Maximise your Avios, air miles and hotel points

Inside British Airways new A320neo aircraft with its super-thin seats and power sockets

Links on Head for Points may pay us an affiliate commission. A list of partners is here.

As I mentioned earlier in the week, the first brand new Airbus A320neo short haul aircraft is now in service with British Airways.

This is the aircraft with the super-thin seats in the rear half as well as no video screens and – in Club Europe – no console table.  It has gained power sockets, with full plugs and USB sockets in the first half and USB sockets towards the rear.

I have been sent a few official pictures which give a better impression than the photo I ran earlier in the week.

Here are three shots of the new style seating at the rear.

The first picture is the key one.  You can see from this image how amazingly thin the seats are:

British Airways A320neo


British Airways A320neo


British Airways A320neo

Here are the power sockets, at the front (USB and 3-pin):

British Airways A320neo

…. and at the back (USB only):

British Airways A320neo

…. and one of the two narrow loos:

British Airways A320neo

At the moment this aircraft is mainly operating out of Terminal 3, but more are on the way so you will find yourself on one sooner rather than later.  For Summer 2018, airlineroute reports that you will find the aircraft flying:

  • London Heathrow – Budapest
  • London Heathrow – Lisbon
  • London Heathrow – Madrid
  • London Heathrow – Warsaw


How to earn Avios from UK credit cards (May 2023)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

SPECIAL OFFER: Until 30th May, the sign-up bonus on the Barclaycard Avios Plus Mastercard is doubled to a crazy 50,000 Avios! Apply here.

SPECIAL OFFER: Until 30th May, the sign-up bonus on the free Barclaycard Avios Mastercard is doubled to 10,000 Avios. Apply here.

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

CRAZY 50,000 Avios for signing up (to 30th May) and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

10,000 Avios for signing up (only to 30th May) and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

SPECIAL OFFER: Until 13th June, the sign-up bonus on The Platinum Card is doubled to 60,000 Membership Rewards points – and you get £200 to spend at Amex Travel too! Apply here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

60,000 points AND a £200 Amex Travel voucher until 13th June! Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital On Tap Business Rewards Visa

Get a 10,000 points bonus plus an extra 500 points for our readers Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points bonus and a £200 Amex Travel credit every year Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (87)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Stephen Lynn says:

    This plan is flying LHR to Warsaw this morning. The new power sockets work well. Hard to say on the new seats on the back half of the plane as we are in the second exit row. Exit row leg room is great. Feels more than it was?

    The toilet is very small and unless you are very slim hard to move around in. The water from the tap appears to be mixed with air or there is air in the pipes.

    The first twelve rows have adjustable head rests.

  • TripRep says:

    Looks tight to get in there.

    Is the seat pitch also narrowed?

  • Lumma says:

    If my flight is showing 30 rows on an a320 (I think in the seat selection page they call the aircraft type 32A rather than 320) on my flight back from Budapest, will thus be the new plane? The outbound only has 28 rows

  • Nick Haste says:

    I flew home on this aircraft last night


    Uncomfortable, cramped and for me another step towards the letters BA meaning Budget Airline.

    Something peculiar, normally a Gold Card holder can book decent a seat, the flight was booked 3 weeks ago and I could only reserve an aisle in row 18 at that time, all other seats closer to the front were blocked – although a non frequent flying colleague was assigned a seat in row 9.

    My ticket was hand luggage, are BA changing the seat rules for this plane configuration?

    I’m a regular flier on this route, perhaps it’s time to Take Another Plane (TAP) and use this service instead.

    All, please do not be excited by this 320neo, it’s another step backwards for an airline I cherish. This is the first time I’ve contributed on this website – last nights experience was woefully bad.

    • Gavin T says:

      Not really sure what in any of that is so bad that is actually about the aircraft?

    • Lady London says:

      Got a feeling HBO can’t book seats. Regardless of status.

      • Rob says:

        You can now, changed last year. Massive issues with companies who insisted on lowest fare then left status holders in middle seats at the back – so they defected.

