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InterContinental New York Times Square adds a ‘resort fee’

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The InterContinental New York Times Square, a popular choice for Head for Points readers, has become the latest New York hotel to add a ‘resort fee’ to its rates.

According to the website:

The Daily Destination Fee of $30.00 USD plus applicable taxes allows our guest to enjoy: $25 Food & Beverage Credit per day, $15 Laundry/Dry Cleaning Credit per day, Premium High Speed Internet Service, Free Local & International calls, Gulliver Gate Museum pass, VIP pass for discounts at The Shops at Columbus Circle, Time Warner Center

If you use the credit against breakfast then you are almost even, although there are no shortage of places nearby to get a good breakfast for a lot less than $25 (including the diner used in Seinfeld, the name of which I always forget).  You are in more trouble if you have already booked a ‘bed and breakfast’ rate as you are then arguably forced to eat in at night.

This fee is not made clear on ihg.com until the final booking page.  Given that taxes are also excluded from the headline price, it is now getting a bit silly.  You have the IHG website quoting you $620 per night which suddenly becomes $750 per night when taxes and the ‘destination fee’ are added.

Meanwhile, the lawsuit between IHG and the hotel owner is continuing.  The landlord wants to dump InterContinental as the operator but IHG is resisting this.  I would be wary of making any cash bookings for this hotel well in advance.

The other InterContinental in New York, The Barclay, does not have a ‘destination fee’ (yet?).


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Comments (94)

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  • BP says:

    It could be worse than $30. Westhouse NYC charge $47 plus tax per adult nightly fee. I almost booked it until I seen that!!

  • Ben says:

    Does BA silver status get you higher baggage allowance on Vueling?

  • Cate says:

    SPG I think are big offenders for adding costs onto the headline price throughout the booking process. It comes over as dishonest and manipulative and a sure way to stop us completing a booking with them.

    Doesn’t this come under a breach of an advertising standard?

  • Andrew says:

    “Scriptwriter”, “Backstage” & “Auditorium” Rooms…

    Oh dear.

    Did anyone stay at the Victoria & Albert in Manchester when it had themed rooms based on Granada Studio productions? Room 221 was quite cool with the flickering carriage lamp and Sherlock Holmes theme.

    On the other hand, the Mrs Merton Room, that I ended up in one night was just creepy. Doilies, a picture of “Malcolm” by the bed… The lifesize framed poster of “Mrs Merton” hugging Peter Stringfellow on the wall was quite something to wake up to in the morning.

  • Stuart says:

    I see Vueling has been upgraded from “IAG’s low cost carrier” to “BA’s sister airline” or more likely BA has dropped!! 🙁

  • Geoff says:

    Re taxes on resort fees, I guess if the taxes are lower of the ‘fee’ part, it is like eBay listings that show £1 for the item and £20 for postage, to avoid auction fees.

    Can you aggregate these ‘per day ‘fees, or do you have to wash one shirt each day?

  • Dave says:

    Off topic Rob but according to SPG on Flyertalk it’s been confirmed that people (like me) with Marriott Gold through a status match from SPG Gold that have through Amex Platinum will only be matched to the new Gold status in the programme from the start of August rather than at the end of the year as had been suggested elsewhere.

    Have you heard anything either way? Be good to know for sure before I cancel all the Marriott stays I have booked!

  • Nicky says:

    I am gobsmacked that the IC Times Square has the audacity to charge a resort fee. I stayed there 2 years ago at New Year. Upon arrival they couldn’t find my reservation and then things went down hill from there. The room obviously hadn’t had a thorough clean in about 5 years – it was disgusting but they couldn’t move us because it was New Years Eve: They closed the restaurant for a party, but you could buy a ticket for $250pp (not warned of this when booking). It would take too long to write everything that happened, suffice to say they couldn’t pay me £750 to stay there again. Let’s just say that I did get my money back for the 4 miserable days I was stuck there. Oh and breakfast for two (they gave me vouchers to shut me up) came to about $70 per day for a naff cooked buffet and automatic servers tip) Now I stay in a DECENT hotel in NY. Resort fees are a scam.

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