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Review: Starling Bank and its 0% FX fees debit card

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This is our review of Starling Bank and their 0% FX fees debit card.

The Starling Bank website is here but you need to download their app if you want to open an account.

Why should I get a 0% foreign exchange fee card for travelling?

As the Lloyds Avios Rewards Mastercard is no longer available to new applicants, there are no travel rewards credit cards which offer fee-free overseas purchases.

If you use a rewards credit card when travelling, you will incur a fee of 3% on everything you buy. This can never be justified by the miles and points earned on the transaction. It may be justified if you need to hit a spending target to trigger a sign-up bonus or a voucher such as the British Airways American Express 2-4-1.

Over the next week or so we are looking at a few no and low FX fee options. We reviewed Tandem a few weeks ago (click here). Here is our review of the WeSwap Mastercard travel money card and here is our review of Revolut.  We will also be looking at some 0% credit cards.

All of these products have different features – there is no ‘right’ answer. Some are more fiddly than others, some are prepaid cards and some are credit cards, some have added benefits such as 0% interest on purchases.

If you DO want to earn miles and points from your foreign spending, the best option is Curve Card. Curve is free and has a 1% foreign exchange fee (2/3rd lower than most cards). It recharges your purchase to any other Visa or Mastercard you own in Sterling. This means you earn miles and points on the underlying card without paying the usual 2.99% foreign transaction fee. Curve Card will pay you £5 for trying it outread our article here.

What is Starling Bank?

I wasn’t planning to write about Starling Bank as part of this series of articles, but a number of people mentioned it in the comments to the Revolut review so I thought I would take a look.

Starling Bank is effectively where Revolut wants to be, but isn’t yet.  It is a full ‘online bank on a debit card’ and unlike Revolut has full FSCS compensation up to £85,000 if the company goes bust.

Starling won ‘Best British Bank’ and ‘Best Current Account Provider’ in the 2018 British Bank Awards.

Some of the services offered by Starling Bank will be familiar to Revolut or Monzo users:

0% foreign exchange fees when you use your Starling Bank debit card outside the UK

no cash withdrawal or foreign exchange fees when you use your card at an ATM abroad

you can send money via their app in 19 currencies to bank accounts in 37 different countries

the card and account are free

There are also some interesting additional features:

Starling Bank pays you interest on the credit balance on your account (0.5% up to £2,000 and 0.25% between £2,000 and £85,000)

It has high ATM withdrawal limits (Revolut has a £200 per month cap on the free card, Starling has a £300 per day limit I believe)

You can apply for an overdraft (interest applies) which will allow to spend even when the money pre-loaded onto your card runs out

Works with Apple Pay and Fitbit Pay

Other features include the ability to lock the card from within the Starling app if it is lost or stolen.

Starling Bank is a fully licensed bank.  You can, if you wish, pay your salary onto your debit card or ask friends and family to send money to your card using the standard sort code and account number format.

You can also set up direct debits and standing orders to be paid from your Starling balance, because this is a ‘proper’ online-only current account.

There is one other additional feature of using Starling Bank as opposed to taking cash withdrawals abroad from a credit card.  ATM withdrawals via a credit card can show on your credit file and some potential lenders may take a negative view of this (they may think you are desperate for cash).  As Starling is taking money from your own credit balance, it will not show on your credit file.  Revolut will also not leave a trace on your credit file but they limit ATM withdrawals to £200 per month.

Conclusion

This is only a brief overview of what Starling Bank has to offer.  I have no experience of it myself but a lot of HFP readers were very positive about it in their comments to the Revolut article.

It is important to note that this is a ‘proper’ current account.  You can, of course, download the Starling Bank app, open an account to get the debit card and use it purely for travel purposes, but you will end up with a 2nd current account in your name.

There is no obligation to pay your salary into Starling however.  You can fund your account via the app using a debit card from your main bank.