        • Lady London says:

          Haha. So British Airways does listen to some people then.
          Well, to corporates at least.

      • RussellH says:

        I surprised myself by being able to book exit row seats on an A320 in both directions LHR-NCE-LHR 7 days before flying; hand baggage only fare in O class. Only just made bronze so very new to this sort of thing!!

    • Lumma says:

      Isn’t row 9 the worst row on the plane? The one without the overhead vents? Or maybe 3 weeks ago 9 was in club, there wasn’t enough passengers in club so it got reconfigured with fewer club seats so HBO passenger got auto assigned that row

  • Andy S says:

    It’s Thameslink in the air!

    I wish Deutsche Bahn would finally start a train service from London to Germany. Sitting on a comfortable ICE 3 is far more attractive than this!

    • Gavin T says:

      Have you tried it then? As someone else said, EasyJet use the same seats (just for the whole plane, not half of it) – they look odd but I certainly wouldn’t describe them as uncomfortable.

    • Gavin T says:

      Agreed on the train though.

    • Aeronaut says:

      I think DB have given up on the train to London, for now at least.

      • Lady London says:

        Very nice deals if you buy rail to German through Thalys, though, last legs will be on the ICE it seems which can be nice.

        • Lumma says:

 sell a”London Special” ticket that includes Eurostar from Brussels (maybe even Amsterdam now) plus 1 or 2 sectors in the ICE trains. It been a while since I checked but I think it started at €89 one way in standard and €129 in first.

          Pretty long journey if you’re heading to eastern Germany though

        • RussellH says:

          The London Special can be an excellent deal. Book well in advance and you can get First for around €30,– more than Second. It does have to be DB all the way (so no Thalys connections out of Bruxelles allowed), but AFAIK you can book to anywhere.

          I have done Leipzig->London and Stralsund->London in First; yes, it is a longish trip, but far more comfortable than flying. No comfortable aircraft seating offered on that sort of distance.

      • RussellH says:

        From what I read, they say that they have not given up, but I think that is now just lip service (sadly, I no longer have any contacts at their Surbiton Office).
        Running through trains from St Pancras to Germany was never the problem. This is, as long as our politicians are paranoid about controlling the physical frontier and so insist on being a complete PITA to anyone wanting to (re)enter the country (rather than using intelligent means to prevent entry of those few who really are undesirable), the fact is that DB will not be able to run a train from Frankfurt or Düsseldorf to London, as they need to make intermediate stops in Köln, Aachen and Liège, as a very minimum, in order to make the service commercially viable.

        • Lady London says:

          @Lumma I did that special from Munich to London in First Class a couple of years ago for 99euros.

    • Graham Walsh says:

      But BA get you there. Thameslink will happily leave you stranded 🙂

  • GOONFACE says:

    I’ve tried these seats on an AirAsia flight and they aren’t bad and do provide some comfort. However, the slightest miniscule touches from the passenger behind is felt, making the whole chair move.

    It also appears that there is better leg room too, not much but enough to notice.

  • Tony says:

    Reckon same as Easyjet and other LCC’s. OK for 2/3 hours.
    New trains coming into service the same.

    • Lady London says:

      There used to be something called “The First Class Sleeper”.
      I have one somewhere. It was originally to help people sleep on long haul flights in Economy seats. It looks like it can’t possibly work. I can’t normally sleep on planes but I slept the 9 hours or so from takeoff in Singapore to landing in Auckland in mine the one time I used it.

      I’m going to dig it out and start carrying it on these new planes now.

  • James says:

    I had the the displeasure of being on BAs 3rd flight of the NEO to Lisbon on Monday . It was a full flight and the experience was grim! Crammed in like sardines and I gave up trying to work on my laptop in the end.

    Thankfully the flight back yesterday wasn’t the NEO!

    I fly ABZ to LHR very frenetic and dread these coming/ seat conversions.

    On a positive note, it was shiny and new!

This article is closed to new comments. Feel free to ask your question in the HfP forums.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.