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Has a 2nd Lloyds Avios Rewards upgrade voucher appeared in your Avios account?

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I’ve had numerous emails from readers in recent days who have found a new upgrade voucher appearing in their avios.com account courtesy of their Lloyds Avios Rewards credit card.  

If you didn’t get an email telling you it was there, it is worth checking anyway.  It will say:

Lloyds Bank Avios Rewards Upgrade Voucher
Valid from 29/09/2018
Expiry date 31/10/2019

It isn’t clear what is happening here, but it is a widespread situation.  My best guess is that this is part of the process of closing down the current cards.

Or, of course, it could be a mistake.

Lloyds was struggling to find a sensible plan which would allow them to close the cards.  They are being forcibly replaced with ‘next generation’ Mastercard-only Lloyds Avios Rewards credit cards which are substantially different from what you have now.

The new Lloyds Avios Rewards Mastercard will offer:

No annual fee

0.4 Avios per £1 you spend in the UK

0.8 Avios per £1 you spend outside the UK

0.4 Avios per £1 transferred on a balance transfer (this is a new benefit – Lloyds Duo Avios cardholders used to get Avios on balance transfers but Lloyds Avios Rewards cardholders did not)

….. plus an extra 25% bonus for Club Lloyds current account holders.

The bad news is:

There will no longer be a generous Amex card option

Overseas spending is no longer free – you will pay 2.99% on FX spend

There will no longer be an upgrade voucher

Because most cardholders will have their old card closed part-way through their membership year, it would be unfair to stop them getting a final upgrade voucher.

Lloyds may have decided that the cleanest thing to do is to give every cardholder their current year voucher.  It may also be a gesture towards Avios Rewards cardholders who are annoyed by the loss of 0% FX fees and the voucher.

Perhaps you should spend it quickly, though, just in case it is an error.


Want to earn more points from credit cards? – April 2024 update

If you are looking to apply for a new credit card, here are our top recommendations based on the current sign-up bonuses.

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the best of the other deals currently available.

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers:

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending.

Barclaycard Select Cashback Business Credit Card

1% cashback uncapped* on all your business spending (T&C apply) Read our full review

Comments (147)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Andy says:

    I had 2 but I thought it was because I had spent more than £14k on my card this year. Anyway phoned up to use them 2 days ago and although the terms say you can only use one per booking I was allowed to use both. LAS next September for 2 in Club total 130000 avios and just over a grand for the exact dates I wanted.

    • Anna says:

      Yes I used 2 about a month ago to book 2 outbound then 2 return legs, they have all appeared on the same booking reference. I think if you book by phone they have a lot more flexibility with what you can and can’t do.

    • Mark says:

      Do the terms say that? We used two on a booking for two to Tokyo earlier this year, upgraded to Club World in both directions.

  • JP says:

    I’ve received one unexpectedly! Thanks for the heads up Rob 🙂

  • TripRep says:

    Cool, extra upgrade voucher.

    Thanks for the heads up Rob

    Now, how likely is it that they will stick?

  • TripRep says:

    Anyone know the T&C’s on the upgrade vouchers ie, can you book for another family member even if you do not travel yourself?

  • MR MATTHEW TAYLOR says:

    Mine’s there too! (And I only just spent my last one, last week.)

  • Mark says:

    No extra voucher here, though I earned one from passing the £7K threshold about a month ago, valid until the end of September next year.

    An extra once would have been quite useful for a return flight for two…

  • MP says:

    Just checked and I’ve got one in my account as well, so thanks for the heads up, Rob!!! 🙂

  • rams1981 says:

    I’ve spent more on my Lloyd’s than I thought – £15k since opening but only 1 voucher, shame.

    Still it’s made me realise I’m still getting 2 Avios per £ so still the best Amex for me to use for now.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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