away.  Following my article Aspire apparently acted quickly to correct this.

You should not now have any problems getting in with a Lounge Club card – apart from the usual problem that the lounge is small and it is often forced to turn people away at peak times.

With Lounge Club now accepted as the Terminal 5 Aspire Lounge – and with the lounge currently undergoing an expansion, which should reduce the risk of being turned away – the American Express Preferred Rewards Gold charge card becomes more attractive.

Amex Gold is free for the first year and comes with passes allowing you two free visits (either two for yourself or one visit for you and a guest) to any Lounge Club lounge.  This HfP article compares the UK lounge networks of Priority Pass and Lounge Club whilst the Lounge Club website shows you their full overseas network.

If you keep Amex Gold after the first free year – at a cost of £140 – you will continue to receive two free Lounge Club passes each year.  Additional lounge visits cost £15 which is a lot lower than the standard rate for most of these lounges.

My full review of Amex Gold is here if you want to find out more.  Don’t forget that you also get 20,000 Avios points (if you convert your 20,000 Amex points to Avios) for signing up For Amex Gold and spending £2,000 within 90 days.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (February 2024)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here. You can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

Crazy 120,000 points bonus (to 9th April) and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (56)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Peter K says:

    Lounge club related. I have a lounge club card. If I lend it to someone for their flight when i am not there would they check against the boarding pass and refuse entry? Can’t remember what happened when I used it before.

  • Ryan says:

    OT – just transferred MR points to BAEC over phone with Amex, and the (very helpful) customer services rep referred me to this site for help in maximising my avois, even going as far as spelling out the URL! Is this standard Amex practice?!

  • lee says:

    Anybody transferring points from Spg to Marriott be very careful you have used your Marriott account in the last 2 years and accumulated some points as they will wipe out your miles at the end of the month otherwise due to there terms and conditions .

  • Lynne young says:

    We were turned away from aspirelounge at T2 Manchester airport but was directed to a smaller lounge which was good but told me at aspire main lounge they have to turn away people with lounge passes as the lounge now is booked out for business class bookings ,she told me they are having a nightmare with people with ” free lounge passes from banks ” she said they just could not cope with it

  • simon johncock says:

    i have priority pass card and been denied access the only 4 times ive tried to enter the lounge as too busy.
    well that was money well spent

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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