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InterContinental New York Times Square adds a ‘resort fee’

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The InterContinental New York Times Square, a popular choice for Head for Points readers, has become the latest New York hotel to add a ‘resort fee’ to its rates.

According to the website:

The Daily Destination Fee of $30.00 USD plus applicable taxes allows our guest to enjoy: $25 Food & Beverage Credit per day, $15 Laundry/Dry Cleaning Credit per day, Premium High Speed Internet Service, Free Local & International calls, Gulliver Gate Museum pass, VIP pass for discounts at The Shops at Columbus Circle, Time Warner Center

If you use the credit against breakfast then you are almost even, although there are no shortage of places nearby to get a good breakfast for a lot less than $25 (including the diner used in Seinfeld, the name of which I always forget).  You are in more trouble if you have already booked a ‘bed and breakfast’ rate as you are then arguably forced to eat in at night.

This fee is not made clear on until the final booking page.  Given that taxes are also excluded from the headline price, it is now getting a bit silly.  You have the IHG website quoting you $620 per night which suddenly becomes $750 per night when taxes and the ‘destination fee’ are added.

Meanwhile, the lawsuit between IHG and the hotel owner is continuing.  The landlord wants to dump InterContinental as the operator but IHG is resisting this.  I would be wary of making any cash bookings for this hotel well in advance.

The other InterContinental in New York, The Barclay, does not have a ‘destination fee’ (yet?).

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Comments (95)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Sandgrounder says:

    I stayed in the Indigo Leicester Square at the beginning of April. From a room size point of view, the value wasn’t great I suppose. However, having a balcony overlooking Leicester Square was quite a novelty, if a little bit noisy.

  • David says:

    Seinfeld’s diner is called Monks on the show, and Tom’s in real life. “Not that there’s anything wrong with that” “No soup for you!”

    • Michael Jennings says:

      It’s on the Upper West Side though – 112th and Broadway – not very close to Times Square. The restaurant that Suzanne Vega is singing about in “Tom’s Diner” is the same restaurant, which makes the name easier to remember.

  • Ken says:

    What about tier points? Can you earn BA tier points if you book through the Vueling website?

  • TripRep says:

    Didn’t Vueling also fly from Newcastle? Guess they must have pulled that route.

    • Stuart says:

      Dropped before it started really. There was very little publicity about it and EasyJet already had the route established. Probably a bad move from them to try and compete

  • C F Frost says:

    OT. Given the recent PRG conversion from charge to credit, might there be any change to the maxim of a maximum of 2 credit cards and 2 charge cards being held simultaneously? Presumably there are many of us who now hold 3 credits by virtue of the recent change – but for new applications? Apologies if have missed elsewhere in comments.

    • TGLoyalty says:

      Existing charge card customers stay on the charge card. Only new customers will get the credit version.

      The 2 charge 2 credit card rule isn’t really enforced. If you were rejected possibly you could offer up the credit limit on your existing cards in exchange for the same limit on a gold credit? Overall exposure for Amex is the same.

      • JP says:

        That rule hasn’t been used for years by Amex. I was hit with it over 5 years ago once. I have had way more than that many times in the last few years at the same time.

        • Lumma says:

          Can confirm that I’ve just gotten the new Gold credit card despite having two other AMEX credit cards.

          What I don’t understand is their eligibility checker. They gave me a 5/10 score for being accepted for the Gold, but the scores for the other cards didn’t seem to make any sense; 9/10 for platinum, green, basic and BA premium, 6/10 for BA blue and SPG and just 3/10 for nectar.

  • Anna says:

    All hotels taxes and fees advertised in Europe are legally required to be shown alongside the headline price. It’s not clear whether Rob’s referring to prices advertised within the US, but not showing the extra charges at the end is not permitted here. I have noticed that adds the taxes separately for US hotels, but quotes the full price from the start for European ones, presumably to be complaint with the relevant regulations.

    • John says:

      The extra charges always need to be shown *at the end*, but in the EU you are supposed to show all extra charges from the beginning.

      Strictly speaking, I would have thought the only thing which matters is whether the hotel is being advertised to a European customer rather than where the hotel is. Anyway, Hilton appears to be complying with the GDPR worldwide.

      • Sussex Bantam says:

        GDPR is nothing to do with pricing transparency – if it only it were as simple as that !

    • Nick says:

      The US is decades behind the developed world in some ways, and this is one of them. Sharp pricing practices are just part of the culture.

  • Boi says:

    OT re platinum travel insurance:
    1. Do I need to book all on the platinum card to be covered: flights, car and hotels?
    2. Am I right in thinking if I get my sister a supplementary card she and my family will all be covered?
    3. If I book flights, car and hotels on PRG then upgrade it to platinum will cover kick in or do I wait for upgrade before booking?

    • Rob says:

      Full cover requires you to pay with any personal Amex card. Big stuff eg medical is covered regardless.

      • Gin and Tonic Please says:

        Not quite *any* personal Amex card – needs to be issued by Amex themselves, so Lloyds/MBNA/etc don’t count.

      • Tom says:

        Related to this, I am going away with friends. They have booked and paid for the hotel. I have paid for my flights with my Amex. Am I covered?

        • Rob says:

          You are not covered for tiny stuff in the hotel (is there anything under this category?). You are covered for tiny stuff, eg delayed departure compensation, for the flight. Big stuff is covered regardless.

    • Tom Cook says:

      I always wonder about this – book and pay on the BAPP I presume that means I’m covered with my Plat?

  • Robert says:

    Hate these “resort fees” that are now being added to most hotel chains in NYC. Up until recently this was just a Vegas thing.

    CP Times Square added this a while ago (at least a year now) and to be fair, you get better value out of it at the IC.

    • Matt says:

      I’m staying at the IC Barclay in 2 weeks for 3 nights. Fingers crossed they don’t introduce the fees before then. However if they are introduced, does anyone know what my rights are if the fees didn’t exist at time of booking?

      • John says:

        You shouldn’t have to pay anything that wasn’t part of the agreement when you booked

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