As this is a travel site, I don’t want to go into the specifics of how Starling Bank works as a current account provider.  What we can say is that – with 0% fees on foreign spending and cash withdrawals – it ticks the two main boxes you want in a card to use abroad.

If you are not willing to use Starling Bank as a full current account, you may find a product like Revolut (albeit that Revolut is also transitioning into being a ‘proper’ current account and has a low ATM limit of £200 per month) or a standard 0% foreign exchange credit card cleaner. Remember that as your Starling card is a debit card and not a credit card, you do not get Section 75 protection if you have problems with any item purchased abroad.

If you currently use Starling Bank, please let us know via the comments how you find it.

The Starling Bank website is here if you want to find out more.  To apply, visit the website and enter your mobile number on the home page – you will sent a link to download the app.

Comments (117)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Liam says:

    I have both Revolut and Starling. What I like about Revolut is that I can (if I want to) build and maintain a balance in another currency and effectively buy now for future spend at the interbank rate. This has helped me a few times recently with the fall in the value of the pound. It’s fair enough I would have no fees paying in USD using Starling today, but had I bought those dollars 3 months ago I’d be in a better position even taking interest into account due to the drop in the pound since.

    I also find the interbank rate is often superior to the MasterCard and certainly the Visa exchange rates.

  • Dave H says:

    Another +1 for Starling, I have been pre loading my Halifax Clarity card and withdrawing the cash upon arrival at my destination but there is a risk involved, so I looked around for an alternative. The account was easy to open and manage, and I have received my usage alerts on my phone before the ATM has produced my receipt!

  • Mikeact says:

    With the memory failing (!) I could do with an easy to look at comparison guide of all these cards which I also have…..must be getting on for a dozen or so. So I guess I’ll have to sit down and make a start, taking particular account of any negative comments made on here.
    Meanwhile, it’s Curve and Lloyds next week for us.

  • Mark Phillips says:

    I managed to get the Lloyds Avios cards in branch before it was finally closed to new applicants. Rob – do you have any indication on how long existing cardholders will be able to keep the cards?

  • melonfarmer says:

    I took Curve, Monzo, Tandem, WeSwap (£15 free on Wuntu), and Barclays (debit) cards when I went to the US recently.

    Tandem was fine for anything that could go on a credit card (0% FX).

    However, for cash withdrawals/ATMs of <$100 it was cheaper to pay Barclays' FX fee (2.75%) and use their affiliation with Bank of America than use any of the fintech solutions due to the ATM fees e.g. Nevada State Bank charged $3 per use and Wells Fargo charged $5.

    It may only be a couple of dollars here and there, but don't automatically think that fintech banks are the best option.

    • mark2 says:

      The Barclays Premium Travel credit card has zero FX on purchases and ATM and no interest If paid off on normal day.

    • Lumma says:

      I found in Boston last summer that Chase ATMs didn’t charge anything when withdrawing cash where others charged up to $5 with my Starling account.

      Not that you really need to withdraw any cash in the USA

    • Genghis says:

      I’ve been in US for a couple of weeks now and must have only spent about $10 in cash. Cash isn’t really needed.

      • Crafty says:

        Tips at bars surely? And buying MetroCards in NYC was much less of a faff using cash.

        • Genghis says:

          All goes on card on the places I go to anyway. Enter 5 x 6s as zip code on MTA machines to pay by card

    • Alan says:

      Thats interesting about Barclays card. We have a standard Barclays account but I was not aware of any tie up with Bank of America.
      Does this tie up mean that if we withdraw cash in, say , New York from a Bank of America cash machine that we don’t get charged to use the machine (although the foreign currency fee will still apply)?

  • Richard says:

    The benefit of withdrawing cash abroad doesn’t have much of a future in my opinion, given the increasing ease of using contactless credit cards for small purchases and the likes of Uber instead of cabs. Only likely to be needed for tips in the future.

    • Rob says:

      I agree. In the places I tend to go you don’t use it. I think we took out £100 in Sweden at Easter and came back 12 days later with £25 (because idiot me forgot to settle part of the hotel bill with it) and if we hadn’t spent a lot in a market (where the traders were equally happy to take cards) we wouldn’t have used more than £20.

