In this article I want to look at who can use the spas in British Airways departure lounges, and how you can book a treatment.
As part of its lounge offerings, British Airways operates a network of Elemis Spas in conjunction with Elemis, a British spa and skincare brand.
The spas are located within British Airways departure or arrivals lounges, only accessible to customers travelling in business class, first class, or those who hold Executive Club Silver or Gold status. Elemis Spas are found at London Heathrow and New York JFK Airports in the following locations:
Terminal 5A South lounge
Terminal 5B lounge
Terminal 5 arrivals lounge
Terminal 3 departure lounge
New York JFK:
Terminal 7 lounge
If you are flying on a first or business class ticket, you are entitled to a free 15 minute treatment. This is also available for Executive Club Gold members who are flying long haul.
At Heathrow Terminal 3 and JFK Terminal 7, the complimentary treatments are only for travellers on British Airways operated flights. If you’re in the lounge on oneworld status you’re sadly out of luck.
If you are on a first class ticket, you can pre-book a slot at either the Terminal 3 lounge or Terminal 5A South lounge up to 28 days before departure. All others can be booked at the lounge reception on arrival. However …. be warned …. spa treatments are very popular and your chances of getting a slot are slim unless you are travelling first class and can pre-book.
(This article is part of our ‘BA Q&A’ series which explains how British Airways Executive Club works. You can see all of our ‘BA Q&A’ articles here. )
(Head for Points is the UK’s biggest frequent flyer website with 1.5 million monthly page views. Want to learn more about earning and spending Avios? Click here to read our latest news stories, click here to join our email list and click here to read our ‘Avios Redemption University’ series.)
Get 20,000 Avios from Amex Gold, or 30,000 Avios from Amex Platinum! (January 2021 offer)
The sign-up bonus on American Express Preferred Rewards Gold converts to 20,000 Avios and the card is free for the first year!
You don’t qualify for the Amex Gold bonus if you have a British Airways American Express card. You DO qualify for the bonus on The Platinum Card, which converts into 30,000 Avios – find out more here:
If you have your own small business, the best way of earning Avios is via the Capital On Tap Business Rewards Visa. It has a sign-up bonus which converts to 10,000 Avios:
You can find out more about ALL UK credit cards which offer travel rewards in this article, updated monthly.