Flybe increases its Avios earn rate by 50% – and the Flybe Avios scheme goes live

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It is now four years since Flybe abandoned its own reward scheme and adopted Avios as its reward currency.

Flybe recently hired a new Head of Loyalty (ex-Avios) and he appears to have set about making immediate changes.

From 1st October, you are earning 50% more Avios on most Flybe tickets.

Historically the cheaper ‘Just Fly’ and ‘Get More’ ticket types on Flybe earned 2 per £1 / €1 spent. ‘All In’ flexible tickets earned 4 per £1 / €1.  That distinction has now gone and all tickets now earn 3 Avios per £1 / €1 spent on the fare (excluding APD).

For clarity, this new rate applies to ALL flights taken from 1st October irrespective of when you booked them.  If you receive the old rate of 2 Avios per £1 then you should drop Flybe a note.

As well as the base fare, you can also earn Avios on whatever you pay for hold luggage, standard and extra leg room and preassigned seating.

3 Avios per £1 is generous, in my view.  On routes where Flybe and BA compete at London City, you are likely to earn more Avios taking Flybe given that the cheapest British Airways economy tickets only earn 125 Avios!  You won’t earn tier points on Flybe however.

You can find out more on the Flybe website here.

Flybe and earning Avios

The Avios / Flybe loyalty scheme is now live

Flybe has now launched its own co-branded Avios scheme, operating off the avios.com platform.

You can only credit a Flybe ticket to an avios.com account (Flybe, AerClub or Vueling Club) and not to British Airways Executive Club or Iberia Plus.  Any account starting 3081xxxxxxxxx will work.

You can now open an avios.com account via Flybe.  Following the link on the Flybe website here to register.

Membership is only available to UK, Isle of Man and Channel Islands residents.

You end up with two sets of details, one to get into flybe.com and one to access avios.com.  Your avios.com account will look like this – note the Flybe logo at the bottom:

Flybe launches its own Avios scheme

Your Avios can be transferred to British Airways using the ‘Combine My Avios’ function on ba.com or avios.com.

Children cannot earn Avios via Flybe because avios.com does not allow children to have accounts.

When do I receive my Avios?

Here is an interesting one. Unlike every other airline I can think of, you only receive your points when you have flown your return journey. The outbound points will not be posted after the flight.

If you miss one flight on your itinerary, you will forfeit your Avios points for the entire trip.

There is an impressive catch if your points do not post.  You can only claim missing Avios between 30 and 40 days from when you took the return flight.  Claims made before 30 days, or after 40 days, will be dismissed. Flybe really needs to get a grip on this.  Leaving a window of just 10 days when you can submit a claim for missing points is frankly silly.

(EDIT: Flybe tells me that this will be changed soon but requires some broader IT work to be completed first.)

PS. Here is the new Flybe livery launched a few weeks ago:

Flybe increases Avios earn rate

Conclusion

I’m pleased to see Flybe boosting their Avios earn rate.  If nothing else, it produces fresh competition for British Airways on routes where they compete.

Remember that Flybe now flies from Heathrow to Aberdeen and Edinburgh.  I reviewed the Flybe Heathrow to Edinburgh service, which departs from Terminal 2, here.

If you want to know more about Flybe’s participation in Avios, their Avios page is here and there is an updated FAQ here.

Thanks to Jen for this.

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Comments

  1. Ah, Fly Maybe…
    I have to use them as no other airline flies the route. They’ve not credited me any Avios without prompting and I now diary the 10 day window to claim. Their app is rubbish and they’ve taken out the auto checkin machines at at least 2 airports I fly through regularly, so it gets more difficult to check in. Not exactly customer orientated.

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