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InterContinental New York Times Square adds a ‘resort fee’

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The InterContinental New York Times Square, a popular choice for Head for Points readers, has become the latest New York hotel to add a ‘resort fee’ to its rates.

According to the website:

The Daily Destination Fee of $30.00 USD plus applicable taxes allows our guest to enjoy: $25 Food & Beverage Credit per day, $15 Laundry/Dry Cleaning Credit per day, Premium High Speed Internet Service, Free Local & International calls, Gulliver Gate Museum pass, VIP pass for discounts at The Shops at Columbus Circle, Time Warner Center

Intercontinental TImes Square adds resort destination fee

If you use the credit against breakfast then you are almost even, although there are no shortage of places nearby to get a good breakfast for a lot less than $25 (including the diner used in Seinfeld, the name of which I always forget).  You are in more trouble if you have already booked a ‘bed and breakfast’ rate as you are then arguably forced to eat in at night.

This fee is not made clear on ihg.com until the final booking page.  Given that taxes are also excluded from the headline price, it is now getting a bit silly.  You have the IHG website quoting you $620 per night which suddenly becomes $750 per night when taxes and the ‘destination fee’ are added.

Meanwhile, the lawsuit between IHG and the hotel owner is continuing.  The landlord wants to dump InterContinental as the operator but IHG is resisting this.  I would be wary of making any cash bookings for this hotel well in advance.

The other InterContinental in New York, The Barclay, does not have a ‘destination fee’ (yet?).


IHG Rewards update – August 2021:

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New to IHG Rewards?  Read our overview of IHG Rewards here and our article on points expiry rules here. Our article on ‘What are IHG Rewards points worth?’ is here.

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Comments (95)

  • Doug M says:

    I recently did a US West Coast holiday and ditched the 3 nights planned for Vegas for San Diego. This was because the resort fees when browsing for hotels annoyed me so much. Maybe wishful thinking on my part but I think they need to be careful, I paid more to stay in SD overall than I would have for LV, but became so fixated and angry about resort fees I just didn’t care. There’s a huge psychological negative in compulsory added extras, and over time that cheating mentality creates very poor customer value perception. If it’s a resort, lots of pools, activities, I can just about tolerate them, although still think a price should be a price, but city hotels and non resorts adding these charges is straight forward gauging. How long before you get metered water and “did you want a bed in that room?”

    • Rob MC says:

      You’re forgetting about the money you win on blackjack in the casinos making the trip free!!

    • Robert says:

      While I hate the resorts fees as much as you do, it would not stop me visiting Vegas is I had to or wanted to go, and I don’t thing they are suffering as a result of these fees either.

  • Peter K says:

    I did an e-rewards survey the other day about why I would/wouldn’t visit the US and particularly NYC. I said that one of the biggest reasons I wouldn’t was “resort fees” in hotels.
    Unfortunately, too many people do pay them so they are likely here to stay.

  • Craig says:

    I can highly recommend the Indigo in Kensington, 40000 points a night, right next to Earls Court tube station which is 7 stops from Leicester Square. Excellent cooked to order breakfast.

    • JamesB says:

      +1, I got a great suite there. The character of the building and the decor gave it a very homely feel.

  • Phil says:

    Man, those rooms look tiny! You can barely walk around the bed. And as for the clothes rail in lieu of wardrobe…

    The reviews, if they are to be believed, are mostly favourable – but I am not tempted.

  • Donald Trump says:

    OT – Is anyone attending the FTU London event this weekend?

  • Cate says:

    Nope, we’ve actually rescheduled a booking so we won’t be there the same time.

  • Ammar says:

    OT – I Have a Ambassador Complimentary Night certificate, which is expiring in Dec, can i sell it on ebay for someone else to use? Do they ask for it with the booking at check in as it has my name written down along with member number so not sure if someone else can benefit from it?

    • Kathy says:

      Yes they ask for it at check-in, so you can’t sell it.

    • Anna says:

      Don’t you have a relative who might be able to use it?

    • Matt says:

      December is ages away! Why not use it as it’s the premier benefit of ambassador and the key reason for paying for membership?!

  • Leo says:

    OT: Currently sat in the Plaza Premium Lounge in T5. It’s actually quite full! there are seats together but we had to look. Even so it’s much nicer than the Galleries lounges IMHO. I like the proper bar. and the staff seem happy enough – stunning views. I won’t miss Silver quite so much now.

    • Simon Schus says:

      I had a good visit here a few weeks ago 🙂 Sunday morning – about 60% full but much quieter. I didn’t bother with the BA Lounge until we after we trundled to Terminal (concourse?) 5B

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