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Has Starwood Preferred Guest given up its O2 suite?

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Regular readers will know that there have been some great points opportunities over the past three years to see top musical acts at the O2 Arena in London via SPG Moments.

Starwood Preferred Guest took a VIP suite in the arena and made tickets available as a points redemption, usually around 15,000 points for two people.  The suite was fully catered with a hot and cold buffet and a free, unlimited bar.

Anika reviewed a Muse concert here and I have been numerous times, generally to see acts too uncool to publicly name.

The game might be up, unfortunately.  The O2 suite was a three year deal and the three years is now over.  There have not been any concerts listed on the SPG Moments site for a while.

Other venues controlled by AEG (Mercedes Arena, Staples Center) also seem to have disappeared from SPG Moments.

SPG Moments O2 Arena London suite

If the suite has gone, this may be a sign of things to come with the Marriott-isation of Starwood.  SPG will have lost a lot of money on these events – the value of the points redeemed won’t even have covered the cost of the food and drink, yet alone the cost of the box itself – but it didn’t care because it was all about relationship building with its core guests.  I have never seen any signs that Marriott thinks the same way.

I wish Virgin Atlantic would do more with its suite at the O2.  I have no idea who gets the seats – once a year we get an invite, this year we get ’30 Seconds To Mars’, last year it was world darts – but there would be real value in Virgin Atlantic offering up seats for miles.

Virgin Flying Club is desperately in need of valuable low value redemptions as it doesn’t have any short-haul flights to offer.  With the credit card due for a major relaunch soon it would be a good way of driving sign-ups.


How to earn Marriott Bonvoy points and status from UK credit cards

How to earn Marriott Bonvoy points and status from UK credit cards (April 2024)

There are various ways of earning Marriott Bonvoy points from UK credit cards.  Many cards also have generous sign-up bonuses.

The official Marriott Bonvoy American Express card comes with 20,000 points for signing up, 2 points for every £1 you spend and 15 elite night credits per year.

You can apply here.

Marriott Bonvoy American Express

20,000 points sign-up bonus and 15 elite night credits each year Read our full review

You can also earn Marriott Bonvoy points by converting American Express Membership Rewards points at the rate of 2:3.

Do you know that holders of The Platinum Card from American Express receive FREE Marriott Bonvoy Gold status for as long as they hold the card?  It also comes with Hilton Honors Gold, Radisson Rewards Premium and MeliaRewards Gold status.  We reviewed American Express Platinum in detail here and you can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

You can also earn Marriott Bonvoy points indirectly:

and for small business owners:

The conversion rate from American Express to Marriott Bonvoy points is 2:3.

Click here to read our detailed summary of all UK credit cards which can be used to earn Marriott Bonvoy points

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.)

Comments (108)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Hugh says:

    OT LLoyds Avios Rewards Card

    Is there anyway of telling how far off the upgrade voucher you are? I can’t find any details anywhere on the web site!

    • Mikeact says:

      Call them or keep a check yourself.

      • Akkers says:

        And once you meet the criteria how long is it until the voucher is posted onto your Avios account? I know amex vouchers are a day or 2 – but don’t know about Lloyds?

        Thx

    • Ben E says:

      I had this same challenge recently. The only way is to work out when your renewal date is, and do cumulative spend from then. I called them and got them to do it for me. Letter and voucher came less than a fortnight after hitting the spend target though

  • JohnW says:

    Hi All,

    I noticed in the comments a while ago that there is a useful ‘trick’ that works (sometimes?) when searching for car rental. It was something like using Hertz Australia/USA instead of Hertz UK… is that right? Does it work with all rental companies and do you need to use a VPN?

    • rash says:

      Try Hertz Australia and the AMEX CDP code which will give you 25% off. Some other countries may work out better. You don’t need a VPN. Not sure if it works for other companies, I’ll let others advise on that if they have experience

    • Alex W says:

      I use autoslash, it comes out with the cheapest quotes every time!

