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Inside British Airways new A320neo aircraft with its super-thin seats and power sockets

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As I mentioned earlier in the week, the first brand new Airbus A320neo short haul aircraft is now in service with British Airways.

This is the aircraft with the super-thin seats in the rear half as well as no video screens and – in Club Europe – no console table.  It has gained power sockets, with full plugs and USB sockets in the first half and USB sockets towards the rear.

I have been sent a few official pictures which give a better impression than the photo I ran earlier in the week.

Here are three shots of the new style seating at the rear.

The first picture is the key one.  You can see from this image how amazingly thin the seats are:

British Airways A320neo


British Airways A320neo


British Airways A320neo

Here are the power sockets, at the front (USB and 3-pin):

British Airways A320neo

…. and at the back (USB only):

British Airways A320neo

…. and one of the two narrow loos:

British Airways A320neo

At the moment this aircraft is mainly operating out of Terminal 3, but more are on the way so you will find yourself on one sooner rather than later.  For Summer 2018, airlineroute reports that you will find the aircraft flying:

  • London Heathrow – Budapest
  • London Heathrow – Lisbon
  • London Heathrow – Madrid
  • London Heathrow – Warsaw


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As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

SPECIAL OFFER: Until 13th June, the sign-up bonus on The Platinum Card is doubled to 60,000 Membership Rewards points – and you get £200 to spend at Amex Travel too! Apply here.

American Express Preferred Rewards Gold

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The Platinum Card from American Express

60,000 points AND a £200 Amex Travel voucher until 13th June! Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital On Tap Business Rewards Visa

Get a 10,000 points bonus plus an extra 500 points for our readers Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

EDIT: Applications for this card are temporarily suspended due to IT issues with the British Airways On Business SME loyalty scheme.

British Airways Accelerating Business American Express

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There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points bonus and a £200 Amex Travel credit every year Read our full review

American Express Business Gold

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Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (87)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Peter K says:

    I sort of sympathise with BA. For the average person they want a cheap holiday/flight and every kilo of weight adds to the ticket price.
    Oil costs are currently low but if they go back to $90-100 a barrel then every kilo more than a LCC adds an extra reason not to fly BA for the average Joe, especially if we get another recession.
    There is also still an increase in there number of passengers every year so by increasing the number of seats pretty flight BA will need less slots/planes which again means lower prices and helps future proof themselves.
    It all comes down to economics and sadly BA needs to compete on price and to attract the average consumer that means going down the route it has gone.

    • Catalan says:

      Here here. Exactly!
      Would all the moaners (who probably don’t fly BA anyway) please step off the plane!

      • Nick says:

        Far from it. I think that you may find that the many people who have made comments on this thread have been flying with BA for many years, some indeed since inception. Heaven forbid, but some of us, including myself, have also flown BOAC & BEA, as well as the likes of British Caledonian, so I think that their comments are worth taking aboard. 🙂

        • Peter K says:

          I get that and wasn’t saying things haven’t got worse, just that market forces have basically put BA in a lose lose position. Either miss out on the mass market or alienate those who are used to better. Which would you choose if in their position?
          Maybe they have chosen the wrong option, but I can understand why they have. And as that is their game plan then Alex Cruz, with LCC experience, no doubt seemed a good choice at the time.

        • Nick says:

          Thanks for the post Peter and, I largely agree with you.

          The problem that I have is that BA have just gone too far in their general cost cutting and, IMHO, this has had, and will continue to have (unless they change their strategy), a negative effect on many of their core customers.

          I personally see most of the issues being down to the corporate’s who make these decisions, who probably just don’t understand the product & services that they offer and their customer base. I see this regularly now also with hotels and the ergonomic layout of rooms. There are now so many negative issues with hotel rooms, within the major chains today, that any regular traveller can point out, yet the people that make decisions about these rooms have probably never stayed in same to appreciate the issues.

          I’m sure that Rob could have a whole new thread on this, so won’t bore you and others any more for now! 🙂

          Anyway, just my view, but I believe it’s also true of many other regualr tarvellers today. 🙂

        • Lady London says:

          Er… @Nick did you really mean some HfP readers have been flying BA since its inception? BA is celebrating its 100 year anniversary next year….

        • Nick says:

          TBH, it really depends on which ‘British Airways’. I was referiing to the ‘new’ British Airways, which was incepted in 1974, incorporating BOAC & BEA, which I thought would have been evident when I mentioned the latter two companies as having flown with previously. 🙂

        • David says:

          Ridiculous comment Lady London.

          Nick mentions British Airways and also BOAC and BEA. Therefore unquestionably he is referring to the British Airways created in 1974.

          Personally I think it would be far more significant for BA to mark 45 years next year, rather than 100 years since Air Transport & Travel Ltd and which went into Liquidation.

          Indeed, I’d further have suggested it would have been better to have marked 30 years since privatisation (1987) last year. But, given we are heading back in the direciton of ‘Bloody Aweful’ – maybe 1974 British Airways is the anniversay to mark.

        • Arnold says:

          frayed anecdotes of yesteryear are rarely worth much credence

  • John says:

    Amazingly thin amazingly tightly packed and amazingly uncomfortable… If I want low cost service and comfort I’ll book with someone who charges low fares…
    BA appears to be the only one who believes that charging premium and delivering low service is sustainable (when they bother at all)

  • M says:

    Catastrophe. Those seats are extremely tight and uncomfortable for any flight longer than one hour. They are much worth than the currently ones. I do find the small BA Logo on the current seat quite chic. The new ones? LCC!

  • Andrew says:

    I’ve yet to be in a BA economy seat where the headrest worked properly. I’m 6’3″ so like to put it up – they always immediately drop back down again.

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