The British Airways Special Services team is now the Concorde Team

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• RussellH says:

  28 Mar28 March 15:36

  Also Completely OT ????

  I see that one of the little perks of BA Bronze status is being able to use business class check-in desks and priority boarding. Better than nothing, but BA is not clear as to whether that applies to others on the booking reference if you are travelling as a couple or family.
  Ironically, my partner has earned exactly as many tier points as me over the last six years, but because we do not share a year end date, she lost 140 tier points last summer less than a week after earning them. (And no, we could not have travelled a week later – my niece would not have appreciated us arriving two days after her wedding!)

  • Jason says:

    28 Mar28 March 16:01

    Never had a problem with checkin or boarding always go on the highest status.

  • Rob says:

    28 Mar28 March 16:35

    Within reason you can bring who you want.

  • Tilly says:

    28 Mar28 March 18:43

    The BA site states:

    “It is possible that customers travelling together may receive different group numbers. In this case, please make your way to the gate where you will be able to board together.”

• Scallder says:

  28 Mar28 March 15:59

  OT – BBC Reporting that BA are keeping their Newcastle and Manchester call centres so not going to be outsourced to Capita…

  • Rob says:

    28 Mar28 March 16:34

    Correct. I have Alex’s statement.

  • Darren says:

    28 Mar28 March 18:49

    Had great service from Newcastle over the years, a lattery Manchester – good news.

  • Lady London says:

    29 Mar29 March 00:19

    Thank heavens they’ve seen sense.

    • Nick says:

      29 Mar29 March 00:38

      Don’t underestimate the meaning of this. When AC came in one of the first things he said was “you’ve still got call centres? Wow well they’ll have to go”. The fact that he’s lost the battle is a sign that the tide is turning.

      • Crafty says:

        29 Mar29 March 08:43

        No, just that the big outsourcers are facing an existential crisis at the moment, so this decision is risk management pure and simple

        • Rob says:

          29 Mar29 March 09:57

          No, I do actually think that he knew the publicity would be awful (as was mentioned above, the news covered the decision) and that BA does not need any further bad publicity.

• Dan says:

  28 Mar28 March 21:30

  I’d like to know this too. Potentially a way through billhop perhaps, but I’ve not thought how!

• pablo fonseca domingo panto says:

  28 Mar28 March 23:40

  Very nice looking presentation of people.
  I will be happy to see them on my flight tomorrow to Chennai

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