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The British Airways Special Services team is now the Concorde Team

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The British Airways Special Services team, which will look after ‘every detail of the airport experience for [their] most premium customers’, has been renamed the ‘Concorde Team’.

Concorde Team members will apparently undergo special training designed by The Dorchester and wear uniforms by luxury tailor M&S.

Heathrow will be the first airport to offer the revised service with JFK to follow in the coming months.

Here are the new Concorde Team M&S uniforms if you need to spot them (I quite like the white shirt) although in theory they are meant to find you if you are deemed important enough:

new concorde outfit by M&S


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2024)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (113)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • timds says:

    O/T, have achieved my BAPP 241 a few months early, so want an option to earn maximum Avios for the intervening period, would I be right in thinking that the Amex Plat, via referral (35,000 + at least 2000 from card spend) would be my best option?

    • Rob MC says:

      Go for the gold amex first, spend 2k and get the 22k (via referral) bonus. Then upgrade to platinum and spend 1k to get a 20k bonus. Add the supplementary cards on both 3k for gold and 5k for platinum and for a 3k spend that’s 52k

      • mark2 says:

        and the gold and platinum companion credit cards (different from sup) and cancel supplementary and companion before upgrading or they will be carried forward and you will lose the opportunity to repeat with platinum.

  • RTS says:

    Quick question do you get 3k points for each and every supplementary cardholder you add on Platinum?

    • JPa says:

      Just the 1st, and only the 1st one is free.

    • Anna says:

      I don’t know about the points but I think there’s a hefty fee for extra supplementary cards.

      • JPa says:

        After the first one, which is free. I think it is £140 a card for additional ones.

    • Nadeshka says:

      3k is for supplementary on the gold,
      5k for 1st supplementary on platinum.

      • Chris says:

        Do you have to wait to be offered this from Amex or will it automatically be applied regardless?

  • Sussex Bantam says:

    OT – regarding Lloyds voucher at 7K. I know this is one per year but is this calendar year, account year or 12 months between vouchers ? (or knowing Lloyds something else entirely…)

    Thanks

    • Genghis says:

      Account year. IIRC there is (was) some discrepancy between the avios and the Lloyds T&Cs

  • Arun T says:

    OT Help Please!! – Ryanair flight Stansted to Barcelona was cancelled last week with 36 hours notice due to Air strikes in France. Ryanair have declined compensation under EU261 to cover cost of alternative flight as “force majure” as it is a strike. Can I argue that strike in France in unrelated to a London-BCN flight (especially as other airlines flights were unaffected)

    • Nick says:

      No, because the only reasonable way to fly to BCN is over France. Western Spain you’d have a point (can be routed over Ireland) but BCN is just too close to the border for anything else to be reasonable. Other airlines were affected too.

    • pauldb says:

      “Extraordinary circumstances” gets them out of having to pay you compensation, but it doesn’t get them out of having to provide you care (food/accommodation) and YOUR choice of refund or rerouting.

  • Jtz says:

    OT can’t remember if it’s been mentioned before but do Thames water take amex, paypoint or through PayPal?
    Thanks

  • Joe says:

    “Luxury tailor M&S”!

    That’s the first time I’ve heard M&S be called a luxury tailor!

    • Frank says:

      The joke is gone when it requires explaining…

    • RussellH says:

      May not be ‘luxury’, but M+S is stil well outwith my price range, except during sales.
      Seriously.
      🙂

  • Nathan says:

    O/T, have a BAPP 241 waiting, plus a pile of avios and approx. 250k MR points to burn. My +1 and I fancy India in Oct/Nov 2018. Anybody have any recommendations vis a vis flights?
    N.b. I’m a redemption newbie and any insight into the myriad plane class/seat configurations flown by BA forecast for then would be much appreciated.
    Also, I have never flown First and that was kinda the point in building a points stash but it’s not an absolute as it would, I think, rule out Bengaluru.

    • Genghis says:

      Sorry for the probably unhelpful answer but I’d encourage you to do your own research. Where do you want to go in India? Ie into and out of where. For how long? Check BA availability to use the 241. Compare that to cash prices you’d be willing to accept (ex UK or ex-EU). The ITA matrix / google flights may come in handy.

      • Nathan says:

        Perfectly fine answer Genghis. Research is the issue, Q: “where do you want to go then?” A: “India” is all I have to go on. For the first time in a long while I’m not being told to be somewhere and working the parameters accordingly – I have the time, the points, the cash, and there’s just too much choice! First world problems eh?

        • simon says:

          Bangalore, Kerala, Cochin is a good triangle tour. Kerala backwater cruises where you stay for a night or two on your own converted houseboat are superb… Then pop over to the Maldives….

        • Sundar says:

          A South India tour is good during these months, beware of rains as well. Bangalore, Kerala tours….How about Andaman/Maldives ?
          North India is also good weather-wise. Delhi, Jaipur, Agra.
          Goa is also an alternative…

    • fbrj says:

      We used a 2-4-1 to go to India a couple of years ago. We flew F to Mumbai and J from Delhi back to the UK (taking a prebooked internal from BOM to DEL). We took the view that we wanted a daytime F flight (rather than sleeping through it!) and the 10am (ish) BA flight fitted the bill.

      Five days in Mumbai, a couple of days in Delhi and then took a prebooked tour around parts of Rajasthan with a driver and car (with a local guide meeting us at major cities). We took in Agra, Jaipur, Jodhpur and Udaipur and much in between. We flew back from the latter to Delhi before returning to the UK.
      Great trip.

    • Julie says:

      We flew BA first to Delhi using a 2-4-1 a few years ago. We planned the flights around a 7 night tour of the golden triangle with Intrepid travel (paid using Tesco clubcard vouchers). Our first ever group tour and we had a wonderful time.

    • pablo fonseca domingo panto says:

      India is fairly cheap to access in premium seats, either cash fare or by redemption on another programme such as QR. 102k return. I suggest this is a better option, however would never advise to convert MR to QR points – QR points can be picked up easily and QR availalbility can be poor.
      Other programs to consider are Etihad..

  • Diego says:

    Completely OT sorry 🙂
    I’m planning to use one of my Amex PRG freebie LoungeClub passes in Moscow Sheremetyevo (SVO) terminal D. Has anyone been to, and would recommend (to/not to), any of the 5 alternatives (Classic, Blues, Gallery, Matryoshka, and Jazz)?
    I’m interested in shower facilities and comfortable seats, more than food/drinks. Thanks!

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