  • Jovanna says:

    Just tried using my Amex card at the counter at Southern Rail and it was refused. They no longer accept Amex. I wonder why that is?!

    • Alan says:

      AMEX probably don’t want their name sullied by being associated with such a company!

    • Save East Coast Rewards says:

      Odd, considering more places than ever are accepting Amex. It’s still being accepted on their website, perhaps it was a glitch at the ticket office. I remember many years ago popping into a Tesco Express and saw signs that Amex was not accepted, the person on the counter thought it was a permanent thing. I called Amex and they said it was nonsense. Next time I went in it worked fine so must have just been a temporary issue.

      National Express East Coast at one point (2008) stopped accepting Amex (via all channels – ticket offices, machines, call centre and online) to cut costs. They were bombarded with complaints and decided to reverse the situation. I think it was six months without Amex, it definitely returned before they lost their franchise.

    • David says:

      They took mine on Monday morning – I’ve always used it (and when I renew my annual season in May they’d better!)

  • Ben says:

    OT. Looking for advice. I have managed to get 100k MR in my mums name (referring etc) and I want to use them for BA flights. I have read the article for the HHA etc but I was looking for reccomendations on what would be best.
    She does not use any but I wondered if anyone had any experiance on what would work out best for me to have full access to them.

    • Grimz says:

      I have my Mum in my household account in BA and that allows you to use them.

    • Peter K says:

      I assume you have her permission?
      One option is to open an Avios.com account in her name and move all the Avios into there. Then online you can join them into a single household account. You can then download a paper form to split accounts (you both need to sign it) and post it and you can say how much of the Avios each person keeps.
      Rob has an article on household accounts which will explain more. I think it’s in his “Avios University” series.

      • Ben says:

        Yes, I have her permission. Im not too keen on credit card fraud so thought it best to ask her first 🙂
        Thats what I was thinking, that way all the avios will be in my account and if she ever decided to start collecting etc then she will still have her own account.
        Yes, I read the article but for me there was no clear winner so thought I would check what people on here had the most sucess with.

    • Nadeshka says:

      My mum is in the HHA together with my husband, and I book redemptions for all of us as required out of my account, no issues.
      I also manage her BA & MR rewards accounts through my awardwallet with her permission.
      You say she doesn’t use any but neither till mine until I took her 1st class to see some friends back home, and now she makes frequent use of them 😉

    • JamesB says:

      If mum is platinum you could get her to Marriott gold via dog status, transfer to 50k SPG-150K marriott- transfer to your Marriott, top up to 270k Marriott to 270k and redeem 162 avios travel package before end of the month.

  • Grimz says:

    OT – I have just referred my Partner for the BA free card via my amex Plat for the 18k referral bonus. Is there a way of upgrading this to BAPP and bagging the 26k bonus for the 3k spend in 3 months?

    • Peter K says:

      No. You’d have to cancel it, wait 6 months, than apply again. There is no official upgrade bonus from the free to premium BA card.

    • Nick P says:

      How were you able to get the 18k referral bonus via the Plat for referring to a BA free card? Does the person you’re referring not need to also apply for an Amex Platinum themselves in order for you to get the referral bonus?

  • Christian says:

    Damn – just booked flights with Emirates at the weekend.Might have to upgrade with cash!!

  • Minhaal Rajani says:

    Any Platinum AMEX holders get the Emirates or Avis offer?

    • Harkirat says:

      Got the Avis but not the Emirates

    • Save East Coast Rewards says:

      Emirates was on my Platinum Amex (I’m pretty sure BA probably have in their contract they won’t promote other airlines via that card). The Avis offer showed up on my BA PP card.

    • Alex says:

      I didn’t get the Avis one which is a shame because I have 2 bookings to make…

  • Nigel Williams says:

    Mine was actually a slightly worse offer – Spend 800, get 100 back 🙁

    • Nigel Williams says:

      Its a shame Emirates dont fly to DFW, as I need to book tickets to see family for Xmas..

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