      • John says:

        Many Swedish hotels don’t accept cash any more! I bring excess SEK to Thailand where it can be exchanged at Superrich in BKK for THB at spot rate

    • John says:

      Depends where you go, cash is not going away any time soon in places such as the Caribbean, South America, Africa, some parts of Asia, even Germany and Spain

      • RussellH says:

        Particularly Germany. Big cities, yes, you can often pay with cards thre. Small towns and villages? No way!

        Even where places do take cards, they only accept GERMAN debit cards, not Visa / Maestro Debit M/card.

        Small Gasthöfe (inns etc), even quite posh ones, often simply have no easy way of accepting card payments for food and drink.

        Switzerland used to be even more extreme when I lived there – cash was really the only possible way of paying, even in upmarket shops. But it has changed, in ways that Germany has not.

        • Alan says:

          I was very surprised when we holidayed in Germany a couple of years ago that my cards were not widely accepted. Good job I could withdraw some cash on my credit card.

    • the_real_a says:

      Not really true if you visit Asia. The continent is very much a cash society. The places that do accept cards typically also add 3% to the bill.

      • Jamie says:

        Likewise in Australia – many hotels there add c.2% fee to the bill for credit card usage.

        • guesswho2000 says:

          They do, in fact card surcharges are everywhere in Australia (I had to pay 2c to pay by card in WHSmith in Brisbane to buy a can of Coke a couple of weeks back), but Aus is definitely not a cash society. In fact Paywave is pretty much the norm for everything, the limit being $100, so you can actually make meaningful transactions, like a tank of petrol!

          I even went to a beer festival in Melbourne on Saturday – no cash permitted, everything was credit card only.

        • Alan says:

          Although AIUI it’s only if paying at checkout, prepaid rates don’t appear to attract the surcharge.

  • Memesweeper says:

    I got Starling and ‘switched’ my current account from Nationwide. Cash deposits aside, it is superior to any other bank I’ve dealt with. The app is for me a perfect way to manage my money. It used to be a bit flawed if you needed to make transfers out to the same bank account but with different references (think Amex card repayments) but that’s fixed now.

    I also have Curve and Revolut. But these are niche, and outside of the regular traveler/points collector markets are hard to justify. Starling feels like a full banking service and I could confidently recommend it to anyone who is comfortable doing all their banking via a mobile app. They even support Apple Pay. All my income goes it, and all my payments go out, via Starling.

    I’m keeping my HSBC for the Premier benefits.

    I’m keeping my Curve for some payments I’d like to make hit a credit card not directly a bank, plus my £200/month cash withdrawal.

    I’m keeping my Revolut but no longer using it so much.

    My referral code is D5BAWD6J – if you use this you might get signed up to their service a bit faster, and I get a heart-shaped icon appear in the app. Sadly no free fivers like Curve! I want to see them succeed so if you sign up why not try it as a main account and not just a means to get cheaper cash abroad?

    • Memesweeper says:

      One downside: occasionally they take the service down for maintenance for a hour or two on Sunday night/Monday morning. I’ve not tried to use the service then so don’t know if that’s everything down or just ATMs or card payments. Might be an issue if you’re in another time zone I guess, but they do provide warnings ahead of time.

    • Alan says:

      Can you pay cheques in to Starling? I know its getting less of an issue but we still do get some.

  • Simon says:

    I have Starling. Can’t fault their app or support, and very easy to move money into it from my main current account’s app while overseas, and then withdraw that (needs a little bit of planning, but I move a chunk over while waiting to fly and then keep an eye on it). Reasonable current account interest rate too.
    The 0% on foreign withdrawals isn’t a no-brainer because of the ATM fees commonly found overseas. I keep it as a back-up to curve which has become indispensable. Also means I have been able to close my longstanding PO credit card which I only used overseas, which helps the credit rating a bit.

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