Bits: 90000 Iberia Avios starting to arrrive, five UK Marriott hotels leaving, more Dubai services cut

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News in brief:

90,000 Iberia Avios are starting to arrive

Avios from the Iberia ‘9,000 Avios for booking any flight (up to 90,000 Avios)’ promotion last weekend started to drop into accounts last night.

See the screenshot below courtesy of Flyertalk.  Now we need to see how convertible etc they are  …..

If you missed the deal, you can read the details in this HFP article.

I will do an article on good value Iberia redemptions – assuming you intend to spend them inside Iberia Plus to avoid your account going negative – in the next day or so.

90000 Iberia Avios
Five UK Marriott hotels to leave the chain

Five UK Marriott hotels are leaving the chain in two weeks, despite being included on the new points pricing list from August!

These are:

  • Sunderland Marriott
  • Newcastle Marriott Gosforth Park
  • Hollins Hall Marriott Hotel & Country Club, Shipley
  • Meon Valley Marriott Hotel & Country Club, Southampton
  • Sprowston Manor Marriott Hotel & Country Club, Norwich

The last day that these hotels will operate under the Marriott brand is 18th July.

These hotels were recently for sale – I don’t know if a deal was concluded.  You can see the glossy brochure here (PDF) which is an interesting read.   The removal of the Marriott branding is being described as a positive to give the buyer a clean sheet.  Thanks to Martin for this.

Royal Brunei drops London to Dubai

More London to Dubai service cuts

We reported last week on the decision by Virgin Atlantic to drop its Heathrow to Dubai service from March 2019.

Royal Brunei is also dropping its Heathrow to Dubai service from 28th October.  Since 2004 the airline has flown to Dubai and stops before continuing.  From the Winter timetable this will become a direct London to Brunei service, leaving Heathrow at 17.05 and arriving at 14.40 the following day.  This will apparently be the first ever direct flight between London and Brunei.

You can find out more on the Royal Brunei website here.

(Want to earn more Avios?  Click here to visit our home page for the latest articles on earning and spending your Avios points and click here to see how to earn more Avios from current offers and promotions.)

How to spend your 90,000 Iberia Plus Avios - as you can't move them to BA (Part 2)
New Avios hotel partner (at a generous 3 Avios per €1) -
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  1. Charles says:

    Hi Rob – it would be great if you are able to influence Iberia on this.
    I booked 2x IB long hauls using the promotional Avios and getting the fully refundable tickets early this morning. Only to receive an email this evening suggesting that the tickets are not refundable after all. It seems a bit mean to change the terms after the booking is made.
    Called the call centre who say that the Avios are actually refundable via email but not over the phone. Would be great to have some reassurance on this.

    • That’s not what the email says. What it says is if you cancel after 1st December, the Avios won’t come back – which is fine, because 1st December is when they expire. If they didn’t do this, everyone would just book a redemption on 30th November and cancel on 2nd December to get around the expiry rule.

      • G1712 says:

        Would it be possible to book flights for say autumn 2019 but then amend dates slightly post 1st December 2018 cutoff? I need to be in New York next autumn but unsure on exact dates yet! Thanks

  2. Is it just me? or some people still havent had their avios posted to their IB+ accounts? Im still waiting on them and see what I am able to do with them

  3. CountryKerry says:

    So my Avios posted today (booked 4 flights on the first day, and 6 on the final day).

    I also asked about transferring 5k Avios in from BA or Avios as I have a booking in mind that needs 95k Avios. Neither works via Combine my Avios, but, the agent added 5k Avios there and then.

    I can not fault Iberia on this. I rang, was put through almost immediately and the agent instantly saw the fault lay with them and then offered 5k Avios to fix it. On top of this, the agent then made the booking with me on the phone, negating the website and disregarding the telephone fee.

    I have never dealt with Iberia before, but as far as customer service goes, that was 10/10.

    • wow – that’s the opposite of the experience i had with a few different staff last week !

  4. Need an expert view, can’t get thru to IB. I used my 90k + some I already had to book a QR flight. Now I may need to change the date. Do IB offer the 24hr refund on these tix and what’s my downside.

    Some wording from my ticket suggests there is nothing changeable or refundable on a QR flight!! I don’t have any IB or BA codes on my Flights to Asia. Does the below seem right?

    Permitted before flight departure with a surcharge of €25. Only permitted on IB, YW, I2 and BA flights (except flight series 5xxx).

    refund (in each direction)
    Permitted with a surcharge of €25 up to 24 hours before the departure of the first flight on the ticket, as long as this does not include any IB5XXX flight. Refunds only permitted on flights with codes IB, YW, I2 and BA, unless the code for one leg is IB and the code for another leg belongs to another partner in the programme.

  5. Bagoly says:

    I was able to transfer in with CMA on my account.
    On my wife’s account we got not “Combine my Avios is not working” but “You can’t use Combine my Avios with this account. Please contact us”.
    My account has significantly more historic activity than hers (no flights).
    So perhaps accounts with less activity are being treated differently.

    Booked the two of us to Havana on her account and back on mine – there are still many days with 2 in Business available. All in cost about £500 each – even cheaper than a QR sale!

  6. The transfer out of Iberia is def turned off now as I just tried and it won’t let me transfer my pre promotion points out to Avios or BAEC accounts! And my account is older than 6 months old and had points in it already!

  7. Sapiens says:

    Obviously I do not accept Iberia unilaterally changing the terms of my purchase AFTER the purchase, without my consent….

  8. IB call center confirmed that award tix books thru IBERIA but flying on a partner airline are non refundable and non changeable. That’s harsh! Buy they said (in my case) Qatar has “taken the Avios and we can’t get them back”.

  9. If anyone is stuck with iberia points they can’t move to their ba account and wishes to sell them to me for my Iberia flight bookings at .55p a mile my number is 07894545078

    • I’m happy to buy quite a lot at 0.65 per Avios at 07857559865. Thanks!

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