…. and some official pictures of the new Qantas lounge in Heathrow Terminal 3

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Here is some more information on the new Qantas lounge in Heathrow Terminal 3, which will can be used by qualifying British Airways passengers flying through the terminal.

Rob’s initial thoughts and photos from the launch party are in this article here but we thought you might also like to read some extracts from the official press release and some professional images.

“After a 12 months long building phase the new Qantas Lounge at Terminal 3 will open tomorrow [ie today, Wednesday] at 8am.

The lounge was part of a multi-million dollar investment project which also includes the upcoming launch of Qantas’ non-stop London-Perth flight starting on 25th March 2018.

Qantas Group CEO Alan Joyce said “[Qantas] is reshaping what customers come to expect from international travel with direct flights between Australia and London. It’s a long flight, so we’re taking a holistic approach to passenger wellbeing on and off the aircraft, and the new Heathrow lounge is an important part of that”

Qantas Lounge Heathrow Terminal 3

The lounge has seats for 230 customers split over two levels. There are two bars, a gin bar on the lower level which offers the finest Australian and British gins, alongside an all-day barista service ….

Qantas Lounge Heathrow Terminal 3

and a marble cocktail bar on the upper level serving cocktails designed by the Qantas Rockpool Mixologists, as well as Australian and European wine and beer.”

Qantas Lounge Heathrow Terminal 3

“Designed by Woods Bagot, the interiors reflect London at twilight with deep greens and rich blues throughout the furniture, while warm-coloured timbers, stone and brass represent the historic architecture of the city.”

There are various seating arrangements including dining tables, sofas and bar stools:

Qantas Lounge Heathrow Terminal 3

The lounge will cater premium hot and cold buffets and serve an a la carte menu in the dining room:

“Menus designed by Rockpool with a Sofitel service experience; customers will enjoy á la carte service in the dining room with a selection of plates of the day including:

  • Quintessential British dishes such as ploughman’s platters, pot pies and scones with jam and cream
  • Australian favourites such as healthy brunch bowls with eggs, avocado and kale, and zucchini and haloumi fritters
  • The signature salt and pepper squid with green chilli sauce from the Qantas First Lounges in Australia”

Qantas Lounge Heathrow Terminal 3

and ….

Qantas Lounge Heathrow Terminal 3

There are six very classy looking shower suites with Aurora Spa amenities:

Qantas Lounge Heathrow Terminal 3

Qantas has also released an official video which you can find here.

As for opening details:

“The Qantas lounge will be open from 8am – 8:30pm every day. As well as Qantas customers travelling in First and Business and Qantas Platinum One, Platinum and Gold Qantas Frequent Flyers and their guests, the lounge is also open to eligible oneworld Emerald and Sapphire customers, Emirates Skywards Platinum and Gold customers and Qantas Club members and their guests.”

Rob’s on-the-spot report from the opening is here.

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  1. WilliamPH says:

    My wife is currently in the new Qantas lounge in T3, and has been relaying her comments to me. She has a heavy cold, and the staff have been very helpful, offering her a ginger tea with honey and lemon, and being much more friendly than is usual in the BA lounge. She had a very tasty chicken curry dish. After buying my Lagavullin she went into the BA lounge to try to snaffle a few gluten free biscuits for the trip, but was told that they don’t have any biscuits – plus it was very crowded, so she has returned to the Qantas lounge. She asked me “Why are there so many people in the BA lounge when they could come in here?”, so I told her that not everyone reads HFP!

    • I may have missed this but is it a mixed lounge or segregated in some way?

      • WilliamPH says:

        I think you missed something – I’m in Vancouver, she’s about to board BA85 after a quick visit to London

        • WilliamPH says:

          And she has just sent me another message to say that she gives it 5 stars for their gluten free olive oil and chocolate cake!

        • Posted in your thread incorrectly, hope she has a nice trip.

      • Men upstairs, women downstairs.

        No, mixed. That is why it is better for BA Silver / Club pax than Cathay and possibly worse for BA Gold / First passengers, because the Qantas lounge sits in the middle.

    • That gluten free cake sounds awesome!!! Having been to Oz a few years back they certainly seem to know about gluten free over there (and have stricter laws governing it).

  2. O/T: But OW Lounge related.

    Whats the best OW lounge for a BA CW flight from KUL to LHR?

    • Nick Burch says:

      KUL is a bit of a mess at the moment, as the main Malaysian lounge is closed for refurbishments, and the replacement “SIP” lounge is pretty terrible

      If you don’t want a shower, and can get in, probably the CX in the satellite terminal is your best. If you need a shower, or CX is full (it’s not huge), head on the shuttle train over to the main terminal (short quick ride) and visit the Malaysian Regional lounge (on your right upstairs as you get off the shuttle)

  3. Lady London says:

    Well Rob all I can say is reviewing these lounges is a tough job but someone’s got to do it.

    • the real harry1 says:

      didn’t know you could have 2 wives in the UK, Raffles! 🙂

      still, send them both out to work, well done lol

      any plans for a third?

  4. Don’t forget, if you are Virgin Flying Club Gold, you can access the Virgin Clubhouse in T3 no matter what airline or class of travel you are ticketed on. I have flown BA economy a number of times and always chose this lounge over the Oneworld lounges.

    As BA Gold, any thoughts on whether the Qantas lounge beats the Clubhouse?….my feeling is probably not but would be interested in any comparisons.

  5. I’m in the lounge this evening – it is indeed nice, new and fresh. Nice theme going on too.

    Couple of thing to note – not many power ports! There are some by the windows on the upper floor, inc USB ports.

    Al La Carte Dinner does not start until 17:30…so if you’re flight leaves about 6pm, you’ll have to make do with the buffet which is nice.

    Tonight vegetarian buffet item is vegetable biriyani – much nicer than it first appears and Qantas Salads, inc. Avocado.

    Nice wines too.
    I’m happy.

  6. Alan Wan says:

    I used the lounge today from 10-11am. It was good but I was expecting better. In summary I prefer the CX 1st lounge. However I’ll probably won’t make BA Gold this year, so as a Silver I think it is a great lounge.

  7. Worth mentioning that hot breakfast doesn’t start until 09:30 in the Qantas lounge – if you earlier than that there is better hit breakfast buffet choice in the Cathay lounge.

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